Capital One

Full-stack Engineer

• Build software solutions to iterate on AI content generation services - integration of LLM’s into content authoring workflows with prompt management, output validation and Human-In-The Loop review
• Develop channel-specific content builders for email, mobile app placements, web site placements and push notifications, with responsive rendering and preview capabilities
• Implement AI-assisted compliance review workflows – build classifiers and scoring pipeline that flag possible UDAAP, CAN-SPAM, claims and disclosures before content approval
• Contribute to multi-agent orchestration systems that coordinate content compliance review, audience selection, and campaign dispatch
• Build evaluation and observability tooling for LLM outputs – golden dataset benchmarks, A/B content quality metrics and drift detection
• Develop template and component systems that allow marketers to assemble compliant content from pre-approved building blocks across channels
• Write well-tested, production-ready code and participate in CI/CD pipeline development, including model evaluation pipeline
• Lead the design of end-to-end content generation features; write architecture proposals and drive cross-team alignment
• Define guardrail frameworks for LLM outputs – toxicity filters, brand voice enforcement, compliance boundary checks – and establish operational runbooks
• Utilize programming languages like Python, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services

Lead Software Engineer – Full Stack, Enterprise Platforms Technology

Director

• Develop business strategies that will drive growth, profitability, and competitive success for Capital One
• May manage and develop multiple analysts, coaching and mentoring associates
• Develop and implement new product and pricing strategies for various lending products
• Lead direct-to-consumer marketing efforts for select products
• Drive improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior
• Manage and oversee multiple projects and programs concurrently
• Collaborate with colleagues across Capital One to drive improvement in quality, volume, service, and profitability

Business Director – In-Person CX Strategy, Delivery

• Drive and lead process improvement initiatives across C&E
• Support the C&E Innovation Center of Excellence and AI agenda
• Support top-of-house annual planning and ensure progress on related key priorities
• Proactively identify opportunities and lead critical, cross-functional transformation projects, defining scope, stakeholders, and resources for timely delivery
• Build and leverage strong relationships across teams and partners including Finance, HR, Product, Governance and Tech
• Serve as a key thought partner for process improvement and innovation, optimizing operating rhythms, enablement, and engagement

Director, Horizontal Strategy, Operational Effectiveness, Innovation

Project Manager

• Maintain and execute the day-to-day operations and processes that underpin the associate experience (AX) agenda
• Lead the end-to-end operational execution and logistics management for all key associate engagement events and processes
• Manage and traffic the C&E communications calendar in partnership with Corporate Communications
• Act as the execution partner for the internal engagement team
• Coordinate horizontal processes and activities related to AX
• Be the champion for events, content, and to-do’s by driving engagement on Slack
• Manage and update AX-related internal content and resources
• Own the logistical preparation for leadership engagements
• Provide regular reporting on program metrics and associate feedback data

Manager, Project Manager – Associate Experience

Security Engineer

• As an Expert Cybersecurity ISO, you will have a deep understanding of AI ML Security Risks.
• Lead the development of secure, enterprise grade AI/ML and agentic AI solutions.
• Establish Ai-First SDLC practices and build scalable platforms.
• Design and implement security controls for AI/ML systems, including LLM applications.
• Conduct threat modeling, risk assessments and security reviews using frameworks such as NIST AI RMF, OWASP, and MITRE ATLAS.
• Define and enforce AI Model guardrails, safety standards, and governance policies.
• Identify and mitigate risk in open -source AI ML models.
• Build and scale processes for AI security testing, monitoring and stress validation.
• Partner with engineering, research, and security teams to deliver secure and compliant AI solutions.
• Advise senior leadership on AI cybersecurity risks, strategy, and regulatory considerations.
• Drive continuous improvement through vulnerability assessments, risk remediation, and security innovation.

Senior Manager, Information Security Office Consultant

Product Manager

• Demonstrate proficiency in five key areas: Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, and Transformational Leadership.
• Reimagine and innovate product solutions based on customer needs.
• Deliver game-changing outcomes by focusing on leverage and execution excellence.
• Leverage technology to deliver innovative and resilient solutions.
• Identify and resolve complex problems to deliver outcomes while mitigating product risks.
• Lead cross-functional teams to solve customer problems and drive organizational alignment.

Manager, Product Management – Global Payment Network

• Cultivate a culture of relentless experimentation and AI-enabled speed
• Build a modern Martech foundation from the ground up
• Turn real-time data into a competitive advantage
• Drive higher conversion and dramatically accelerate Go-To-Market velocity
• Engineer a high-velocity engine of growth that transforms sophisticated technology into intuitive customer value

Senior Director, Product Management – MarTech, Business Cards, Payments

Operations

• Support, develop, motivate, and strive to exceed standards of customer service and experience
• Responsible for agent training and nesting programs
• Ensure Set Up My Loan operations has appropriate sources of truth for agents to reference
• Work together with leadership and Process associates to ensure agent job aids are updated and maintained in Jarvis
• Create refresher training to enhance agent knowledge and drive complaints to zero initiatives
• Update/create back office agent training materials for a strong new hire experience
• Collaborate with various leaders and support partners
• Report out progress with all activities

