Learning and Development

• Drive sales excellence of the commercial teams by enhancing their knowledge, skills and competencies needed to drive business results.
• Work closely with cross-functional department leaders and stakeholders to assess education needs and market nuances and develop, modify, and deliver education to align to specific market or departmental needs.
• Analyze the effectiveness of education programs through review of education and facilitation delivery metrics, sales productivity reports, and learner/stakeholder feedback.
• Act as a subject matter expert to develop education content for internal and external audiences.

Learning & Development Partner

• Responsible for the planning, coordination, and administration of training and education activities to ensure a consistent, high quality learning experience for associates.
• Serves as a central point of coordination for instructor led and electronic learning offerings, learning systems, and training communications in support of organizational goals and workforce development initiatives.
• Coordinates instructor‑led training and electronic learning offerings by maintaining training schedules, managing logistics, tracking attendance, and ensuring timely communication with trainers, learners, and stakeholders.
• Administers learning management system (LMS) activities, including but not limited, to course setup, uploads, enrollments, and maintenance of accurate learner and course records.
• Serves as first line support for a shared training email account and calendar, triaging inquiries and routing requests to appropriate stakeholders in a timely manner.
• Maintains and updates training content, resources, and communications on the department SharePoint site in collaboration with training leads and subject matter experts.
• Produces routine and ad hoc reports related to course participation, completion, and training outcomes to support operational insight and decision‑making.
• Coordinates survey activities related to instructor led and electronic learning, including, but not limited to, course evaluations, trainer feedback, and follow-ups check-ins with learners and leaders.
• Supports ongoing engagement and communication with trainees and managers through structured 30‑, 60‑, and 90‑day training follow‑ups.
• Ensures training materials, schedules, and learning resources are current, organized, and accessible to appropriate audiences.
• Identifies and implements opportunities to enhance training coordination processes, communication, and overall learner experience.
• Performs other duties as assigned.

Revenue Cycle Training Coordinator

• Transform existing training materials into polished, consistent, and professionally structured learning experiences
• Partner with operations leaders and subject matter experts to capture expertise
• Redesign training content into facilitator-ready, learner-centered programs
• Deliver consistent training across business units, project sites, and regions

Learning Consultant

• designing, implementing, managing and evaluating enterprise talent development programs
• leading and influencing organizational development strategies
• developing and facilitating enterprise-wide training and development programs
• accelerating leadership successor readiness
• designing, implementing, and leading performance management systems
• developing strategies based on survey insights for a positive organizational culture
• collaborating with HR business partners

Lead Talent & Organizational Development Consultant

• Support the development and implementation of learning and development programs aligned with business needs.
• Deliver and coordinate training programs, including onboarding, technical skills, and continuous improvement initiatives.
• Collaborate with cross-functional teams to identify learning needs and assist in developing targeted training solutions.
• Support and guide Ambassadors across our four Innovation Centers, providing coaching and day-to-day direction.
• Assist in evaluating training effectiveness through feedback, assessments, and basic reporting.
• Help create and update training materials, including e-learning modules, instructor-led content, and job aids.
• Ensure training activities follow organizational standards and established best practices.
• Support training compliance efforts and assist with audit readiness across our four Innovation Centers.
• Maintain accurate and up-to-date training records for employees.
• Track completion of required certifications and compliance training.
• Assist in preparing reports on training completion, compliance status, and potential gaps.
• Partner with internal teams to help meet regulatory and operational requirements.
• Other duties/responsibilities as necessary.

