Human Resources

• Coordinate recruiting activities and partner with recruiters, hiring managers, candidates, and People & Culture teams throughout the hiring process.
• Review and administer requisition approval workflows while ensuring timely processing of new hiring requests.
• Coordinate offers, start dates, and onboarding activities across multiple stakeholders.
• Prepare and distribute offer letters, job descriptions, background check documentation, and new hire paperwork.
• Monitor background screening processes, obtain required approvals, and maintain confidential candidate records.
• Support vendor coordination and ensure compliance with company recruiting and background check procedures.
• Maintain recruiting reports, dashboards, and documentation to support operational excellence and business reporting.
• Administer candidate expense reimbursement processes when applicable.
• Support recruitment operations by assisting with requisition assignments, reporting, and recruiting projects.
• Mentor and assist in onboarding new Recruiting Coordinators as needed.
• Participate in recruiting team meetings and contribute to continuous process improvement initiatives.

HR Coordinator

• Act as our external employees’ main point of contact for Mexico.
• To support Mexico primarily and knowledge in Colombia,Costa Rica and Peru good to have
• Process GoGlobal’s onboarding for all external employees.
• Process admissions, terminations, and resignations of employees.
• Process and support contracts and addendums.
• Update internal systems and controls.
• Administer employee benefits (transportation, health insurance, meal vouchers, and life insurance, according to each country's requirements), ensuring their correct implementation and alignment with payroll processing.
• Working closely with HR regional department to make sure, onboarding forms and documents are up to date.
• Act as the main interface between employees and the Payroll department for all expense-related matters, providing guidance on expense policy compliance and supporting the resolution of employee expense inquiries.
• Process and manage employees’ electronic timeclock hours and timesheets if applicable
• Control external employees’ vacation, sickness, and maternity, among other HR requirements.
• Establish a trustworthy relationship with external workers during the length of their contracts.
• Report and escalate external employees’ issues to other departments so a solution can be found collectively.

HR Specialist – Mexico, LATAM

• Serve as the first point of contact for HR-related inquiries from associates and leaders​
• Manage an assigned caseload through the ticketing system, ensuring timely and accurate resolution​
• Manage caseload to include but not limited to, responding to general inquiries and supporting transactional execution on processes such as preboarding, job and compensation changes, time and attendance, leave of absence, benefits, etc., ensuring that Service Level Agreements (SLAs) and service quality standards are exceeded every time
• Resolve Tier 1 cases across all channels using knowledge databases, FAQs, and standard documentation​
• Escalate unresolved or complex cases to Tier 2 and 3 as required
• Execute HR transactions in Workday as requested by People Leaders, HR partners, and associates​
• Ensure consistent application of HR policies and procedures​
• Support the creation, maintenance, and continuous improvement of knowledge articles and HR resources​
• Collaborate with internal teams to improve service delivery, efficiency, and accuracy​
• Maintain strict confidentiality and handle sensitive employee information appropriately

HR Service Partner – Junior

• Architect and lead the onboarding journey for new hires, ensuring they have the tools, access, and training needed to succeed immediately.
• Manage operations to meet local legal standards and lead security compliance processes (SOC2, data privacy audits, etc.).
• Own the annual performance review cycle, implementing frameworks that drive professional growth and transparent feedback.
• Serve as the primary point of contact for our international contractors, managing relationships to ensure high satisfaction, retention, and morale.
• Partner with Recruiting to analyze hiring needs, monitor retention metrics, and refine our overall talent strategy.
• Champion a positive, inclusive remote work environment that aligns with our global values.

HR Manager – LATAM

• Serve as a senior point of contact for complex and escalated HR inquiries across multiple channels (phone, email, chat) and locations to include USA and Canada.
• Ensure high-quality resolution of cases by applying deep knowledge of HR policies, programs, and systems.
• Monitor case trends and proactively identify opportunities for process or policy improvements.
• Lead the operationalization, documentation, and continuous improvement of MyHR processes.
• Partner with HRIS and IT teams to enhance system functionality and user experience.
• Drive automation and self-service enablement through knowledge base development.
• Collaborate with HR COEs (e.g., Total Rewards, Talent Acquisition, Employee Relations) to ensure alignment and consistency in service delivery.
• Act as a liaison between Shared Services and regional HR teams to support local compliance and cultural nuances.
• Provide guidance and support for voluntary termination processes, ensuring compliance and a smooth offboarding experience for employees.
• Partner with leadership to analyze service delivery metrics and employee feedback to identify trends and recommend actionable improvements.
• Lead onboarding and training of new team members and contribute to capability building across the team.
• Own and maintain HR knowledge articles, ensuring accuracy, relevance, and accessibility.