Operations Training and Development Associate

Data Analyst

• Drive current and future strategy by leveraging your analytical skills
• Assist with building and using models to test and validate data
• Work with vast amounts of data in new and evolving environments
• Be a part of growing and developing our brand in new and emerging markets
• Leverage analytics to create a customer experience above our peers
• Lead a team of talented junior analysts on an exciting professional journey while mentoring them and elevating their careers
• Be a part of the full life cycle of projects and see end results
• Collaborate across business units
• Work with top talent in a fast paced, entrepreneurial environment where analytics and good data are a top priority
• Experience real work life balance, with little travel involved
• Mining data to arrive at specific and crucial information for the organization
• Identifying and implementing process, data, and reporting improvements for the organization
• Working with large and complex databases containing millions to billions of records
• Improving operational efficiencies and effectiveness
• Conducting analysis to evaluate processes and tests
• Extracting and analyzing data to gauge product offerings
• Consulting on the design and implementation of new production and data storage systems
• Developing and implementing strategic tests of products, initiatives and marketing materials

Manager, Data Analysis – Card Services

Underwriter

• Manage initial risk assessment, underwriting and credit analysis for new investments
• Mentor junior team members and support their professional growth
• Identify and drive process improvements to enhance business efficiency

Manager, Underwriting

Backend Engineer

• Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies
• Work with a team of developers with deep experience in machine learning, distributed microservices, and full stack systems
• Utilize programming languages like Java, Scala, Python and Open Source RDBMS and NoSQL databases and Cloud based data warehousing services such as Redshift and Snowflake
• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering community
• Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
• Perform unit tests and conduct reviews with other team members to make sure your code is rigorously designed, elegantly coded, and effectively tuned for performance

Lead Data Engineer, Python, AWS, SQL, GenAI

Financial Planning and Analysis

• Preparing, analyzing, and explaining historical and projected financial information
• Managing and assisting in the preparation of financial models and business valuations
• Conducting industry and company-specific business due diligence
• Creating client marketing presentations, memoranda, and deliverables
• Attending client meetings
• Drafting and collaborating on pitch presentations
• Developing an understanding of the underlying trends that affect the Healthcare industry
• Coordinating and managing the creation of industry research publications
• Assisting in the development and continued cultivation of client, prospective client, and professional advisor relationships
• Assisting in the management and mentoring of Analyst team members

Investment Banking Associate

• Be a hands-on leader driving the development of next-generation AI solutions for the future of shopping.
• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community.
• Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment.
• Utilize programming languages like JavaScript, HTML/CSS, TypeScript, SQL, Python, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services.

Senior Lead Software Engineer, Full Stack AI, MCP - Shopping

Graphics Designer

• Develop and execute high-quality creative assets and campaigns—including web page layout, document layout, logos/identities, spot illustration, infographics, photo editing, presentation design—for internal and external channels.
• Apply strategic rationale to design aesthetic, contributing to the development of new creative strategies and asset production pipelines.
• Ensure all materials meet brand guidelines, quality standards and maintain Capital One’s brand voice.
• Own project workflow, manage timelines and produce error-free visual communications under deadlines, incorporating client and legal feedback and adhering to established project filing and issues management protocols.
• Collaborate with designers and project stakeholders, and attend project briefings, pitch and reviews.
• Maintain a general understanding of communication strategies.

Senior Associate, Graphic Designer – Corporate Communications

Accounting Manager

• Map current processes and identify areas for optimization
• Build and implement automation solutions, leveraging SQL / Python or other coding languages as well as third party resources where relevant
• Ensure all transactions are recorded in accordance with GAAP, and support quarterly/annual financial audits.
• Devise and implement tracking systems that seamlessly integrate with the rest of our Finance Operations
• Manage invoice intake, validation, and processing using Coupa Pay and TransferMate (or equivalent solutions), ensuring timely and accurate payments.
• Ensure proper approval routing by: Leveraging Finance reconciliation outputs and dispute engines to resolve discrepancies. Coordinating with the relevant business owners for final approval/validation when required.
• Maintain and improve system approval flows, GL default settings, and automated invoice batches pushed to the ERP.
• Support onboarding of new suppliers
• Manage communication with suppliers regarding invoice status, Coupa set ups, and general AP inquiries.
• Create and manage payment batches in Coupa (or equivalent systems) to ensure timely payment of suppliers.
• Ensure compliance with relevant statutory requirements.
• Support invoicing workflows for Luxury Hotel Collection partners, using internal tools for invoice generation.
• Support AR collections using Onyx or other applicable payment solutions.
• Monitor AR aging reports, escalate overdue receivables, and collaborate with stakeholders to ensure timely collections and dispute resolution.
• Ensure accurate cash application and reconciliation of receipts.
• Partner with Finance, Operations, Product, and Business teams to streamline processes and resolve issues impacting AP and AR.
• Identify and execute on automation opportunities to maximize efficiency and reduce manual touchpoints.
• Benchmark AP/AR performance and drive initiatives that improve speed, quality, and scalability.
• Contribute to building and improving SOX-compliant processes and controls.