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Clinical Representative
Johnson & JohnsonClinical Representative supporting urology procedures at Johnson & Johnson MedTech. Providing procedural support and education to healthcare professionals across assigned territories.
Posted 7/18/2026full-timeNew York City • New Jersey, New York • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expert-level product knowledge and a strong understanding of kidney stone treatment workflows, ensuring effective clinical support and training for healthcare professionals. Proven ability to build customer relationships and drive procedural efficiency in a regulated healthcare environment.
Highest-signal resume keywords
Clinical SupportCustomer ServiceUrology ExperienceTechnical CommunicationHealthcare Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical Device Technical SupportProcedural SupportOperating Room ExperienceSurgical Robotics KnowledgeClinical Education
Soft Skills
OrganizationCollaborationProfessionalism
Certifications & Qualifications
Bachelor's DegreeAssociate DegreeMedical Certification
Industry Keywords
UrologyEndourologyAmbulatory Surgery CenterHospital CredentialingQuality Compliance
About the role
Key responsibilities & impact- Provide in-case procedural support and technical expertise to physicians, nurses, and staff using Monarch Urology in hospital and ambulatory surgery center environments.
- Help create and maintain strong customer relationships through consistent clinical support, training, education, and responsive service.
- Support account development activities that build clinical confidence, increase user competence, and drive system and disposable utilization.
- Assist with product and clinical demonstrations, launch planning, training events, and customer education initiatives.
- Identify and act on educational opportunities that improve customer proficiency, procedural efficiency, and clinical adoption.
- Partner with the Area Sales Leader and Regional Business Director to support business objectives, account plans, and referral development activities.
- Serve as a liaison between customers and internal teams for questions, issue escalation, peer-to-peer review needs, and timely reporting of complaints or technical concerns.
- Develop and maintain expert-level product knowledge and a strong understanding of kidney stone treatment workflows, customer needs, and procedural best practices.
- Deliver a high standard of professionalism, service, and compliance in all customer interactions.
- Lead and support sales activities at the account level ensuring products are purchased and in-stock to support procedures and growth of the account.
Requirements
What you’ll need- A bachelor’s degree plus a minimum of 3 years of relevant experience is required; alternatively, an associate degree or medical certification plus a minimum of 5 years of relevant experience may be considered.
- Clinical, medical device technical and/or sales, procedural support, operating room, or healthcare-related experience is required.
- Experience in urology, endourology, surgical robotics, or another highly technical procedural specialty is preferred.
- Demonstrated ability to learn and communicate technical and clinical concepts to physicians and clinical staff is required.
- Strong customer service, organization, and collaboration skills are required.
- Ability to work in all departments of the hospital and in ambulatory surgery center environments, including live patient cases and required protective equipment, is required.
- Hospital credentialing and compliance with customer access requirements are required.
- Ability to travel extensively, including overnight travel, up to 90% within the assigned territory is required.
- A valid driver’s license is required.
- Ability to work in a regulated environment in compliance with applicable quality and healthcare industry requirements is required.
Benefits
Comp & perks- medical, dental, vision, life insurance
- short- and long-term disability
- business accident insurance
- group legal insurance
- consolidated retirement plan (pension)
- savings plan (401(k))
- long-term incentive program
- vacation – up to 120 hours per calendar year
- sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
- holiday pay, including Floating Holidays – up to 13 days per calendar year
- work, Personal and Family Time - up to 40 hours per calendar year