Manager, Technical Training

Körber

Technical Training Manager at Körber Supply Chain developing and implementing training programs in parcel logistics and warehouse automation. Leading a team and enhancing capabilities of internal service teams and customers.

Posted 7/16/2026full-timeIrving • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and delivering technical training strategies and curricula for parcel logistics and industrial automation. Proven ability to lead training teams, manage training programs, and ensure compliance with safety and regulatory standards.

Highest-signal resume keywords

Technical Training Strategy DevelopmentTeam Leadership and CoachingTraining Program ManagementParcel Logistics and Industrial Automation ExpertiseCertification in Supply Chain or Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training Curriculum DevelopmentTraining Delivery and FacilitationAssessment and EvaluationKnowledge Transfer TechniquesLMS Analytics MonitoringSOP and E-Learning Module CreationTroubleshooting ProcessesSafety Protocols ComplianceOperational KPI MonitoringResource Management

Soft Skills

CollaborationCommunicationCoachingProblem-SolvingAdaptability

Tools & Technologies

Barcode Scanning DevicesRoute Optimization SoftwareAutomated Conveyor SystemsSortation EquipmentTraining Management Systems

Certifications & Qualifications

ASCM/APICS Certified Supply Chain Professional (CSCP)ASCM/APICS Certified in Logistics, Transportation and Distribution (CLTD)Lean Six Sigma Green BeltOSHA 10 or OSHA 30 General IndustryCompTIA Certified Technical Trainer (CTT+)ATD Instructional DesignMicrosoft Certified Trainer

Industry Keywords

Parcel LogisticsIndustrial AutomationField Service OperationsWarehouse AutomationSupply Chain Operations

About the role

Key responsibilities & impact

Develop, own, and continuously improve the technical training strategy, roadmap, and delivery model for internal service teams, OEM partners, and end-user customers within parcel logistics, mail, warehouse automation, and broader supply chain operations
Build, lead, coach, and develop a team of technical trainers to ensure consistent, high-quality training delivery, strong facilitation standards, and effective knowledge transfer across audiences and locations
Partner closely with Sales, Project Management, Engineering, Operations, Field Service, Customer Service, Safety, HR, and customer stakeholders to align training plans with business priorities, project timelines, customer commitments, and operational requirements
Lead training readiness for new product launches, customer implementations, system upgrades, site start-ups, go-lives, and service transitions to ensure technicians, operators, and customers are prepared before deployment
Conduct classroom, virtual, on-site, and hands-on training on topics such as barcode scanning and printing devices, route optimization software, automated conveyor systems, sortation equipment, controls, safety practices, troubleshooting processes, and other industrial automation systems and equipment
Establish and maintain standardized training curricula, role-based learning paths, skills assessments, technician qualification requirements, and train-the-trainer processes to support consistent execution across sites, regions, and customer environments
Develop and maintain clear, user-friendly training materials, including SOPs, e-learning modules, simulation exercises, video tutorials, job aids, equipment operation manuals, installation procedures, troubleshooting guides, and safety protocols for internal teams and external customers
Track and manage training program costs, training revenue, resource needs, schedules, participation, completion rates, and training records while ensuring programs are delivered on time and within agreed expectations
Monitor training effectiveness through assessments, LMS analytics, stakeholder feedback, customer feedback, operational KPIs, service metrics, and performance trends to identify gaps and drive continuous improvement
Ensure all training programs, documentation, and facilitation practices comply with company standards, safety expectations, customer site requirements, and applicable regulatory guidelines, including OSHA-aligned practices where applicable

Requirements

What you’ll need

Bachelor’s degree in business, Education, Engineering, Industrial Technology, or related field required
Minimum 5 years hands-on experience in parcel logistics, industrial automation, or field service operations required
At least one relevant professional certification, such as ASCM/APICS Certified Supply Chain Professional (CSCP), ASCM/APICS Certified in Logistics, Transportation and Distribution (CLTD), Lean Six Sigma Green Belt or higher, OSHA 10 or OSHA 30 General Industry, CompTIA Certified Technical Trainer (CTT+), ATD Instructional Design or Certified Professional in Talent Development, Microsoft Certified Trainer, or manufacturer- or equipment-specific certifications related to warehouse automation, controls, conveyors, sortation systems, scanners, printers, or material handling equipment

Benefits

Comp & perks

Professional development opportunities
Onboarding and certification training
Hands-on training programs
Strong safety practices