Learning and Development

• Execute Rotational Assignments: Plan and perform assigned tasks within the framework of program rotation.
• Achieve Performance Goals: Complete assignment objectives on schedule, within budget, with higher-than-expected quality while maintaining accuracy and thoroughness.
• Deliver on established key performance indicators established at the beginning on the rotation and show stair step improvement in functional operations.
• Engage in Training and Development: Participate in technical and leadership training programs, including certifications in relevant areas.
• Apply Analytical Skills: Utilize analytical and problem-solving skills to address operational challenges and propose innovative solutions.
• Collaborate with Teams: Work effectively with cross-functional teams, building strong relationships and contributing to team success.
• Active participation in performance evaluations: Engage in regular performance evaluations, coaching, and mentoring sessions to support professional growth.
• Contribute to Watermark Initiatives: Participate in company-sponsored volunteer activities and community engagement programs.

Operations Leadership Development Program

• To design training courses and materials in compliance with the process of learning using eLearning tools
• assists with organizing and conducting training using a webinar tool
• tests learning deliverables ensuring performance improvement in line with business goals
• Designs courseware and course certification in compliance with company process of learning
• Creates and maintains pre-, post-, and behavioral change assessments within each course
• uses data to provide statistical proof that course objectives are being achieved
• Consistently researches technology and media options for effective adult blended learning
• Creates and maintains training material and ensures that adult learning principles are applied
• Partners with various subject matter experts to design content across CR, other corporate functions and operations, where appropriate
• Produces and/or creates engaging visual content that will keep concepts fresh and relevant for colleagues
• Schedules, organizes, tasks and reports on project progress

Instructional Designer – Learning & Development

• Design and oversee enterprise-wide learning and leadership development programs aligned to business priorities and capability gaps.
• Partner with HR Business Partners, leaders, and subject matter experts to assess learning needs and define measurable objectives.
• Develop high-quality instructional materials, toolkits, and scalable learning solutions for diverse audiences.
• Ensure alignment and consistency across department-led training initiatives and enterprise standards.
• Support end-to-end program implementation, including facilitator readiness, materials, and delivery quality.
• Coordinate training schedules, communications, and logistics to ensure seamless execution across programs.
• Administer and optimize Learning Management System (LMS) usage, including content updates, reporting, and tracking.
• Collaborate with HR and business leaders to embed learning strategies into talent development and performance initiatives.
• Contribute to onboarding, leadership development, and team effectiveness programs that strengthen organizational capability.
• Provide input into culture-building initiatives and development frameworks that enhance employee engagement and growth.
• Build scalable processes, templates, and frameworks to support sustainable program delivery and future expansion.
• Monitor program effectiveness using metrics and feedback, and continuously improve learning solutions.
• Participate in communities of practice and knowledge-sharing forums to promote continuous learning.
• Support change management and organizational effectiveness initiatives through targeted learning interventions.
• Drive a culture of continuous development by promoting accessible, practical, and impactful learning experiences.

Learning, Development & Training Specialist

• Design and develop instructional or enablement content tailored to the specific needs of the client.
• Collaborate with subject matter experts (SMEs) and stakeholders to identify learning objectives, gather content, and ensure alignment with organizational goals.
• Develop interactive e-learning courses using instructional design models (e.g., ADDIE, SAM) and adult learning theories.
• Design assessments and knowledge checks to measure learner progress, retention, and content effectiveness.
• Review and refine instructional materials based on stakeholder feedback and learner outcomes.
• Translate complex technical, operational, and business processes into clear, practical, field-ready content.
• Refine broadly defined client needs into structured, usable learning and performance support solutions
• Work with limited direct access to SMEs, leveraging available resources, internal support, and iterative development approaches
• Adapt quickly to changing priorities, feedback, and client constraints throughout the development process
• Build deliverables that are both training solutions and practical reference tools for real-world use
• Operate effectively in a fast-paced, client-driven environment where priorities, requirements, and stakeholder feedback may evolve throughout the project lifecycle.
• Balance quality, timelines, and stakeholder expectations while delivering practical, learner-focused solutions.
• Create and update e-learning content, graphics, presentations, process documentation, and performance support materials using approved development tools, templates, and creativity within brand guidelines.
• Use available tools, including AI-supported workflows, to improve efficiency and support content development.

