Claims Learning and Development Supervisor

Berkshire Hathaway Homestate Companies - Workers Compensation Division

Claims Learning and Development Supervisor managing technical training programs for Berkshire Hathaway. Leading initiatives that enhance employee skills and improve claims processes.

Posted 7/16/2026full-timeSan Diego • California • 🇺🇸 United StatesMid-LevelSenior💰 $94,220 - $121,370 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and delivering training programs tailored to insurance claims adjusting roles, utilizing adult learning principles and technology to enhance workforce performance. Proven ability to collaborate with leadership and external vendors to create impactful learning content and improve training efficiency.

Highest-signal resume keywords

Claims Adjusting ExperienceTraining Program DevelopmentAdult Learning PrinciplesE-Learning PlatformsCalifornia Workers Compensation License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Instructional DesignNeeds AnalysisPost-Training Effectiveness AssessmentContent DevelopmentTraining Delivery

Soft Skills

CollaborationRelationship ManagementPresentation Skills

Tools & Technologies

Interactive SoftwareAI-Enabled Solutions

Certifications & Qualifications

California Workers Compensation Adjuster License

Industry Keywords

Claims LifecycleInsurance Claims AdjustingClaims OperationsLearning and DevelopmentTraining Efficiency

About the role

Key responsibilities & impact

Leads and develops the Claims Career-Long-Learning team, creating impactful learning content for adjusting roles and implementing practices and processes that can scale across multiple adjusting teams and Claims ancillary teams.
Collaborates closely with Claims leadership to ensure initiatives are addressing critical needs across all aspects of a claims lifecycle and leverages diverse delivery methods aligned with adult learning principles to improve workforce performance.
Designs and develops L&D toolkits for needs analysis, instructional design, and post-training effectiveness assessments.
Facilitates the development of customized training programs to meet the needs of various adjusting job roles. Upgrades existing training with routine improvements in content, format, and/or delivery.
Leverages technology to improve training efficiency and engagement tools, including, but not limited to, e-learning platforms, interactive software, and AI-enabled solutions.
Personally presents or leads training on some topics and identifies and prepares subject-matter experts with an aptitude for training to serve as presenters on technical topics.
Develops and maintains relationships with external vendors to provide specialized training programs as needed.
Continues to develop expertise on effectively creating and delivering training programs that improve performance.

Requirements

What you’ll need

**Education**: High school diploma or equivalent certification;** **bachelor’s degree from an accredited college or university; or equivalent combination of education and technical training combined.
**Certifications/Licenses**: Designated for California and licensed to adjust workers compensation claims in one or more jurisdictions required, or ability to achieve within 9 months from placement into position.
**Experience**: Minimum of five(5) years of work experience with minimum of three (3) years of insurance claims adjusting, claims operations, or a closely related function. Demonstrated experience developing and executing department-level training. Prior supervisory experience a plus.

Benefits

Comp & perks

Hybrid Work Schedule (up to 2 days work from home upon eligibility)
Paid Time Off
Paid Holidays
Immediate Vesting of Retirement Savings + Company Match
Group Health Insurance (Medical, Dental, and Vision)
Life and AD&D Insurance
Long Term Disability Insurance
Hospital Indemnity Insurance
Accident and Critical Illness Insurance
Flexible Savings Accounts
Paid Community Volunteer Day
Employee Assistance Program
Tuition Reimbursement Program
Employee Referral Program
Diversity, Equity and Inclusion Program