Senior Associate, Instructional Designer – Readiness & Associate Experience

Capital One

Instructional Designer developing diverse learning materials for Capital One's Retail Banking teams. Collaborating with SMEs and project teams to create effective blended learning experiences.

Posted 7/10/2026full-timeMcLean • Texas, Virginia • 🇺🇸 United StatesSenior💰 $80,800 - $101,300 per yearWebsite

About the role

Key responsibilities & impact

Design and develop content for specific programs and stand-alone offerings that support the learning & performance needs of associates in Branch, Cafés, and Small Business Banking
Support the needs analysis process by identifying the additional context that will help ensure successful transfer of skills to the job
Recommend effective format/modalities that create an optimal learning experience while demonstrating an understanding of adult learning principles
Work directly with SMEs to design and develop engaging learning materials and performance support tools based on industry design standards for a given modality
Demonstrate an aptitude for, knowledge of, and agility with new learning technologies
Partner with project team members to enable clarity of goal; conduct on-going reviews to ensure outcome is on track to meet client needs
Collaborate with other Instructional Designers and Learning Consultants on the team to support the ADDIE process, as appropriate
Take personal responsibility for tasks and follow-through to completion with a high degree of independence while collaborating with the broader team.

Requirements

What you’ll need

High School Diploma, GED or equivalent certification
At least 2 years of experience designing curriculum or programs using a blended learning design and modern learning theories and models
At least 2 years of experience designing and developing a variety of learning solutions for digital, virtual and classroom settings
At least one year of experience with Google Suite
2+ years of experience with Articulate 360 (preferred)
1+ year of experience working with an agile team of designers and developers (preferred)
2+ years of experience in training design, development and delivery (preferred)
2+ years of experience leveraging design thinking and human centered design methodologies to solve problems (preferred)

Benefits

Comp & perks

Comprehensive, competitive, and inclusive set of health, financial and other benefits that support total well-being.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Curriculum DesignLearning Solution DevelopmentAdult Learning PrinciplesAgile MethodologiesPerformance Support Tools

Soft Skills

CollaborationIndependenceCommunication

Certifications

High School DiplomaGED