Instructional Designer

• Supports a culture of early career growth and development across the enterprise
• Facilitates enterprise professional and career development workshops, new associate onboarding, and career development programs (CDPs)
• Aids associates in achieving their career goals by engaging them in professional skills development workshops, rotational programs, and on the job assignments
• Supports associate career exploration through coaching conversations, resume reviews, mock interviews, and explaining the transition to full time
• Has a broad understanding of Jackson functional areas, the entry and intermediate roles within these areas, and the required skills and experience necessary for success
• Supports Jackson's internal talent pipeline for entry and intermediate level positions across the enterprise

Talent Development Specialist

• responsible for the ongoing ownership, execution, and continuous improvement of Havenpark’s sales onboarding and development programs.
• leads the delivery and operational management of a fast-paced, cohort-based onboarding experience for new Sales Professionals.
• partners closely with Sales, Revenue, Operations, and L&D leadership to continuously evolve training programs, improve sales performance, and support company growth.

Sales Training Specialist

• Support the development and implementation of learning and development programs aligned with business needs.
• Deliver and coordinate training programs, including onboarding, technical skills, and continuous improvement initiatives.
• Collaborate with cross-functional teams to identify learning needs and assist in developing targeted training solutions.
• Support and guide Ambassadors across our four Innovation Centers, providing coaching and day-to-day direction.
• Assist in evaluating training effectiveness through feedback, assessments, and basic reporting.
• Help create and update training materials, including e-learning modules, instructor-led content, and job aids.
• Ensure training activities follow organizational standards and established best practices.
• Support training compliance efforts and assist with audit readiness across our four Innovation Centers.
• Maintain accurate and up-to-date training records for employees.
• Track completion of required certifications and compliance training.
• Assist in preparing reports on training completion, compliance status, and potential gaps.
• Partner with internal teams to help meet regulatory and operational requirements.
• Other duties/responsibilities as necessary.

Learning Specialist

• Facilitate in-person, virtual, and blended learning sessions for retail teams, ensuring high engagement, knowledge retention, and in-store adoption.
• Support New Store Open (NSO) training planning, preparation, execution, and post-open follow-up support across retail markets.
• Coordinate and facilitate field-facing learning initiatives tied to leadership development, customer experience, company priorities, and retail team development.
• Coach managers and team leaders to support on-the-job learning, development, and reinforcement within their teams.
• Develop and update training materials, digital learning content, facilitation resources, and supporting training documentation.
• Help build structured learning pathways and development experiences for employees at various levels, including new hires, leadership teams, and store managers.
• Provide ongoing field partnership, coaching, and support to retail employees and leadership teams.
• Build and maintain strong working relationships across retail markets and support teams.
• Manage and oversee the use of the Learning Management System (LMS) to support training assignments, tracking, reporting, and content management.
• Conduct training needs assessments and collaborate with leadership teams to identify development opportunities and performance gaps.

Retail Learning & Development Manager

• Develop sales force personnel through remote, in-person and field-based training activities in the U.S.
• Design, develop and implement training activities, working with the internal L&D team, sales leadership, marketing and external training agencies to provide the best possible trainings
• Develop effective and ongoing communications with field sales and marketing management to help understand the sales training needs of field sales representatives and to develop specific sales training objectives and strategies to meet these needs
• Lead the Training Needs Analysis and Instructional Design efforts for the L&D team
• Help to manage the logistical planning and organizing of training activities, and of all assigned training programs (class preparation, facilitator engagement, and set up)
• Curriculum development and implementation on new or restructured sales concepts and standard processes with measurements for effectiveness
• Provide directed follow-up and feedback to sales personnel and management team

Senior Sales Training Specialist – Clinical

• Translate existing documents such as standardized work, standing operating procedures, and work instructions into target languages using direct knowledge of target language and AI tools, ensuring sensibility and accuracy of translations.
• Develop new materials as required in English or target languages using templates in partnership with subject matter experts.
• Work with colleagues in target language sites in France, Belgium, Hungary, Poland, Turkey, and China to ensure accuracy of translations.
• Assist in refining current digital library of materials. These documents are training materials for our colleagues to use in their preferred languages.

Intern, Global Learning & Development

• Facilitate high-energy training sessions across various methods, including in-person workshops, virtual webinars (via Microsoft Teams), and side-by-side coaching.
• Partner with individual departments and Subject Matter Experts (SMEs) to determine training priorities and develop plans that address critical job functions.
• Review and update company training materials to ensure they accurately reflect current processes, procedures, and business models.
• Coordinate all training logistics, including room bookings, IT requirements, and facility arrangements for instructor-led training (ILT).
• Administer course evaluations, synthesize performance data, and generate reports to measure program effectiveness.
• Perform training observations to evaluate delivery techniques and work with Instructional Designers (ISD) to enhance learning solutions based on learner feedback and observations.
• Adhere to the L&D strategy, ensuring all course content is approved by the Design and Legal teams for consistency and quality.
• Design training materials and training-related documents as needed.
• Manage the Learning Management System (LMS) and Learning Experience Platform (LXP) lifecycle by creating offerings, loading activities, and granting learner credits within platforms such as HCM Oracle and Degreed.
• Maintain an up-to-date knowledge of industry trends and expand personal capability to meet evolving organizational needs.

