Learning and Development

• Lead the training and development efforts across our Patient Coordinator, Billing Call Center, Patient Experience, and Document Control teams.
• Take ownership of our training initiatives, leveraging artificial intelligence and data analytics to identify skill gaps and build robust onboarding programs.
• Foster a culture of continuous development and utilize modern technology to elevate employee performance and increase productivity.
• Align training initiatives with the company’s long-term business objectives.
• Utilize artificial intelligence tools to create training materials and enhance e-learning experiences.
• Collaborate with supervisors and line managers to assess current and future training requirements.
• Develop individualized and team-wide training and development plans to address operational expectations.
• Review, select, and maintain training materials to ensure they are current and effective.
• Deploy a variety of training methods to suit different adult learning styles.
• Manage the daily activities of training associates and consultants, ensuring high-quality delivery.
• Conduct effective induction and orientation sessions for new hires.

Training and Document Control Manager

• Leads the HSES and Training function to ensure continuous improvement of the HSES and Training programs and performance for all three locations.
• Establishes and maintains Key Performance Indicators used to measure each site’s HSES performance.
• Ensures the HSES programs and practices are consistent with LyondellBasell’s Operational Excellence Standards and in compliance with local, state and federal requirements.
• Develops and recommends business driven and cost effective HSES and Training strategies for each location.
• Proactively develops and deploys HSES programs to reduce work-related injuries and illnesses, and prevent harm to the environment.
• Acts as the champion to ensure proper investigation and follow-up is taken on safety concerns, near misses and incidents.
• Addresses all internal and external customer inquiries and reporting requirements regarding health, safety, environmental, security and training matters.
• Facilitates employee involvement, awareness and continuous improvement in all LyondellBasell Process Safety programs.
• Builds relationships and maintains on-going communications with plant staff and manufacturing personnel to develop and maintain a collaborative work environment across all three locations.
• Manages organizational aspects of the Health, Safety, Environmental, Security and Training function to develop staff of fourteen (14) employees with expertise and knowledge.
• In addition, the position is responsible for coordinating the activities of a small number of contractors (Security, LDAR and Fire Protection).

Manager, HSES – Training

• Coordinate logistics for training programs, onboarding, workshops, and events (scheduling, facilities, materials, equipment)
• Manage participant registration, enrollment, scheduling, and communications across all training activities
• Maintain the SIA training calendar with clear visibility across teams and locations
• Ensure alignment between course readiness, scheduling, and delivery
• Coordinate and distribute training communications (announcements, schedules, reminders, updates)
• Serve as the primary point of coordination between instructors, leadership, HR, and external partners
• Manage communication channels (SharePoint, Teams, Engage, email) to ensure clear and timely information
• Maintain consistent messaging aligned with company and SIA objectives
• Administer and maintain the Learning Management System (LMS), including user access, course setup, and learning paths
• Ensure LMS structure is organized, up to date, and aligned with training programs
• Assign training programs, courses, and learning paths by role and development needs
• Troubleshoot system issues and coordinate resolutions with vendors or internal teams
• Maintain accurate records of training, attendance, certifications, and competency progress
• Ensure data integrity across LMS and competency tracking systems
• Manage documentation of training evidence and employee development progress
• Support onboarding and required training assignments in coordination with HR and leadership
• Generate reports on training participation, completion, certifications, and competency progress
• Provide data to support program evaluation, planning, and decision-making
• Track training costs and assist with budget coordination
• Support audits, reporting requests, and documentation of training processes
• Coordinate with external training providers, manufacturers, and vendors to support program delivery
• Support scheduling, communication, and logistics for partner-led training events
• Maintain relationships to ensure alignment with Pref-Tech expectations
• Support execution of SIA initiatives, campaigns, and training programs
• Identify opportunities to improve training coordination, LMS structure, and reporting processes
• Assist in developing documentation, user guides, and standardized processes
• Leverage digital tools and AI to improve efficiency and organization

