Learning and Development

• Support the full document lifecycle including creation, review, approval, distribution, revision, archival, and obsolescence.
• Ensure controlled documentation complies with all required internal requirements including formatting of controlled documents.
• Route documents for signature and ensure requirements are met.
• Establish and maintain training matrices/curricula aligned to job functions.
• Create and manage training and document management metrics.
• Drive continuous improvement in training effectiveness (including onboarding, recurring training, and inspection preparedness) and document management processes.
• Ensure accurate training records and audit-ready traceability.
• Represent Document Control and Training at data reviews, including Management Review, highlighting trends, risks and improvement opportunities as requested.
• Ensure that documents are properly organized, stored, and accessible to authorized personnel.
• Maintain accurate logs and archives.
• Oversee document version control and support report generation.
• Support process and/or system related changes to the document management and training systems.
• Collaborate and follow up with cross-functional teams to gather and review documentation requirements, provide system/process specific support and gather and review areas of improvement.

Manager, Document Control and Training

• Ensure Fixed Operations personnel across our dealer network can fully leverage myKaarma’s SLT product suite.
• Work directly with end users to educate them on their roles and myKaarma’s products.
• Conduct multiple training sessions daily for existing customers.
• Manage post-training steps, including scheduling follow-ups and documenting progress.
• Collaborate closely with internal teams to deliver an exceptional training experience.

Training Specialist

• Assist with developing work schedules to ensure adequate service
• Prepare schedules for service personnel, assigns personnel to routes
• Assist with inspection and evaluation of establishment for program compliance, i.e., safety, quality, and service
• Assist with inventory supplies and equipment
• Investigate and promote improved equipment and methods
• Review customer requests for service to ascertain cause for service request, type of malfunction, and address with manager
• Assist with implementation and execution of policies and goals
• Inspect plant and evaluate use of space and facilities
• Assist with plan, budget, and schedule modifications including cost estimates bid sheets and contracts
• Participate in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvements
• Assist with coordination of program specifications, requirements for proposals and contracts, and associated documents
• Maintain a safe work environment for self and employees
• Assist with compliance with local, state, and federal regulations, such as, FLSA, OSHA, ADA, etc.

Manager in Training

• The Director, Learning & Development (L&D) is responsible for designing, leading, and executing the Operations learning strategy for a multi‑site manufacturing organization and oversees all training programs, systems, and capability-building initiatives across a multi-site manufacturing network.
• This role is responsible for building and leading a high-performing L&D team responsible for compliance, program, and system training.
• This role ensures that leaders, frontline supervisors, and hourly employees have the skills, capabilities, and development pathways needed to demonstrate strong leadership and drive operational excellence, safety, quality, and continuous improvement.
• The Director partners closely with Manufacturing VP's, Plant Leaders, HR Business Partners, Safety, Quality, Operations, and Corporate HR Centers of Excellence to build a high‑performance learning culture that supports business growth, talent readiness, and workforce capability.

Director of Operations, Learning and Development

• Design and develop learning experiences across multiple formats, including eLearning modules, instructor-led training, learner workbooks, job aids, quick-reference guides, and knowledge checks.
• Build scalable, agent-centered training content using tools such as Articulate 360, Canva, Google Suite, and Confluence and apply adult learning principles that drive measurable behavior change.
• Partner with subject matter experts across Operations, Product, Underwriting, Service, and Sales to gather information, validate content accuracy, and translate complex concepts into practical guidance.
• Lead the organization, accuracy, and governance of Kin’s operational knowledge base, including content standards, tagging conventions, audits, and version control practices.
• Revise and update learning content quickly in response to process improvements, product launches, regulatory updates, or system changes while maintaining high quality and consistency.
• Create operational communication assets such as announcements, reinforcement materials, quick-start guides, and leader talking points that support successful rollout and adoption of new initiatives.
• Track knowledge base health metrics and learner engagement data to identify opportunities for content improvements and operational efficiencies.
• Coordinate stakeholder reviews, approvals, and publishing workflows across training and communication materials.
• Maintain reusable templates, style guides, and scalable content components that improve development speed and consistency across the Operations Training team.
• Integrate generative AI tools into content development workflows to improve efficiency, scalability, and speed without sacrificing content quality or learner experience.

