Claims Learning and Development Supervisor

Berkshire Hathaway Homestate Companies - Workers Compensation Division

Claims Learning and Development Supervisor creating and executing technical training programs at Berkshire Hathaway. Leading a team and managing training initiatives to enhance employee skills and knowledge.

Posted 7/16/2026full-timeSacramento • California • 🇺🇸 United StatesMid-LevelSenior💰 $94,220 - $121,370 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and delivering training programs tailored to insurance claims adjusting roles, utilizing e-learning platforms and multimedia tools to enhance workforce performance. Possesses strong analytical skills to assess training effectiveness and identify trends in claims operations.

Highest-signal resume keywords

Claims Adjusting ExperienceTraining Program DevelopmentE-Learning Platform FamiliarityMicrosoft Office/365 ProficiencyWorkers Compensation Regulatory Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training DevelopmentNeeds AnalysisInstructional DesignData AnalysisPerformance Assessment

Soft Skills

CollaborationLeadershipCommunicationRelationship Management

Tools & Technologies

E-Learning PlatformsInteractive SoftwareAI-Enabled SolutionsVendor Software Programs

Certifications & Qualifications

California Workers Compensation Adjuster License

Industry Keywords

Claims LifecycleInsurance ClaimsClaims OperationsAdult Learning PrinciplesTraining Efficiency

About the role

Key responsibilities & impact

Leads and develops the Claims Career-Long-Learning team, creating impactful learning content for adjusting roles and implementing practices and processes that can scale across multiple adjusting teams and Claims ancillary teams.
Collaborates closely with Claims leadership to ensure initiatives are addressing critical needs across all aspects of a claims lifecycle and leverages diverse delivery methods aligned with adult learning principles to improve workforce performance.
Designs and develops L&D toolkits for needs analysis, instructional design, and post-training effectiveness assessments.
Facilitates the development of customized training programs to meet the needs of various adjusting job roles. Upgrades existing training with routine improvements in content, format, and/or delivery.
Leverages technology to improve training efficiency and engagement tools, including, but not limited to, e-learning platforms, interactive software, and AI-enabled solutions.
Personally presents or leads training on some topics and identifies and prepares subject-matter experts with an aptitude for training to serve as presenters on technical topics.
Develops and maintains relationships with external vendors to provide specialized training programs as needed.
Continues to develop expertise on effectively creating and delivering training programs that improve performance.

Requirements

What you’ll need

Education: High school diploma or equivalent certification; bachelor’s degree from an accredited college or university; or equivalent combination of education and technical training combined.
Certifications/Licenses: Designated for California and licensed to adjust workers compensation claims in one or more jurisdictions required, or ability to achieve within 9 months from placement into position.
Experience: Minimum of five(5) years of work experience with minimum of three (3) years of insurance claims adjusting, claims operations, or a closely related function. Demonstrated experience developing and executing department-level training. Prior supervisory experience a plus.
Demonstrated proficiency with Microsoft Office/365 applications and mastery of proprietary and vendor software programs.
Knowledge of workers compensation regulatory requirements and best practices.
Familiarity with e-learning platforms and able to rapidly master a variety of multimedia learning tools.
Able to analyze data and identify issues and trends.

Benefits

Comp & perks

Hybrid Work Schedule (up to 2 days work from home upon eligibility)
Paid Time Off
Paid Holidays
Immediate Vesting of Retirement Savings + Company Match
Group Health Insurance (Medical, Dental, and Vision)
Life and AD&D Insurance
Long Term Disability Insurance
Hospital Indemnity Insurance
Accident and Critical Illness Insurance
Flexible Savings Accounts
Paid Community Volunteer Day
Employee Assistance Program
Tuition Reimbursement Program
Employee Referral Program
Diversity, Equity and Inclusion Program