Training Coordinator

• Design and develop learning experiences across multiple formats, including eLearning modules, instructor-led training, learner workbooks, job aids, quick-reference guides, and knowledge checks.
• Build scalable, agent-centered training content using tools such as Articulate 360, Canva, Google Suite, and Confluence and apply adult learning principles that drive measurable behavior change.
• Partner with subject matter experts across Operations, Product, Underwriting, Service, and Sales to gather information, validate content accuracy, and translate complex concepts into practical guidance.
• Lead the organization, accuracy, and governance of Kin’s operational knowledge base, including content standards, tagging conventions, audits, and version control practices.
• Revise and update learning content quickly in response to process improvements, product launches, regulatory updates, or system changes while maintaining high quality and consistency.
• Create operational communication assets such as announcements, reinforcement materials, quick-start guides, and leader talking points that support successful rollout and adoption of new initiatives.
• Track knowledge base health metrics and learner engagement data to identify opportunities for content improvements and operational efficiencies.
• Coordinate stakeholder reviews, approvals, and publishing workflows across training and communication materials.
• Maintain reusable templates, style guides, and scalable content components that improve development speed and consistency across the Operations Training team.
• Integrate generative AI tools into content development workflows to improve efficiency, scalability, and speed without sacrificing content quality or learner experience.

Instructional Designer

• Gain and share a mastery of the RealTime, Devana Solutions, and Complion product lines
• Partner with the customer and functional area/SMEs to develop, implement, and maintain training instructional materials in multiple modalities including aids, videos, live/virtual instructor-led training, and online self-directed trainings to assist customers and employees in learning software functionality
• Lead regularly scheduled virtual role-based training sessions with customers
• Create new and improve existing curriculum within the RealTime University and/or LMS system
• Train customers and internal teams on new systems and product updates
• Conduct advanced onboarding training for Training/LMS Specialists, outlining training and LMS policies, procedures, product knowledge, and the company's training service strategy
• Create, document, measure, and report on the effectiveness of a Trainer program
• Foster a creative, positive, efficient, and collaborative team working environment
• Work closely with all product management and customer-facing teams on the primary value proposition for new customer solutions to leverage while training various audiences
• Share best practices and contribute ideas on ways to resolve problems
• Improve processes and procedures to serve the customer better and/or improve productivity
• Maintain a high level of integrity and confidentiality when dealing with sensitive and confidential information
• Maintain compliance with company policies and procedures regarding the HIPAA Privacy Rule

Training Specialist

• Facilitates customized local and national training and education programs for Endovascular Specialists on Medtronic's Aortic products and therapies, to increase procedural and product adoption to improve patient outcomes
• Participation in customers engagement activities upon request
• Supports Medical Education team with the maintenance of customer relations with clinicians and organizations, contract and compliance requirements, and faculty logistics
• Maintains and updates program content with relevant clinical publications/practices
• Attends weekly regulatory and clinical review meetings to collaborate on content approval
• Supervising the logistics requirements by working with contract and meeting planning teams
• Acting as liaison between the MD Faculty and MDT Aortic Organization (T&E, MedSci, Sales & Mktg)
• Executing the yearly MedEd Plan
• Managing assigned budget and resources

Senior Training & Education Specialist – Aortic Therapies

• In support of specified Warfighter Readiness requirements with the gaining unit/organization in CONUS/OCONUS.
• Travel to customer locations to assess unit equipment fielding needs and provide unique SATCOM configurations and solutions to ensure mission operability.
• Interface directly with Government customers as the primary technical Subject Matter Expert (SME) on SATCOM-related matters.
• Perform joint system check-outs of each SATCOM terminal and integrated system prior to issue.
• Conduct technical analysis for system implementations, modifications, and potential enhancements.
• Perform de-installations, installations, and handoffs for specified SATCOM systems.
• Troubleshoot SATCOM terminal, link, and system integration issues, determine solutions in accordance with customer needs, and recommend corrective actions.
• Perform engineering assessments of new equipment and software upgrades for integration into SATCOM systems.
• Develop and improve operations processes and best practices for each location.
• Develop lesson materials and conduct on-site field training of operations personnel on newly implemented SATCOM systems and procedures.
• Prepare and coordinate activities, including material development, telephonic/email customer support.
• Provide expert instruction on SATCOM theory and practical application in both field and classroom environments.
• Be prepared to conduct training at night and in inclement weather.
• Coordinate classroom and field site set-up to support each individual class.
• Provide modernization instruction on the operations and maintenance of supported SATCOM systems and associated equipment.

