HR Business Services Site Manager, GBS

PPG

HR Business Services Site Manager for Global Business Services supporting 600 employees in a multinational environment. Leading HR initiatives and ensuring compliance with local labor laws.

Posted 7/8/2026full-timeQueretaro • 🇲🇽 MexicoMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Be the primary HR contact for the Global Business Services organization
Lead the People and Culture agenda for IT, Finance, GBS, HR, and Product Stewardship
Collaborate with COEs, Payroll, PPSC, Global HR Services, and HRBPs to implement global strategies locally
Provide on-site advisory support to team members on change management, organizational design, employee relations, and workforce effectiveness
Coordinate end-to-end talent processes (attraction, onboarding, performance, development, engagement, retention, and internal mobility)
Analyze people metrics (e.g., attrition, absenteeism, time to fill, performance, ER/LR)
Deliver strategic and preventive guidance on workforce planning, market practices, and organizational optimization
Guide communication between global functional HRBPs and local functional leaders
Design and implement local talent development and retention programs
Promote employee engagement, diversity, and inclusion projects
Ensure compliance with local labor legislation, internal regulations, and global HR policies

Requirements

What you’ll need

Bachelor's or Engineering degree required
5+ years of HR experience, including 3+ years in coordination or leadership roles
Experience in GBS, multinational, and matrixed environments
Background in HR operations and service delivery (talent acquisition, compensation, payroll, ER, and performance)
Advanced English proficiency
Working knowledge of Mexican Federal Labor Law (LFT) in corporate settings
People leadership, process improvement, risk management in a GBS environment

Benefits

Comp & perks

Benefits like pension plan, health medical and life insurance
Salary will be reviewed in the interview meeting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Talent DevelopmentPerformance ManagementWorkforce PlanningEmployee RelationsOrganizational DesignData AnalysisProcess ImprovementRetention StrategiesOnboardingEngagement

Soft Skills

CollaborationCommunicationAdvisory SupportDiversity PromotionEmployee Engagement