Senior HR Operations Specialist – Canada, U.S.

• Respond to employee inquiries via phone, email, and chat in a professional and courteous manner.
• Provide first contact information on HR policies, procedures, and programs.
• Assist employees with HR-related issues, including benefits, payroll, and leave of absence.
• Document and track inquiries and resolutions in the HR system.
• Escalate complex issues to senior HR staff or other departments as needed.
• Maintain confidentiality and handle sensitive information with discretion.
• Participate in training sessions to stay updated on HR policies and systems.
• Contribute to the continuous improvement of HR processes and services.

HR Shared Services Specialist – U.S. & Latin America

• Be the primary HR contact for the Global Business Services organization
• Lead the People and Culture agenda for IT, Finance, GBS, HR, and Product Stewardship
• Collaborate with COEs, Payroll, PPSC, Global HR Services, and HRBPs to implement global strategies locally
• Provide on-site advisory support to team members on change management, organizational design, employee relations, and workforce effectiveness
• Coordinate end-to-end talent processes (attraction, onboarding, performance, development, engagement, retention, and internal mobility)
• Analyze people metrics (e.g., attrition, absenteeism, time to fill, performance, ER/LR)
• Deliver strategic and preventive guidance on workforce planning, market practices, and organizational optimization
• Guide communication between global functional HRBPs and local functional leaders
• Design and implement local talent development and retention programs
• Promote employee engagement, diversity, and inclusion projects
• Ensure compliance with local labor legislation, internal regulations, and global HR policies

HR Business Services Site Manager, GBS

• Apoyar las operaciones de personas de principio a fin para la oficina de la Ciudad de México - desde la contratación técnica hasta la administración de recursos humanos, relaciones con empleados y gestión de oficinas - reportando directamente al Director de Recursos Humanos
• Buscar y filtrar candidatos para roles técnicos, realizando entrevistas y manteniendo comunicación con candidatos
• Ejecutar políticas y procedimientos de recursos humanos definidos por el Director de Recursos Humanos
• Gestionar procesos de onboarding y offboarding de empleados de principio a fin
• Servir como el primer punto de contacto para preguntas y preocupaciones de los empleados
• Contribuir a la mejora continua de procesos de recursos humanos y sistemas de personas

HR Generalist

• Collaborate with recruiting team and hiring managers to ensure successful selection and onboarding of top talent.
• Support benefits and leave administration, including short-term disability, workers’ compensation, FMLA and personal leave.
• Lead workplace policy and employee conduct reviews.
• Participate in job fairs, community activities and employee engagement initiatives.
• Review business reporting to identify trends and opportunities that support leadership decisions.
• Maintain functional knowledge of federal, state and local legal regulations and processes.

Human Resources Generalist

• Coordinar los procesos operativos de Recursos Humanos para México y CASA
• Asegurar aplicación consistente de políticas, procesos y estándares de servicio
• Administrar procesos de compensación y beneficios, incidencias de nómina
• Dar seguimiento a actividades de cumplimiento y auditorías

HR Operations Associate

• Provide essential day-to-day HR administrative support across the Americas region
• Maintain accurate employee records in Workday
• Deliver seamless employee experiences from onboarding through off-boarding
• Serve as a point of contact for employee queries on HR policies, Workday self-service, and payroll matters
• Contribute to Kyriba’s Workday HRIS transformation by digitizing HR processes
• Provide administrative support for the US Benefits team with invoicing and general benefits inquiries
• Coordinate immigration and mobility cases under the guidance of the HR Manager
• Participate in cross-functional HR projects and global Employee Success initiatives