Training Specialist

• Researches, collects & analyzes information
• Identifies opportunities, develops solutions, & leads through resolution
• Collaborates on performance improvement activities
• Responsible for distribution of analytical reports
• Utilizes multiple system applications to perform analysis, create reports & develop educational materials
• Synthesizes & analyzes data & provides detailed summaries

Health Informatics Specialist III – Workforce Development

• Complete and pass Everise New Trainer Onboarding and Client Certification requirements.
• Become a Master Certified Trainer through additional Client Certification.
• Deliver new hire and ongoing training with emphasis on customer service and sales skills, client product knowledge, as well as Everise policies and procedures.
• Deliver new hire or upskilling in virtual or brick and mortar facility
• Maintain a throughput rate of 85% graduates per training class
• Partner with Everise leadership in curriculum feedback and modification. Assist in developing associated supporting materials.
• Ensure that all Champions are actively engaged in the training process through the planning and implementation of activities and use of camera.
• Prepare lesson plans and course agenda for each training class, per client mandated training.
• Conduct proficiency evaluations and certify Champions for the programs to which they are assigned.
• In conjunction with Operations and Quality, work together in the continued development of Champions to reach optimal performance.
• Conduct ongoing refresher and cross-training modules in critical areas as identified by the quality and operations teams.
• Adherence and accountability of training standard operating procedures, processes and trainer scorecard.
• While not actively training a class, the Trainer Level 2 will take phone calls, per an Operations schedule (8 hours per day), with passing Quality Evaluations scores (passing = line of business KPI target) to retain certification as a Trainer.
• While not actively training a class, the Trainer Level 3 could move into a Supervisor role with Operations if hired into a Hybrid role. This change in job role could lead to a schedule change in Operations.

Seasonal Lead Training Coordinator

• The L&D Coordinator supports technical leadership and cross functional partners by coordinating learning initiatives, facilitating communication, and supporting smooth day to day operations.
• This role enables Technical Hotline Case Analysts to:
• - Resolve customer issues effectively
• - Use systems accurately
• - Follow standard processes
• - Meet quality, efficiency, and compliance expectations
• This role provides coaching and guidance to technical support case analysts to reinforce process adherence and achieve target performance objectives.
• The coordinator delivers on the spot support, audits calls and case handling, and facilitates performance calibration across teams to ensure consistent technical and professional execution.
• The ideal candidate is comfortable managing multiple priorities, anticipates organizational needs, maintains confidentiality, and brings a professional, solution-oriented mindset to supporting the Technical Hotline organization.

Technical Hotline Learning & Development Coordinator

• Facilitate training
• Assess colleague career development needs
• Develop training programs and materials
• Deliver programs when appropriate to analyze, improve and manage performance
• Deliver new colleague orientation
• Monitor development plans
• Oversee performance analyses
• Develop training material, lesson plans, assessment and evaluation for training modules
• Ensure that the training process is properly coordinated, monitored, documented and evaluated
• Coordinate and facilitate technical systems training

• Facilitation of HR & Leadership Learning
• Facilitate instructor‑led (ILT) and virtual instructor‑led (VILT) programs focused on: Professional skills and behavioral competencies, Leadership effectiveness and manager capability, Performance management conversations, Coaching and feedback skills, Goal‑setting and accountability, Inclusive leadership and leader behaviors.
• Create engaging, discussion‑rich learning environments that encourage reflection, practice, and real‑world application.
• Use questioning, debriefing, and coaching techniques to deepen learner insight and behavior change.
• Adapt facilitation approach in real time based on audience needs, group dynamics, and learning objectives.
• Translate leadership and HR concepts into practical, actionable behaviors leaders can apply immediately on the job.
• Facilitate skill practice scenarios, role plays, peer coaching, and real‑world application exercises.
• Reinforce learning through job‑relevant examples aligned to GM leadership expectations and culture.
• Serve as a role model for inclusive leadership, psychological safety, and effective facilitation practices.
• Partner closely with Learning Program Managers (LPMs), HRBPs, and Talent partners to align facilitation to program goals and business priorities.
• Participate in train‑the‑trainer sessions to ensure consistent, high‑quality delivery across facilitators.
• Provide feedback to design and program teams on learner experience, content clarity, and opportunities for improvement.
• Support program launches, pilot sessions, and scaled rollouts across regions and audiences.
• Collect and incorporate learner feedback to continuously improve facilitation effectiveness.
• Support post‑session reinforcement efforts (reflection activities, action planning, follow‑up discussions).