Learning Specialist

• Coordinate the implementation and delivery of enterprise learning programs, ensuring they are effectively rolled out to meet the needs of the organization and aligned to leadership expectations
• Understand L&D processes (scheduling, registration, evaluation, consultation, L&D request Intake, Governance, etc.) and leverage expertise from L&D Consultants, L&D Learning Technology professionals, and the L&D design and development team as needed
• Assist Sr Manager of Program Management and Delivery with evaluation, measurement, and reporting of assigned programs providing updates on effectiveness and status
• Provide feedback on a consistent basis to L&D Design and Delivery in order to improve/revise content and enhance the participant experience for learning programs
• Create productive relationships with preferred vendors for relevant learning programs
• Engage business stakeholders on L&D related efforts including the leveraging L&D Learning Consultants and L&D Leadership as appropriate
• Create action/project plans, lead meetings, maintain records, and share updates with stakeholders for enterprise learning programs
• Partner within L&D team to build and curate learning curricula for easy access and navigation
• Demonstrate a proactive approach with excellent organization skills and detail in the management of programs, especially regarding participant communication, follow-up activities, reporting to stakeholders, and learning delivery governance administration
• Model excellent facilitation skills by engaging learners and creating a safe environment to share
• Facilitate courses for various audiences (people leaders, individual contributors, new employees, etc)
• Ability to effectively facilitate learning for, communicate with, and influence leadership audiences up to the senior level
• Organize and plan appropriately for a successful enterprise learning events
• Stay up-to-date on learning content and is well prepared to deliver an engaging learning experience in-person and virtually
• Highly competent in facilitating content virtually via Microsoft Teams (leveraging annotation tools, breakout sessions, etc.) to engage the audience
• Able to quickly troubleshoot technology issues as they arise during facilitation
• Coordinate with and prep guest speakers for successful delivery of content to ensure program objectives are met
• Provide ongoing feedback to adjunct facilitators and speakers to set them up for success
• Leverage learning sustainability and reinforcement approaches to ensure learning retention of participants during follow-up
• Bring current business knowledge into the classroom to align on relevant course material
• Understand how adults learn best by contributing to learning sustainability and reinforcement approaches to ensure learning retention of participants
• Stay updated on learning and development trends, learning delivery best practices, tools/technology, etc. to bring excellence and credibility into the classroom

Lead, L&D Program Management – Delivery Specialist

• Develop, plan, coordinate and deliver training curriculum and development programs for SP sales employees
• Lead the training process end-to-end including needs analysis, content development, training delivery
• Collaborate with Human Resources and Education departments to coordinate comprehensive product-focused sales training curriculum
• Lead new hires through their onboarding journey and ensure their comprehension and confidence
• Maintain a calendar of new hire training to ensure alignment with employee success
• Build relationships with sales colleagues and leadership
• Deliver instructional content and certify sales team product knowledge
• Partner with the Education team to communicate science and key selling messages of SP products
• Create high-quality content including fact sheets, instructional videos, and audio guides
• Ensure ongoing training and program reinforcement

Product Sales Training Manager

• Translate existing documents such as standardized work, standing operating procedures, and work instructions into target languages using direct knowledge of target language and AI tools, ensuring sensibility and accuracy of translations.
• Develop new materials as required in English or target languages using templates in partnership with subject matter experts.
• Work with colleagues in target language sites in France, Belgium, Hungary, Poland, Turkey, and China to ensure accuracy of translations.
• Assist in refining current digital library of materials. These documents are training materials for our colleagues to use in their preferred languages.

Intern, Global Learning & Development

• Develop quality learning materials for in-person, eLearning and video training modules that align with Uline standards.
• Collaborate with Sales leadership to identify learning needs and create learner-focused content.
• Track emerging instructional design and technology trends to develop new procedures and techniques to improve training effectiveness.
• Partner with Corporate departments to ensure consistent training delivery and measure program effectiveness.
• Provide guidance on digital learning tools and virtual courses to drive strong performance.

Instructional Designer

• Demonstrates expertise in education development, content creation, and adult learning, communication skills, and coaching and management development.
• Responsible for the coordination of in-house, sales meeting, and field based training for sales personnel, and supportive departments.
• Works together with Sales Management, Marketing, Sales Enablement and Field Sales Training to develop sales training agenda, curricula, content and training materials used in training domestic and international sales groups and supportive departments.
• Provides solutions for delivering high-impact sales presentations, both live and on-demand.
• Assess sales force strength and skill gaps and developmental needs of high potential individuals; develops programs to address those competency gaps and developmental needs in tandem with senior sales management and human resources.
• Equips Home Care and Government Sales Team with the Knowledge Set and Skills Set to Win.