Junior HR Generalist

• Research employee benefits plans and vendors to identify those that present the best value.
• Design, recommend and implement new benefits programs. Examine possible plan designs and benefits cost changes.
• Firmly negotiate with vendors and administrators to secure the best plans, options, and rates, thereby ensuring Remote's offerings remain market-leading.
• Serve as primary contact for plan vendors and third-party administrators.
• Ensure compliance with applicable government regulations.
• Act as a key player in strategic negotiations to maintain and enhance the attractiveness and competitiveness of Remote's benefits offerings.
• Analyze current benefits, evaluating the use, services, coverage, effectiveness, cost, plan experience, and competitive trends in benefits programs.
• Review short- and long-range cost estimates/projections and relevant statistical analyses regarding modifications in benefits programs and implementation of new programs.
• Forecast trends and assist with future benefits designs. Develop specific recommendations.
• Provide customer service support to internal and external customers. Develop communication tools to enhance understanding of the benefits package.
• Handle escalations of benefits plans issues.
• Identify automation and process improvement opportunities.
• Work closely and effectively with Benefits Ops, Product, Engineering, Automation, Payroll, International Operations, Legal, Sales, and Customer Success Remote teams to ensure scalability and success of new benefit programs implementation or standard renewals.
• Be able to go from "scout to scale" and actually start things up and get things done.
• Be an internal and external champion of Remote's values and Benefits team's goals.

Benefits Specialist, Solutions

• Gather the necessary documentation, prepare hiring documents, and conduct company orientation sessions for new employees.
• Accurately and promptly enter employee vacations, flextime, new hires, terminations, and salary changes into the employee database, Excel files, Fusion system, or any other system to facilitate better decision-making.
• Ensure that employee onboarding and offboarding, reimbursement processes, transfer letters, renewals, etc., related to insurance policies are processed correctly and promptly, in accordance with the policy terms and conditions.
• Prepare and send incident reports to the payroll processing provider, and verify that both these incidents and the payroll tax calculations are applied correctly and promptly, in strict compliance with current labor, tax, and social security legislation, as well as internal policies and procedures to prevent improper or extraordinary payments.
• Review, in accordance with applicable legislation, the calculation of tax and social security obligations prepared by the payroll processing provider to ensure timely and accurate payment and/or information submission, thus avoiding extraordinary payments due to discrepancies and labor disputes.
• Provide accurate and timely information to the Accounting and Treasury departments, as well as to external auditors and Corporate, to ensure compliance with the company's labor, tax, and social security obligations.
• Manage employee benefits provided on payroll: flexible benefit reimbursement, check-ups, bereavement assistance, etc.
• Review, process, and accurately and promptly track payments to Benefits and Compensation providers to ensure service delivery.
• Prepare monthly and annual reports for INEGI (National Institute of Statistics and Geography).
• Prepare employment certificates and any other documentation for employees.
• Ensure the physical file is kept up-to-date, and coordinate and supervise the provider to ensure the timely and accurate completion of the digitization process.
• Collaborate on Philanthropy, Reforestation, and employee benefit programs.

HR Analyst

• Serve as the first point of contact for employee relations case intake, triage, and initial assessment.
• Provide guidance to employees, managers and HR Business Partners on routine employee relations matters, including policy interpretation and application.
• Support early-stage performance management, including coaching conversations and pre–performance improvement plan (PIP) guidance.
• Manage routine disciplinary actions (e.g., attendance, policy adherence) in alignment with company guidelines and escalation protocols.
• Administer and track employee probation periods, ensuring timely reviews, documentation, and alignment with company processes.
• Conduct exit interviews and support offboarding activities, including documentation and trend tracking.
• Support unemployment claims and standardized severance processing in accordance with established procedures.
• Maintain accurate and timely documentation of all employee relations cases in ServiceNow.
• Produce ER reports and analytics, including case volume trends, key metrics, and actionable insights for the ER team.
• Identify patterns, trends, and emerging risks and escalate appropriately to the Employee Relations team.
• Partner with HR Business Partners, Legal, and HR Operations to ensure coordinated and effective case management.
• Maintain strict confidentiality and professionalism in all employee interactions and documentation.
• Support continuous improvement initiatives, including documentation standardization and process optimization.
• Provide support for overflow casework across regions based on business needs.
• Other duties as assigned.

