Representative

• Attend all scheduled estimates on time and prepared
• Perform accurate onsite evaluations and present solutions clearly
• Submit estimates within 48 hours of site visits using company production rates
• Maintain a minimum closing rate of 45%
• Communicate product value and differentiation so customers understand what they are purchasing and why
• Maintain regular communication with owners, office staff, and field teams

Outside Sales Representative

• Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts.
• Build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.
• Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives.
• Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance.
• Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call.
• Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.
• Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities.
• Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise.
• Share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.
• Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance.

Specialty Representative, Migraine

• Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts
• Build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts
• Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives
• Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance
• Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call
• Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers
• Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities
• Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment
• Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance

Specialty Representative, Rheumatology

• Travel to auction locations two to three days per week to sell vehicles on behalf of CULA
• Monitor and manage vendor performance, ensuring adherence to company standards and identifying corrective actions when needed
• Negotiate vehicle sales directly with dealers
• Manage consignment relationships with vehicle dealers
• Oversee inventory management including transport status monitoring, certification inspection reviews, vehicle grading, reconditioning estimate approvals, sale preparation, and bid approvals
• Conduct onsite reviews of auction procedures, inventory preparation, and sale effectiveness
• Organize and facilitate vendor performance meetings with auction management and staff
• Review vendor scorecards and reporting and coordinate follow-up actions on performance deficiencies
• Negotiate arbitration claims in collaboration with senior management
• Identify and execute market arbitrage opportunities
• Audit auction expenses and vehicle announcements
• Maintain and report travel-related expenses in accordance with company policies

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Outside Sales Representative

Specialty Representative, Migraine

Specialty Representative, Rheumatology

Auction Representative