Representative

• Provide exceptional customer support via phone, email, or live chat
• Resolve customer service inquiries and provide technical support
• Answer customer questions via the website(s)
• Provide concise information to customers in a quick and accessible manner
• Fix issues related to products, shipping, or services
• Make customer conversations meaningful by identifying major pain points and flagging them for other departments
• Complete training including technical, policy, soft skills, etc

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Chat Customer Representative