Instructional Designer

• Be a part of a global team that is inspired to make a difference in the lives of people living with rare disease
• Support Medical Affairs learning and development initiatives while providing strategic and operational support for Medical Information activities.
• Focus on Medical Affairs learning and development initiatives, including onboarding, scientific education, competency development, certification programs, and ongoing training for Field Medical and Medical Affairs personnel.
• Support Medical Information operations through oversight of scientific content development, response document management, inquiry trend analysis, and collaboration with cross-functional stakeholders to ensure timely, accurate, balanced, and compliant dissemination of medical information.
• Partner closely with Medical Affairs, Medical Information, Clinical Development, Regulatory, Legal, Compliance, Market Access, and Commercial colleagues to develop innovative learning solutions, optimize scientific communication resources, and enhance organizational effectiveness across the Medical Affairs function.

Senior Manager, Medical Affairs Training – Medical Information

• The Instructional Designer is responsible for the analysis, design, development, and continuous improvement of learning content that drives measurable performance outcomes in an automotive retail environment.
• Design and develop comprehensive learning content across multiple modalities — including eLearning modules, virtual instructor-led training (vILT) facilitator guides, participant workbooks, job aids, quick-reference guides, and blended learning curricula — aligned with defined learning objectives and adult learning principles.
• Create detailed storyboards that translate learning objectives into structured, sequenced instructional narratives, specifying content flow, interaction design, visual direction, assessment placement, and media requirements for each learning asset.
• Apply systematic instructional design methodologies (e.g., ADDIE, SAM, backward design) to ensure all content progresses logically from analysis and objective definition through design, development, implementation, and evaluation.
• Write clear, concise, and engaging instructional copy that is appropriate for the target audience, consistent with client brand standards, and optimized for the intended delivery format (screen-based, facilitator-led, or self-directed).
• Design learner interactions, practice activities, scenarios, and case studies that promote active learning, knowledge application, and behavioral transfer to the workplace — moving beyond passive information delivery to performance-focused design.
• Ensure all content meets accessibility standards and is designed for diverse learner populations with varying levels of prior knowledge, technical proficiency, and learning preferences.
• Participate in discovery and needs analysis activities — including stakeholder interviews, subject matter expert (SME) consultations, document review, and audience analysis — to define the learning problem, identify performance gaps, and establish measurable learning objectives.
• Collaborate with program managers, project managers, and client stakeholders to translate business requirements and client briefs into learning design documents that specify scope, objectives, audience, modality, assessment strategy, and success criteria.

• Design and deploy customized talent and learning solutions aligned to business and regional needs
• Partner with HR and business leaders to co-create scalable, high-quality learning interventions
• Localize and deliver content to reflect regional priorities and cultural nuances
• Support high-growth sites and transformation initiatives through targeted enablement
• Facilitate onboarding programs to improve new hire readiness and productivity

Talent Development – Training Solutions Specialist

• Accelerate new market success by ensuring attorneys, LLPs, and clerks are sales-ready from day one.
• Provide ongoing coaching to maintain and improve hire rates in both new and existing locations.
• Work to centralize sales training and onboarding.
• Improve client conversion rates through structured, high-quality sales training tailored to the legal industry.
• Design structured training materials focused on client conversion and consultative sales techniques.
• Standardize coaching methods to ensure consistent training across all locations.
• Own the sale training process for new office launches, ensuring attorneys and staff ramp up quickly.
• Deliver focused, hands-on coaching to increase early hire success rates.
• Facilitate role-playing sessions and real-time coaching to build confidence in client interactions.
• Provide one-on-one coaching based on individual performance data.
• Work closely with leadership to align training programs with revenue goals.
• Use Salesforce data analysis to identify training needs and drive measurable improvements.

Sales Training Specialist

• Oversee operational delivery of Learning & Development programs, ensuring initiatives are executed on time, within scope, and aligned with organizational priorities.
• Develop and maintain standardized processes and operational workflows that support scalable learning delivery.
• Coordinate with program managers, facilitators, HR partners, and vendors to ensure seamless program execution.
• Lead operational planning and delivery for virtual, hybrid, and in-person learning programs.
• Provide direction, coordination, leadership for a team of L&D direct reports to ensure program readiness and successful delivery.
• Manage logistics for in-person leadership programs, workshops, and learning events.
• Support administration and optimization of the learning management system (LMS) and related learning technologies.
• Manage internal communications and marketing for Learning & Development programs, including program announcements, enrollment campaigns, and employee awareness initiatives.