Senior Leadership – Professional Development Facilitator

• Create and maintain a positive and professional learning environment
• Design and expand training and development programs
• Set the standards and expectations through conduct, work ethic, integrity, and character
• Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams
• Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs
• Accomplish projects and motivate trainees through effective training
• Continuously improve training programs
• Amend and revise programs as necessary
• Act as the content expert, and maintain relevant training documents
• Develop and create effective induction programs
• Monitor and review trainees’ progress
• Audit trainees in the field to ensure strict adherence to company policies
• Ensure that statutory training requirements are met
• Research and present new technologies and methodologies in workplace learning
• Ensure that all trainees adhere to the company’s Code of Conduct

Learning Experience Leader – Roadside Assistance Specialist

• Serve as the Primary Administrator for our LMS, managing user groups, course versioning, and curriculum assignments.
• Troubleshoot technical hurdles for learners and ensure the digital learning environment is frictionless.
• Audit the system regularly to ensure all training content is up-to-date and correctly mapped to specific roles.
• Generate and analyze compliance reports to ensure 100% training completion for safety-critical roles.
• Build automated dashboards and recurring reports for Training Managers and stakeholders to provide real-time visibility into the team’s readiness.
• Coordinate the digital logistics for new hire classes, ensuring every teammate has the right access and learning paths assigned on Day 1.
• Act as the "right hand" to the training team, offloading administrative burdens so they can focus on high-level facilitation.
• Identify bottlenecks in current workflows and propose "smarter, not harder" digital solutions to keep the team agile.

Learning Experience Coordinator

• Serve as the Primary Administrator for our LMS, managing user groups, course versioning, and curriculum assignments
• Generate and analyze compliance reports to ensure 100% training completion for safety-critical roles
• Coordinate the digital logistics for new hire classes
• Act as the 'right hand' to the training team

Learning Experience Coordinator – RAD

• Set the enterprise strategy and multi-year roadmap for Manufacturing Learning Operations, aligning plant capability needs to business priorities while ensuring scalable, cost-effective execution.
• Own the Manufacturing Capabilities Framework: define standards, governance, version control, stakeholder input mechanisms, and an ongoing maintenance process to keep capabilities current as technologies and processes evolve.
• Lead the enterprise Learning Needs Assessment approach across plants (methods, cadence, stakeholder roles), assessing performance needs and translating findings into prioritized capability gaps and an actionable learning portfolio.
• Define and govern the Learning Data & Evaluation strategy (metrics, dashboards, measurement standards, and system requirements) to monitor workforce skills gaps, training needs, and program effectiveness, and to demonstrate impact, adoption, and readiness outcomes.
• Lead Global Manufacturing Governance through a Manufacturing Learning Council, engaging senior HR and business stakeholders to set priorities, approve standards, remove barriers, and communicate decisions and progress.
• Establish and sustain the operating model for Plant Training & Development Leads (role clarity, onboarding, and development, routines, community of practice, escalation paths, and shared artifacts) to drive consistent deployment and continuous improvement across regions.
• Lead the Ford Production System team’s monthly newsletter and website ensuring clear, consistent communication that engages global Manufacturing employees with current development information, learning resources, and upcoming events.
• Manage budgets and expenditures; negotiate contracts and agreements, ensuring timely delivery and quality of services
• Actively role model and advocate a culture of learning to enhance employee knowledge, skills, and behaviors, supporting business needs.
• Manage and oversee LMS and LXP administration and governance, ensuring accurate, complete, and confidential learning records in accordance with established company wide policies.
• Develop relevant standards, procedures, and reporting templates to ensure efficient and effective learning experiences.
• Actively engage and partner with other Ford Learning and Development teams to share and leverage best practices.
• Perform talent management responsibilities including staffing, performance, pay decisions, team development, and other personnel actions for the Learning and Development function.
• Lead, motivate, and mentor a team; foster a collaborative and inclusive work environment. Proven experience building and leading high-performing teams.

See all jobs on JobTailor

Operations Leadership Development Program

Instructional Designer – Learning & Development

Learning, Development & Training Specialist

Instructional Designer

Talent Development Specialist

Sales Training Specialist

Learning Specialist

Retail Learning & Development Manager

Senior Sales Training Specialist – Clinical

Intern, Global Learning & Development

Training Specialist

Health Informatics Specialist III – Workforce Development

Seasonal Lead Training Coordinator

Technical Hotline Learning & Development Coordinator

Training Specialist

Senior Leadership – Professional Development Facilitator

Learning Experience Leader – Roadside Assistance Specialist

Learning Experience Coordinator

Learning Experience Coordinator – RAD

Manufacturing L&D Manager