Training Manager – Home Care, Government

• Support the design, development, and delivery of training programs across the plant and enterprise.
• Assist in assessing organizational and role-based development needs.
• Contribute to the creation and maintenance of training materials, curricula, and learning resources.
• Collaborate with leaders, subject matter experts, and departments to identify training needs and priorities.
• Help plan, coordinate, and support training sessions, including classroom, virtual, and on-the-job training.
• Assist with facilitation, coaching, mentoring, and e-learning initiatives as needed.
• Support evaluation of training effectiveness and incorporation of feedback for continuous improvement.
• Maintain training records, documentation, and learning management system data.
• Provide logistical and administrative support for training initiatives to ensure smooth execution.

• Provide strategic and operational leadership for enterprise-wide learning and development initiatives
• Partner closely with HR and business leaders to design, deliver, and scale learning solutions
• Lead ongoing L&D strategy and roadmap planning that aligns to enterprise goals
• Conduct regular needs and gap analyses to inform prioritization and learning investment decisions
• Own learning initiatives end-to-end, including strategy, design, delivery, operational execution, and evaluation
• Measure learning effectiveness and business impact
• Collaborate with business and HR leaders to ensure learning solutions are aligned to strategic priorities

Learning & Development Manager

• Design, develop, and maintain instructional content focused on credit card products, policies, and processes
• Create engaging learning materials using authoring tools (preference for Articulate Storyline and/or Rise)
• Traffic training collateral through compliance, legal review, and internal approval workflows
• Manage publishing and updates to internal web portals
• Plan and deliver live, virtual training sessions (webinars) for diverse audiences
• Present with confidence and clarity, ensuring high engagement and learner comprehension
• Partner with subject matter experts, compliance teams, and stakeholders to ensure accuracy and alignment
• Manage multiple projects simultaneously while meeting deadlines and maintaining quality
• Apply project management best practices to scope, schedule, track, and deliver training initiatives
• Support in-person training when required; occasional travel may be needed

Instructional Designer – Credit Card Training

• Lead the development and execution of the BPO onboarding and upskilling curriculum strategy.
• Collaborate with BPO leadership and internal teams (QA, Workforce Management, Ops) to align training objectives with operational realities.
• Own training delivery plans for new site launches and major change events, including timelines, dry-runs, and cutover coordination. Partner with site leaders to ensure trainers have the tools, environments, and time needed to execute training plans effectively.
• Use QA scores, CSAT, and ramp-to-proficiency data to identify performance gaps and prioritize training interventions.
• Partner with Instructional Designers to define facilitation requirements and provide feedback loops to improve course content.
• Deliver TTT sessions and certification workshops to ensure BPO trainers are equipped to meet delivery standards.
• Support BPO trainer communities through regular forums and structured coaching to share best practices across regions.
• Maintain a "Partner Training Playbook" and ensure consistent training environments, tools, and evaluation criteria across all sites.

L&D Specialist, Partner Network Training Lead

• Draft, format, and refine training materials, enablement guides, and documentation
• Maintain and organize content libraries and knowledge repositories
• Update and rewrite existing training decks and process documents
• Transcribe and document workflows and SOPs
• Maintain document templates and ensure proper filing and version control
• Conduct periodic audits of existing documentation
• Develop AI-assisted first drafts of internal communications
• Manage distribution lists and maintain the internal communications calendar
• Own the editorial process for internal comms
• Manage end-to-end logistics for team members attending industry conferences and external events
• Write event communications, attendee-facing materials, agendas, and post-event recap summaries
• Coordinate with content contributors and track deadlines across the content calendar
• Build and maintain dashboards or trackers for adoption metrics and team feedback
• Schedule cross-functional meetings, take notes, and distribute clear action item recaps.

See all jobs on JobTailor

Learning & Development Partner

Revenue Cycle Training Coordinator

Learning Consultant

Lead Talent & Organizational Development Consultant

Learning Specialist

Lead, L&D Program Management – Delivery Specialist

Product Sales Training Manager

Intern, Global Learning & Development

Instructional Designer

Training Manager – Home Care, Government

Learning Specialist

Learning & Development Manager

Instructional Designer – Credit Card Training

L&D Specialist, Partner Network Training Lead

Communications and Training Coordinator