SoT SATCOM Training Specialist

• Facilitates customized local and national training and education programs for Endovascular Specialists on Medtronic's Aortic products and therapies
• Participation in customers engagement activities upon request
• Supports Medical Education team with the maintenance of customer relations with clinicians and organizations, contract and compliance requirements, and faculty logistics
• Maintains and updates program content with relevant clinical publications/practices
• Attends weekly regulatory and clinical review meetings to collaborate on content approval
• Supervising the logistics requirements by working with contract and meeting planning teams
• Acting as liaison between the MD Faculty and MDT Aortic Organization (T&E, MedSci, Sales & Mktg)
• Executing the yearly MedEd Plan
• Managing assigned budget and resources

• Designs, develops, produces and modifies learning/training programs
• Leads instructional design projects from inception to completion
• Consults with subject matter experts, project sponsors and staff on instructional design and learning objectives
• Leads in the development of instructional strategies, course materials, assessment techniques, appropriate integration of instructional technologies and best practices
• Designs and produces learning materials in a variety of formats including print, graphics, audio, video, animation and multimedia
• Provides specialized and advanced assistance to staff in technology tools and methods
• Researches and makes recommendations on educational best practices, instructional resources, instructional technologies and multimedia hardware/software
• Designs, develops, and delivers specialized and advanced workshops and training to employees
• Conducts assessment and analysis to identify development needs and effectiveness of training
• Communicates and develops working relationships with vendors

Specialist III, Instructional Design

• Lead the planning, execution, and continuous improvement of EO's Chapter Officer Training and Development programs.
• Develop and maintain a cohesive chapter officer development framework that aligns Chapter Officer Training, Leadership Summits, virtual learning opportunities, and supporting resources into a connected learning journey for chapter officers.
• Establish frameworks, content standards, and learning outcomes for Leadership Summits that reinforce Chapter Officer Training and support ongoing officer development throughout the leadership journey.
• Create and maintain training strategies that prepare chapter officers to successfully fulfill their responsibilities and support chapter officer readiness, effectiveness, and leadership growth.
• Manage program budgets, timelines, deliverables, and operational plans associated with chapter officer development initiatives.
• Identify opportunities to expand learning experiences, resources, and support mechanisms that strengthen chapter officer preparedness and performance.
• Develop and maintain learning frameworks, curriculum structures, and training pathways for chapter officer roles.
• Apply adult learning principles and instructional design practices to create engaging and effective learning experiences.
• Define learning objectives, desired outcomes, and development milestones for chapter officer training programs.
• Partner with staff and member experts to create role-based learning journeys that combine operational knowledge, leadership skills, and practical application.
• Ensure consistency and alignment across in-person training, virtual learning experiences, supporting resources, and future development initiatives.
• Oversee the design, planning, and execution of EO's Chapter Officer Training experiences (in partnership with the Events team and other stakeholders), including programming delivered at the Global Leadership Conference (GLC).
• Support the training of the Track teams (Staff leads, Facilitators, and SME’s) on successful preparation and creation of content for in-person and virtual Chapter Office Trainings.
• Develop and coordinate virtual training programs, ongoing learning opportunities, and supporting resources for chapter officers, including monthly chair calls.
• Partner with regional teams and other stakeholders to support the successful communication of officer development initiatives throughout the year.
• Partner with staff experts, subject matter experts, facilitators and member leaders to guide the content development and logistics management aligned to content and training frameworks.
• Manage the selection, onboarding, and preparation of facilitators and subject matter experts who lead the preparation and delivery of chapter officer training.
• Partner, collaborate, and provide support to the functional staff leads in the development of content, management of Track Teams, and alignment to content standards.
• Develop tools, resources, and support mechanisms that strengthen the effectiveness and consistency of Track Teams.
• Develop and manage evaluation processes that measure participation, engagement, satisfaction, and learning outcomes.
• Track and analyze chapter officer training metrics and year-over-year trends to assess program effectiveness and identify opportunities for improvement.
• Create and manage surveys, feedback mechanisms, and assessment processes related to training and development initiatives.
• Partner with regional leaders, Chapter Health, and Chapter Operations teams to understand emerging needs, best practices, and factors that contribute to successful chapter leadership.
• Lead and support related COT member-led work groups and participate on the GLC Planning Committee to represent chapter officer training initiatives.
• Collaborate with regional teams, member leaders, and staff stakeholders to ensure chapter officer development programs address evolving needs across the organization.
• Work closely with Chapter Health to incorporate stage-based, best practices and supporting resources that contribute to healthy chapters.
• Participate in other cross-functional initiatives that support chapter officer development.
• Develop communications, presentations, updates, and supporting materials related to Chapter Officer Training and Development programs.

