Learning Experience Leader – Emergency Response

TaskUs

Design and expand training and development programs aligned with product-specific methodologies. Maintain a positive learning environment supporting employee growth in the fast-growing digital service industry.

Posted 7/7/2026full-timeDetroit • Missouri • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and delivering training programs, including e-learning packages, while ensuring compliance with statutory training requirements. Possesses strong communication, mentoring, and project management skills to effectively engage and motivate trainees.

Highest-signal resume keywords

Training Program DevelopmentE-Learning TechniquesProject ManagementInterpersonal SkillsConflict Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Curriculum DesignTechnical Training DeliveryTraining Needs AssessmentInduction Program DevelopmentQuestionnaire Development

Soft Skills

Problem SolvingCritical ThinkingPresentation SkillsCreativityMotivational Skills

Tools & Technologies

Microsoft ApplicationsGoogle Applications

Certifications & Qualifications

Tiers 3 Fleet CertificationTiers 2 Fleet CertificationTiers 1 Fleet CertificationEmergency Response Certification

Industry Keywords

Learning EnvironmentTraining MethodologiesCode of ConductWorkplace LearningStatutory Training Requirements

About the role

Key responsibilities & impact

Create and maintain a positive and professional learning environment in the organization
Design and expand training and development programs aligned with product-specific training methodologies
Set standards and expectations through conduct, work ethic, integrity, and character
Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses
Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs
Accomplish projects and motivate trainees through effective training
Continuously improve training programs and other learning opportunities across the organization
Amend and revise programs as necessary to adapt to the changes occurring in the work environment
Act as the content expert, and maintain relevant training documents and training materials for training conducted
Develop and create effective induction programs
Monitor and review trainees’ progress through questionnaires and discuss with their managers
Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages
Research and present new technologies and methodologies in workplace learning
Ensure that all trainees adhere to the company’s Code of Conduct.

Requirements

What you’ll need

Up to 25% travel required
Must be 18 years of age or older
High School Diploma or GED required
Four-year college degree (preferred) in a related field like industrial or applied sciences
Proficient in Microsoft and Google applications
A problem solver and critical thinker
Follow well-defined methods, procedures, reports, forms, and competent aspects of the job
Can present and facilitate a class discussion
Energetic, enthusiastic, and creative—can think outside the box with different ways to motivate and engage an audience
With strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills
Has excellent oral and written communication skills
Can work in a flexible schedule including weekends, holidays, and longer hours
Must be previously certified in Tiers 3, 2, and 1 Fleet and Emergency Response.

Benefits

Comp & perks

Competitive industry salaries
Comprehensive benefits packages
Inclusive environment and positive impact on the community
Internal mobility and professional growth opportunities