Capital One

Risk

• Partner with leadership and business teams to assess the financial implications of various macroeconomic scenarios on the Retail portfolio
• Articulate outcomes of analysis and insights to senior management
• Develop presentations to communicate results to senior leadership audiences
• Effectively manage deliverables under tight timelines
• Partner with tech team to automate and enhance processes
• Lead the financial forecasting of the Income Statement for CCAR (Comprehensive Capital Analysis and Review) and scenario gaming purposes
• Project Management of Retail CCAR (Comprehensive Capital Analysis and Review) Process
• Leverage technology (Python, SQL) to automate models and processes
• Develop and manage documentation and presentation of financial results
• Financial forecasting and analytics to support variance analysis and model improvements
• Identify and enable continuous improvements across the team to drive efficiencies

Senior Associate, Capital Markets and Risk – Stress Test Forecasting Team

Manager

• Serve as the technical architect behind our field sales data ecosystem
• Lead the team responsible for building the robust data foundations for national sales organization
• Collaborate with partners across product, marketing, and IT to transform raw data into a world-class infrastructure
• Modernize BAU reporting through automation
• Ensure that our reporting is accurate and scalable, enabling smarter, high-conversion business decisions across the entire funnel

Manager, Data Analysis, Field Strategy – Business Cards & Payments

Compliance

• Independently manage LGOV processes
• Provide strategic guidance and effective challenge to partners
• Implement transformative change
• Cultivate strong communication and partnerships with cross-functional teams and senior leadership to manage and influence outcomes
• Develop and implement change management plans for operational changes impacting associates
• Coordinate the accurate and timely completion of deliverables across multiple stakeholders
• Collaborate with teammates on larger initiatives
• Participate on cross-functional project teams and provide input for process improvement initiatives
• Manage several key reporting activities
• Navigate quantitative and qualitative data, transforming ambiguous information into clear recommendations
• Support additional governance activities and other responsibilities as required from the broader team

Compliance Manager

• Review loan documentation, third party documents, and investor guidelines to identify applicable insurance requirements
• Identify deficiencies in current policies and collaborate with agents and borrowers to resolve non-compliant items
• Analyze insurance certificates, binders, full policies, and endorsements to ensure accuracy and adequacy
• Evaluate the risk associated with insurance deficiencies and holistically manage waiver processes
• Maintain a deep understanding of core coverages and articulate their necessity in protecting underlying assets
• Partner with internal lines of business and external stakeholders to provide expert guidance on insurance matters
• Manage force-placed insurance processes and represent the department in audits
• Proactively identify opportunities to streamline workflows and improve departmental efficiency

Principal Associate, Insurance Risk

Product Manager

• Own the vision, strategy and development of data capabilities that power our payment rails and platforms
• Work cross-functionally with technology, data strategy, data science, operations and business partners across lines of business
• Define and own the core payment data logic, connecting complex systems, mapping end-to-end data flows, and establishing trusted, high-quality data assets

Manager, Product Manager – Enterprise Payments, Payment Data

• Lead a team of ~15 associates to drive product launches for small business customers
• Transform digital spend experiences, including multi-user functionality and virtual card capabilities
• Shape company culture and serve as an ambassador for Product Management across Capital One

Senior Director, Product Management – Small Business Experiences, Capabilities

• Exhibit excellent people management skills; helping associates grow and develop while holding them accountable
• Manage risk management initiatives to modernize control performance and support control builds, enhancements, and QA
• Manage a well-managed strategy to prepare for audits, overseeing assessments, responding to audit requests, and following through on remediation efforts
• Build successful relationships with Customer Resiliency L2s to understand impact of control performance on critical business processes
• Lead oversight of control performance team and support escalations and remediation of control performance issues
• Create and present impactful risk reports based on control performance observations, highlight key risks, trends, mitigation efforts, and control effectiveness
• Demonstrate excellent communication skills with the ability to influence partners across the company at multiple levels, including Audit, Risk, Data Analysts, and Process teams

Manager, Risk Management – Customer Resiliency

Project Manager

• Drafting and developing Discover Payment Network Operating Regulations and related publications
• Partnering with accountable executives to develop new network policies
• Ensuring rules are accurate, consistent and transparent
• Regularly influencing and engaging with a wide range of cross-functional stakeholders
• Ensuring internal rule change management, submission and approval processes are followed and appropriately documented
• Ensuring ongoing compliance with internal rule change management, submission and approval processes
• Build and maintain strong working relationships with peers and stakeholders across Legal, Risk, Compliance, Product, Technology and Operations teams
• Embrace and develop skills in the use of technology (including AI-enabled tools where appropriate) to improve rule quality, consistency and operational efficiency

Manager, Project Management – Network Policy Development

• Administer and manage the Company’s Gifts and Entertainment and Conflict of Interest Programs
• Review and disposition employee disclosures related to gifts and entertainment
• Review and resolve associates’ participation in certain outside activities, such as board positions and secondary employment, as well as certain personal financial investments and other potential business conflicts
• Manage pre-clearance procedures and ensure and confirm compliance with internal policies and regulatory standards
• Conduct comprehensive and complex COI analyses involving associate disclosures related to outside activities, including certain Board positions, secondary employment, and personal financial investments
• Monitor intake trends and metrics to identify emerging risks
• Provide oral and written briefings for senior leadership, up to and including the Chief Ethics Officer
• Establish and maintain strong working relationships with key partners across Compliance, Legal, Human Resources, and Risk Management
• Prioritize among multiple tasks and responsibilities in a fast-paced environment, while maintaining collaborative relationships with various partners.