Senior Manager – Chapter & Regional Training

• Collect, analyze, and interpret training data to measure program effectiveness and identify trends.
• Build dashboards and reports that provide insights to the L&D team, HR partners and business leaders.
• Track key learning metrics such as attendance, completion rates, assessment scores, progress trends and feedback results.
• Support evaluation efforts (pre & post training self-evaluations, pre & post training manager evaluations, post-training surveys, learning effectiveness assessments, ROI insights).
• Ensure data accuracy and integrity across all learning systems.
• Coordinate logistics for training programs, workshops and virtual learning events (scheduling, invitations, room setup, materials, communications).
• Maintain L&D calendars & project trackers.
• Provide administrative support for new hire onboarding classes, including account creations, scheduling as needed classes and maintaining onboarding schedules.
• Assist with employee inquiries related to training offerings, learning platforms, and program requirements.
• Support Learning Management System (LMS) operations, including course setup, assignments, reporting, and troubleshooting.
• Assist in maintaining user data, learning paths, certifications, and compliance records.
• Assist with uploading, testing, and updating eLearning modules and digital content.
• Provide support, along with others on the team, with user access issues and coordinate with IT or vendors as needed.
• Contribute to process improvements that enhance the learner experience and L&D operations.
• Collaborate with L&D team members to support project initiatives, content updates and program enhancements.
• Stay current on industry best practices in L&D data analytics, and learning technologies.

Learning & Development Analyst

• Accelerate new market success by ensuring attorneys, LLPs, and clerks are sales-ready from day one.
• Provide ongoing coaching to maintain and improve hire rates in both new and existing locations.
• Work to centralize sales training and onboarding.
• Improve client conversion rates through structured, high-quality sales training tailored to the legal industry.
• Design structured training materials focused on client conversion and consultative sales techniques.
• Standardize coaching methods to ensure consistent training across all locations.
• Own the sale training process for new office launches, ensuring attorneys and staff ramp up quickly.
• Deliver focused, hands-on coaching to increase early hire success rates.
• Facilitate role-playing sessions and real-time coaching to build confidence in client interactions.
• Provide one-on-one coaching based on individual performance data.
• Work closely with leadership to align training programs with revenue goals.
• Use Salesforce data analysis to identify training needs and drive measurable improvements.