Associate Manager, Learning & Development Operations

• Responsible for successfully training clients in using KeyStone.
• Contributes to the design of training programs and course materials necessary to educate, train, and assist clients and employees in using KeyStone.
• Assist other Education team members in meeting the training initiatives of the Department.

Software Training Specialist

• The Learning & Development (L&D) Assistant is responsible for supporting the coordination, administration, communication, and day-to-day operations of the organization's training and employee development programs.
• This role provides administrative and logistical support to ensure training initiatives are delivered efficiently and effectively.
• The L&D Assistant manages training schedules, registrations, learning systems, training room logistics, virtual learning sessions, communications, reporting, and department resources.
• The position serves as a primary point of contact for training-related inquiries and supports the successful execution of instructor-led, virtual, and self-paced learning programs.
• Requires strong organizational skills, attention to detail, professionalism, adaptability, and a customer-focused mindset.

Learning and Development Assistant

• Directs and manages the research, development, governance, and communication of operational knowledge content across Member Service Center (MSC), Branch Administration, and RFS business lines
• Provides leadership for large-scale, cross-functional initiatives requiring knowledge content development and change enablement support
• Serves as system owner and administrator for the RFS Knowledge Center and RFS Chatbot
• Champion a user-centric approach to knowledge content design, ensuring content is intuitive, searchable, and aligned to how employees actually work
• Lead, coach, and develop a team of technical writers to meet established standards for quality, consistency, and continuous improvement
• Lead the development and execution of timebound RFS employee communications, ensuring clarity, accuracy, and alignment with organizational priorities
• Maintain comprehensive and current expertise in credit union products, services, pricing, sales practices, and operational processes to inform high-quality, accurate documentation
• Provide leadership and oversight for the documentation and communication strategy supporting new product and service launches, ensuring cross-functional alignment and holistic process integration
• Establish and govern review cycles for all RFS documented content to ensure ongoing accuracy, relevance, and adherence to current practices
• Use data and insights to continuously improve knowledge quality, accessibility, and impact
• Partner with other RFS Training leaders to align documentation and job aids with current training strategies, driving operational effectiveness and employee performance
• Provide critical feedback to operational and retail leaders and subject matter experts to support the creation and refinement of business process documentation
• Partner with IT and Digital teams to integrate KM capabilities into employee-facing systems and workflows
• Partner with Compliance, legal, and Risk teams as needed to ensure all published knowledge content meets regulatory requirements
• Manage and prioritize multiple concurrent initiatives and projects, ensuring timely delivery and alignment with organizational objectives

Manager, Knowledge Management

• Leads and develops the Claims Career-Long-Learning team, creating impactful learning content for adjusting roles and implementing practices and processes that can scale across multiple adjusting teams and Claims ancillary teams.
• Collaborates closely with Claims leadership to ensure initiatives are addressing critical needs across all aspects of a claims lifecycle and leverages diverse delivery methods aligned with adult learning principles to improve workforce performance.
• Designs and develops L&D toolkits for needs analysis, instructional design, and post-training effectiveness assessments.
• Facilitates the development of customized training programs to meet the needs of various adjusting job roles. Upgrades existing training with routine improvements in content, format, and/or delivery.
• Leverages technology to improve training efficiency and engagement tools, including, but not limited to, e-learning platforms, interactive software, and AI-enabled solutions.
• Personally presents or leads training on some topics and identifies and prepares subject-matter experts with an aptitude for training to serve as presenters on technical topics.
• Develops and maintains relationships with external vendors to provide specialized training programs as needed.
• Continues to develop expertise on effectively creating and delivering training programs that improve performance.

Claims Learning and Development Supervisor

• Lead high-visibility learning projects - creating, updating, and delivering training material for both online and classroom learning.
• Plan and develop instructor-led and/or multimedia learning courses for Niagara’s internal team members.
• Report project progress in a way consistent with department project management protocol.
• Troubleshoot problems with multimedia content.
• Produces and edits video content as required.
• Drives the curriculum design for compelling training programs, learning activities including instructor led, online, and alternative.
• Collaborates with stakeholders and subject matter experts to ensure accurate content.
• Evaluates the results of training programs and modifies future programs to better meet the needs of the business.