Principal Associate, Compliance Specialist

Operations

• Lead intake, prioritization, and delivery of analytical and reporting requests in USCM Ops
• Translate ambiguous business questions into structured analyses and clear recommendations
• Partner cross-functionally to ensure data accuracy, shared definitions and coordinated business objectives
• Deliver executive level insights, narratives, and presentations
• Identify gaps and opportunities to generate business insights, dashboards, etc.
• Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior
• Have an ownership mindset, and potentially P&L accountability for a business segment
• May manage and develop a team of analysts
• Develop and implement new product and pricing strategies for various lending products
• Lead direct to consumer marketing efforts for select products, and strategic intent for products distributed through various channels
• Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior
• Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy
• Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability

Senior Business Manager – US and Canadian Markets Operations

• Drive current and future strategy by leveraging your analytical skills
• Assist with building and developing new tools and processes to strengthen the compliance testing
• Work with vast amounts of data in new and evolving environments
• Be a part of growing and developing our brand in the testing products
• Leverage analytics to create a customer experience above our peers
• Lead a team of talented junior analysts on an exciting professional journey while mentoring them and elevating their careers
• Be a part of the full life cycle of projects and see end results
• Collaborate across business units
• Work with top talent in a fast paced, entrepreneurial environment where analytics and good data are a top priority
• Experience real work life balance, with little travel involved
• Identifying, developing, improving and implementing process, data, and reporting improvements for the organization
• Working with large and complex databases containing millions to billions of records
• Improving operational efficiencies and effectiveness
• Conducting analysis to evaluate processes and tests
• Extracting and analyzing data to enhance the testing product

Manager, Data Analysis

• Providing expert analysis, industry intelligence and effective challenge to ensure the Global Payment Network rules, technical specifications and other policies are aligned
• Supporting the consolidation and re-architecture of Discover’s Operating Regulations and other policies
• Supporting a project to introduce, establish and maintain an Operating Rules Management and Publishing Platform for cross-functional use across the organization
• Provide independent review, industry intelligence and effective challenge to proposed rule changes, product initiatives and network strategies
• Help identify gaps, inconsistencies and unintended consequences in the design and implementation of proposed network rules and technical specifications
• Recommend pragmatic, durable solutions
• Support Operating Regulation waiver requests and related processes
• Support the modernization and simplification of the Global Payment Network rules framework
• Build and maintain strong working relationships with peers and stakeholders

Senior Manager, Project Management – Network Policy & Rules Advisory

• Develop Credit Card portfolio forecast for the company’s regulatory stress testing and internal scenario analyses
• Develop and own revenue and expense forecast models and analyses to support stress testing needs, growth of the business and strategic initiatives
• Analyze current and past trends in key performance indicators including areas of revenue, expenses and capital
• Monitor performance indicators, highlighting trends and analyzing causes of unexpected variance
• Analyze complex financial information and reports to support accurate and timely financial recommendations to management for decision making purposes
• Perform ad hoc analysis using data and model retrievals from internal financial systems and external market databases and package insights into clear and concise presentations
• Work closely with the business leads to help identify areas and processes for driving efficiencies
• Implement and work with Business Intelligence Tools and Dashboard reports

Senior Manager – Capital Markets and Analytics

• Apply strategic and analytical skills to major company challenges
• Lead and team with professionals to develop and test strategies
• Drive strategy and analytical agenda for investments
• Prioritize and deliver back office initiatives
• Monitor performance of the claims process
• Generate buy-in for your vision with senior leaders

Senior Business Manager – Bank Fraud Defense

• Manage the overarching governance framework for both programs, including overall roadmaps and program administration (e.g., budgets, trainings)
• Manage ongoing reporting to key stakeholders and the Board, including mandatory disclosures and external reporting.
• Maintain relationships and ongoing meetings with key stakeholders, including formal working groups.
• Work with partner teams to design and execute approaches to embed processes related to Climate and Geopolitical risk.
• Embedding new business activities into the team's work and developing and managing project plans.
• Update and maintain formal policies, associated processes and controls in Capital One’s internal system.
• Play a critical role in oversight and effective challenge of Business Continuity Plans from both a Geopolitical and a Climate perspective.
• Manage Audit and regulatory engagement, including exams.