Sales Training Specialist

• Oversee operational delivery of Learning & Development programs, ensuring initiatives are executed on time, within scope, and aligned with organizational priorities.
• Develop and maintain standardized processes and operational workflows that support scalable learning delivery.
• Coordinate with program managers, facilitators, HR partners, and vendors to ensure seamless program execution.
• Lead operational planning and delivery for virtual, hybrid, and in-person learning programs.
• Provide direction, coordination, leadership for a team of L&D direct reports to ensure program readiness and successful delivery.
• Manage logistics for in-person leadership programs, workshops, and learning events.
• Support administration and optimization of the learning management system (LMS) and related learning technologies.
• Manage internal communications and marketing for Learning & Development programs, including program announcements, enrollment campaigns, and employee awareness initiatives.

Associate Manager, Learning & Development Operations

• Leads/coaches training team members on: classroom organization & preparation, following training curriculum as intended, rehearsing for a polished delivery of training, passionately delivering training, appropriate use of resources & tools in the classroom, classroom management & positive learner experience, communication & engagement with learners, and time management.
• Inspires team member engagement and performance through strengths-based leadership.
• Motivates team members with constant recognition.
• Collaborates with the instructional design team to ensure continuous improvement of all training & development initiatives.
• Coordinates with the instructional design team on train-the-trainer sessions between instructional designers and training facilitators.
• Owns the instructor-led training calendar for training classes based on staffing needs for client projects.
• Delegates and assigns training class responsibilities to training facilitators.
• Facilitates recurring cross-departmental “stitch” meetings to ensure alignment between education and practice for all learners.
• Participates in required client meetings.
• Acts as administrator for Humach University, the Learning Management System.
• Oversees the assignment, tracking, reporting and maintenance of learning objects within Humach University.
• Actively participates in personal and professional development initiatives.
• Acts as a champion of challenge and change.
• Constantly questions I.W.W.C.W (In What Ways Can We) do things differently.

Training Manager

• Develop, own, and continuously improve the technical training strategy, roadmap, and delivery model for internal service teams, OEM partners, and end-user customers within parcel logistics, mail, warehouse automation, and broader supply chain operations
• Build, lead, coach, and develop a team of technical trainers to ensure consistent, high-quality training delivery, strong facilitation standards, and effective knowledge transfer across audiences and locations
• Partner closely with Sales, Project Management, Engineering, Operations, Field Service, Customer Service, Safety, HR, and customer stakeholders to align training plans with business priorities, project timelines, customer commitments, and operational requirements
• Lead training readiness for new product launches, customer implementations, system upgrades, site start-ups, go-lives, and service transitions to ensure technicians, operators, and customers are prepared before deployment
• Conduct classroom, virtual, on-site, and hands-on training on topics such as barcode scanning and printing devices, route optimization software, automated conveyor systems, sortation equipment, controls, safety practices, troubleshooting processes, and other industrial automation systems and equipment
• Establish and maintain standardized training curricula, role-based learning paths, skills assessments, technician qualification requirements, and train-the-trainer processes to support consistent execution across sites, regions, and customer environments
• Develop and maintain clear, user-friendly training materials, including SOPs, e-learning modules, simulation exercises, video tutorials, job aids, equipment operation manuals, installation procedures, troubleshooting guides, and safety protocols for internal teams and external customers
• Track and manage training program costs, training revenue, resource needs, schedules, participation, completion rates, and training records while ensuring programs are delivered on time and within agreed expectations
• Monitor training effectiveness through assessments, LMS analytics, stakeholder feedback, customer feedback, operational KPIs, service metrics, and performance trends to identify gaps and drive continuous improvement
• Ensure all training programs, documentation, and facilitation practices comply with company standards, safety expectations, customer site requirements, and applicable regulatory guidelines, including OSHA-aligned practices where applicable

Manager, Technical Training

• Plan leadership retreats and create opportunities for leadership development and team building.
• Co-create and implement assessment plan for students participating in leadership development opportunities.
• Research and share resources with student leaders and advisors.
• Support and assist the Manager for Student Leadership and Advising with development and implementation of student leadership opportunities for Residence Life.
• Present small and large scale programs, activities, and training for students and staff.
• Attend departmental meetings.

