Training Specialist

RealTime eClinical Solutions

Training Specialist implementing educational solutions for a SaaS leader in clinical research. Collaborating with teams to improve product knowledge through effective training programs.

Posted 7/22/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in training and curriculum development, particularly in the clinical research industry, with a strong focus on creating effective learning materials and delivering engaging training sessions. Proficient in using eLearning authoring tools and maintaining compliance with industry standards.

Highest-signal resume keywords

Training And Curriculum DevelopmentELearning Authoring ToolsClinical Research ExperienceProject Management SkillsStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Curriculum DevelopmentTraining Program MeasurementSaaS Course DevelopmentTechnical Concept TranslationQuality Assurance

Soft Skills

Organizational SkillsTime ManagementCustomer Service OrientationProblem-Solving AbilitiesMentoring Skills

Tools & Technologies

CamtasiaAudiateClinical Trial Management SystemLearning Management System

Industry Keywords

HIPAA ComplianceClinical ResearchMedical FieldInstructional MaterialsTraining Service Strategy

About the role

Key responsibilities & impact

Gain and share a mastery of the RealTime, Devana Solutions, and Complion product lines
Partner with the customer and functional area/SMEs to develop, implement, and maintain training instructional materials in multiple modalities including aids, videos, live/virtual instructor-led training, and online self-directed trainings to assist customers and employees in learning software functionality
Lead regularly scheduled virtual role-based training sessions with customers
Create new and improve existing curriculum within the RealTime University and/or LMS system
Train customers and internal teams on new systems and product updates
Conduct advanced onboarding training for Training/LMS Specialists, outlining training and LMS policies, procedures, product knowledge, and the company's training service strategy
Create, document, measure, and report on the effectiveness of a Trainer program
Foster a creative, positive, efficient, and collaborative team working environment
Work closely with all product management and customer-facing teams on the primary value proposition for new customer solutions to leverage while training various audiences
Share best practices and contribute ideas on ways to resolve problems
Improve processes and procedures to serve the customer better and/or improve productivity
Maintain a high level of integrity and confidentiality when dealing with sensitive and confidential information
Maintain compliance with company policies and procedures regarding the HIPAA Privacy Rule

Requirements

What you’ll need

3+ years of training and curriculum development experience
Strong written and verbal communication
Project management and design thinking skills
Proven expertise translating complex technical concepts into logical and digestible learning content
Extremely organized, detail-oriented, and adaptable in a fast-paced climate
Outstanding time management skills and the ability to prioritize work
Customer service-centric style and attitude
Strong teaching abilities and mentoring skills
Problem-solving abilities and the capacity to adapt to changing project dynamics
Attention to detail and commitment to quality assurance
2+ years of experience within the clinical research industry or medical field
1+ years of experience developing courses and microlearning for SaaS products
2+ years of experience using eLearning authoring tools such as Camtasia and Audiate
Experience using a clinical trial management system
Bachelor's degree in science, medical, business, information technology, education, or another related field

Benefits

Comp & perks

Health insurance
Long-term disability
Life insurance
Unlimited Paid Time Off
10 paid Holidays
Paid Parental Leave
Work Anniversary Bonus
Participation in the Employee of the Quarter Program
Monthly $100 Connectivity Stipend Reimbursement
RealTime matches employee 401K contributions at 100% of the first 3% invested and 50% of the next 2% invested