Employee Relations Specialist

• Contact candidates to schedule interviews, answer candidate questions and assist new hires with onboarding documents.
• Conduct candidate pre-employment assessments and maintain accurate candidate records.
• Communicate candidate details to interview teams, including management.
• Manage HR email inbox inquiries and follow-ups as needed.
• Provide administrative support, assist projects and complete weekly recruiting summaries.

Human Resources Coordinator

• Support and execute key Human Resources processes across the employee lifecycle.
• Ensure operational excellence in talent management, employee relations, onboarding, performance processes, policy administration, and HR compliance.
• Coordinate and manage onboarding and offboarding processes.
• Serve as a point of contact for employee inquiries regarding HR policies, benefits, and workplace matters.
• Support recruitment activities, including interview coordination and candidate communications.
• Track employee training and development activities.
• Ensure compliance with labor laws, company policies, and internal procedures.
• Assist with benefits administration and employee programs.

HR Specialist

• Deliver and execute core HR processes impacting employee life cycle across Global locations by leveraging Workday HRIS platform.
• Provide specialist support in enabling Workday business process workflows.
• Manage and maintain employee data workflows on Workday HRIS
• Respond to employee inquiries related to the Hire-to-Retire process through a case management system, in close coordination with Regional HR Teams
• Provide advisory support to end users and key stakeholders on HR services, platforms, and tools, enabling them with appropriate resources
• Actively align and contribute towards ongoing Digital Transformation, Process enablement and automation efforts across HR Digital Teams
• Conduct regular audits to ensure accuracy, completeness, and consistency of employee data within the HRIS
• Analyze HRIS data trends to identify opportunities for process improvement and increased efficiency in managing business process workflows.

Global HR Services Specialist

• You’ll oversee and deliver a seamless onboarding and orientation experience for new employees.
• You’ll ensure new hire documentation is completed accurately and within required timelines.
• You’ll partner with Mobility and hiring managers to support new hires requiring sponsorship.
• You’ll maintain accurate, confidential employee records within HR systems with strong attention to detail.
• You’ll coordinate with IT and hiring managers to ensure employees receive equipment, system access, and tools before their start date.
• You’ll manage laptop provisioning and deployment, including device imaging and setup for LATAM employees.
• You’ll coordinate primary and secondary laptop assignments to support both client and internal access needs.
• You’ll partner with IT and client stakeholders to troubleshoot onboarding technology issues and enable day-one productivity.
• You’ll track and maintain records for equipment assignments, access requests, and onboarding technology requirements.
• You’ll partner with managers and employees to strengthen relationships, build morale, and improve productivity.
• You’ll lead conflict resolution efforts and support performance improvement and corrective action plans.
• You’ll coach managers through employee performance discussions and engagement strategies.
• You’ll support performance management processes, including communication, training, completion tracking, and development planning.
• You’ll investigate and document employee relations matters with accuracy and professionalism.
• You’ll promote a positive, inclusive, and respectful workplace culture.
• You’ll serve as the primary HR contact for the LATAM Data Center workforce, building strong relationships with employees and leadership.
• You’ll partner with HR teams to ensure compliance with local, state, and federal employment laws and policies.
• You’ll manage and support HR projects across onboarding, performance management, talent development, and engagement initiatives.
• You’ll provide coaching and guidance on HR policies, procedures, and best practices.
• You’ll collaborate with Talent Acquisition to enhance hiring strategies and streamline recruitment processes.
• You’ll coordinate settlement payments with Mobility, HR, and Payroll teams.
• You’ll ensure salary alignment with Professional Employer Organization (PEO) invoices.
• You’ll support purchase requests and coordinate safety equipment and operational needs with leadership approval.
• You’ll support corporate training and development initiatives.
• You’ll ensure completion and compliance with required Ethics & Compliance training.
• You’ll train new managers on HR policies and best practices.
• You’ll advocate for organizational change and support teams through change initiatives partner with operations to design and manage employee recognition programs and events.
• You’ll help foster a highly engaged, positive work environment through ongoing employee engagement efforts.

Human Resources jobs in Mexico

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