Graduate Assistant – Student Leadership Development

• Develop, coordinate, and administer employee onboarding and technical training programs
• Lead new employee safety orientation programs
• Ensure completion of required EHS training
• Develop structured qualification plans for each production area
• Coordinate work area training on processes and equipment operation
• Develop training materials and monitor training effectiveness using KPIs
• Participate in Root Cause Analyses and recommend training improvements

• Design and develop high-quality, technically complex, scalable online learning experiences in collaboration with academic stakeholders and subject matter experts
• Design high-quality and valid assessments to assess evidence of learning for both formative and summative performances
• Engage in ongoing quality reviews and participate in data-informed assessments of learning experiences
• Independently manage multiple project timelines and available resources while driving towards ongoing process efficiencies in instructional design and development efforts
• Apply instructional design skills, relevant learning theories, and knowledge of learning technologies and environments

• Design and develop content for specific programs and stand-alone offerings that support the learning & performance needs of associates in Branch, Cafés, and Small Business Banking
• Support the needs analysis process by identifying the additional context that will help ensure successful transfer of skills to the job
• Recommend effective format/modalities that create an optimal learning experience while demonstrating an understanding of adult learning principles
• Work directly with SMEs to design and develop engaging learning materials and performance support tools based on industry design standards for a given modality
• Demonstrate an aptitude for, knowledge of, and agility with new learning technologies
• Partner with project team members to enable clarity of goal; conduct on-going reviews to ensure outcome is on track to meet client needs
• Collaborate with other Instructional Designers and Learning Consultants on the team to support the ADDIE process, as appropriate
• Take personal responsibility for tasks and follow-through to completion with a high degree of independence while collaborating with the broader team.

Senior Associate, Instructional Designer – Readiness & Associate Experience

• Design and implement cohesive learning frameworks that support technical excellence and business acumen across a variety of accounting and advisory disciplines.
• Align learning models with evolving firm capabilities, career progression frameworks, and skill-building strategies.
• Drive the adoption of personalized, scalable, and learner-centric approaches across business units and regions.
• Develop and implement a firmwide learning strategy that addresses required CPE, soft skills, and leadership development across all levels and service lines.
• Build an integrated learning model that ties learning to career progression, role expectations, and firm strategy.
• Create firmwide learning paths that support onboarding, technical proficiency, client service readiness, and future leadership.
• Design and manage a portfolio of technical learning programs that meet NASBA and state-level CPE requirements.
• Ensure content is regularly updated and audit-ready, partnering with internal SMEs and external providers as needed.
• Oversee accurate tracking and reporting of CPE credits in accordance with professional standards.
• Lead the development and delivery of programs that build people leadership, communication, collaboration, emotional intelligence, and other essential soft skills.
• Leverage LCvista (our LMS), Workday (for skills and career development), and other emerging technologies (e.g., AI, mobile, microlearning) to deliver modern, scalable learning experiences.
• Apply adult learning principles to develop engaging, effective, and flexible learning formats, including live sessions, virtual classrooms, e-learning, and blended programs.
• Serve as a strategic partner to firm leadership, service line leaders and HR to ensure learning initiatives are aligned with broader talent and business goals.

Learning and Development jobs in Texas

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Training and Document Control Manager

Manager, HSES – Training

Training Coordinator

Instructional Designer

Training Specialist

Senior Training & Education Specialist – Aortic Therapies

SoT SATCOM Training Specialist

Senior Training & Education Specialist – Aortic Therapies

Specialist III, Instructional Design

Senior Manager – Chapter & Regional Training

Learning & Development Analyst

Sales Training Specialist

Associate Manager, Learning & Development Operations

Training Manager

Manager, Technical Training

Graduate Assistant – Student Leadership Development

Training Coordinator

Instructional Designer

Senior Associate, Instructional Designer – Readiness & Associate Experience

Learning and Development Leader