Senior Instructional Designer

• Coordinates and executes the logistics of learning programs and events including, but not limited to, all new consultant orientation and onboarding programs as well as all cohort related programs (Analyst, Associate, Manager, Principal etc.).
• Schedules sessions and coordinates with participants and faculty
• Helps prepare event schedules and agendas
• Drafts and sends relevant communications regarding programs
• Collects participant attendance and feedback details
• Serves as session host, including supporting break out rooms or managing other room logistics on behalf of the presenter
• Uploads content to the LMS
• Provides logistical support for all on-site events (related to lodging, meal-planning, invoicing, AV coordination, etc.)
• Responds to inquiries received through #LearningandDevelopment. Respond directly or forward to the appropriate team member
• Manages and maintains accurate and up-to-date rosters for all training programs, including tracking enrollment, attendance, and completion rates, and ensures data integrity and compliance with organizational policies and procedures.
• Administers the performance management and 360 assessment systems, including setup, configuration, and maintenance, and analyzes and reports on data to inform Talent initiatives.
• Serves as the primary Talent administrator for the Learning Management System (LMS), including user management, course management, and reporting, and provides technical support and training to users on LMS functionality and best practices.
• Helps process and manage any vendor invoices and expenses related to learning programs and maintains and updates tracking of expenses against the budget.
• Coordinates timely distribution of information about upcoming programs with participants, Advisors, Faculty, other departments, and the rest of the Talent team.
• Designs and compiles data sets to evaluate the effectiveness of training programs, including analyzing and summarizing participant feedback, assessment results, and other relevant metrics.

Senior Learning and Development Coordinator

• Focus on WDD grants administration projects
• Support execution of contracts with awardees
• Maintain accurate records for grants administration projects
• Support project management activities
• Perform advanced review and validation of data
• Execute and coordinate outreach efforts to grantees and payment recipients

Senior Coordinator, Workforce Development

• To develop training programs related specifically to the claims management system products;
• To design training plans and materials;
• To organize and conduct complex training programs.
• Trains instructors or delivers instructor-led classroom sessions to users.
• Consults with claims management to identify training needs that meet, support, and incorporate Sedgwick business needs, objectives, strategies, and policies.
• Designs and coordinates detailed training programs for claims management related to products.
• Designs, delivers, and maintains courses for classroom or online application.
• Assists with the implementation of policies and procedures related to various training and educational programs for Sedgwick University.
• Monitors and evaluates the effectiveness of curriculum by deploying measurement and feedback tools that track outcomes and ensure alignment to business objectives.
• Maintains product knowledge, industry knowledge, and familiarity with claim management internal processes.
• Initiates performance consulting process addressing training issues; provides recommendations to internal and external client issues.
• Establishes relationships and networks with a broad range of people and groups for technical claims related areas.
• Creates and maintains assessment and evaluation tools used consistently for external and internal clients.
• Creates reports including management summaries and status reports on various training or client issues or initiatives.
• Modifies, revises, and updates the content of existing training programs.
• Performs other duties as required.
• Supports the organization's quality program(s).
• Travels as required.

Senior Training Consultant – Workers Compensation

• Implement targeted training programs to enhance the sales team's skills in alignment with strategic sales objectives.
• Complete training for new hires and ongoing training for entire sales staff.
• Strategize with Leadership on new Field Sales Manager and Sales Rep training methods to be implemented.
• Schedule and attend Field Sales Manager ‘work withs’ to drive market success and ‘train the trainer’ on the Breakthru Way of Selling.
• Support leadership with the career development and performance of Sales associates.
• Provide coaching to Field Sales Managers & Sales Reps.
• Partner with sales and marketing departments to understand goals and coach to achieve goals.
• Perform analysis of training needs and effectiveness.
• Collect and interpret data to determine effectiveness of training techniques.
• Provide recommendations to leadership based on analysis.
• Act as conduit between supplier trainers and Breakthru for training needs.
• Advise and participate in interviews, succession planning, and career pathing.
• Act as the primary contact for supplier interns and internal supplier candidates.
• Assist with general sales meetings, this may be by speaking or assisting in the coordination of these events.

Learning and Development jobs in California

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Manager, Document Control and Training

Training Specialist

Manager in Training

Director of Operations, Learning and Development

Instructional Designer

Senior Manager, Medical Affairs Training – Medical Information

Instructional Designer

Talent Development – Training Solutions Specialist

Sales Training Specialist

Associate Manager, Learning & Development Operations

Software Training Specialist

Learning and Development Assistant

Manager, Knowledge Management

Claims Learning and Development Supervisor

Claims Learning and Development Supervisor

Senior Instructional Designer

Senior Learning and Development Coordinator

Senior Coordinator, Workforce Development

Senior Training Consultant – Workers Compensation

Manager, Sales Training