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Anova

Customer Migrations Representative

Anova

Customer Migrations Representative at Anova assisting clients in migrating to the Unify Platform. Ensuring customers are comfortable with new systems and providing hands-on support during transitions.

Posted 7/28/2026full-timeBlair • New York • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer migration processes, including building migration plans and executing integrations between legacy systems and the Unify Platform. Proficient in delivering training and providing hands-on support to ensure a smooth transition for customers.

Highest-signal resume keywords
Customer Migration PlanningData Integration ExecutionBusiness Software Systems ExperienceExcellent Communication SkillsB2B Customer Service Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data MigrationSystem IntegrationCRM SystemsERP SystemsDatabase Systems
Soft Skills
Excellent CommunicationCan-Do AttitudeProblem-Solving
Tools & Technologies
Unify Platform
Industry Keywords
Customer SuccessTechnical RequirementsData Accuracy

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Serve as the primary point of contact for customers migrating to the Unify Platform
  • Assess each customer's environment and build a migration plan
  • Guide customers through the migration process from kickoff to completion
  • Execute integrations between legacy systems and the Unify Platform
  • Validate data accuracy post-integration
  • Deliver platform and app training to new customers
  • Provide hands-on support throughout the customer's transition
  • Partner with Customer Success on a smooth handoff at project completion

Requirements

What you’ll need
  • Minimum of 1 year of professional experience in a commercial or customer service role (B2B experience preferred)
  • Demonstrated experience working with business software systems, including migrating or entering data between platforms (CRM, ERP, or database systems preferred)
  • Track record of learning new software platforms quickly and successfully troubleshooting data or system issues in a previous role
  • Excellent communication skills with a "can-do" attitude
  • Excellent English skills, written and spoken, with the ability to clearly articulate technical requirements and solutions

Benefits

Comp & perks
  • Full benefits
  • Retirement plan participation
  • PTO apply for the duration of the role