Executive Assistant

• Provide high-level support to our CEO and C-suite team
• Ensure seamless coordination of schedules, meetings, and communications
• Play a pivotal role in maintaining executive focus and organizational flow
• Manage sensitive information and facilitate key events and initiatives
• Keep the CEO apprised of time-sensitive and priority issues
• Complete a variety of special projects, including preparing presentations, reports, and agenda materials
• Respond to and help prioritize meeting invitations, phone calls, messages, and other information flowing to the executive(s)
• Prepare, reconcile, and submit expense reports for C-suite members
• Draft, review, and send communications on behalf of the CEO and other C-suite members

• Support the CEO with complex calendar management and strategic time protection
• Eliminate time leakage through efficient meeting management and priority setting
• Be the communication liaison for customers and stakeholders reaching the CEO
• Plan travel logistics for domestic and international trips
• Coordinate offsites and customer visits

• Manage the Chief Commercial Officer’s and Chief People Officer’s respective calendars, meetings and schedules, proactively resolving scheduling conflicts as they arise and prioritizing issues to ensure effective time management.
• Partner closely with the Commercial Leadership Team to stay connected to key priorities, track decisions and action items, coordinate follow-through across stakeholders, and help drive execution of critical initiatives.
• Research, coordinate and secure domestic and international travel arrangements while managing receipts for reimbursement.
• Serve as a member of the Administrative team, actively participating in and contributing to team meetings by suggesting agenda topics, leading or engaging in discussion topics, and collaborating with peers for coverage.
• Demonstrate sound decision-making to efficiently manage calendar activities in a manner that maximizes executives’ time, anticipates their needs and allows sufficient time for proper meeting preparation and debrief.
• Assist with new hire onboarding and team expansion that will include Boston based employees, in addition to field/remote employees.
• Act as a trusted advisor with a high degree of tact, diplomacy, judgment, and discretion at all employee levels, while handling sensitive information with confidentiality and the utmost integrity.
• Execute end-to-end logistics for functional onsite and offsite meetings.
• Coordinate the execution, tracking, and electronic filing of confidentiality agreements, ensuring compliance requirements are met for external stakeholders and meeting attendees.
• Assist with special projects, perform required research and maintain records, as required.

• Manage CRM systems (including data entry, updating records, and maintaining databases).
• Handle transaction coordination tasks, including preparing and organizing real estate documents.
• Conduct market research and analysis to assist in property valuations.
• Assist with real estate marketing, including managing social media accounts, creating posts, and running campaigns.
• Manage and update property listings on real estate platforms (e.g., Zillow, Realtor.com).
• Coordinate communication between buyers, sellers, agents, and other parties involved in transactions.
• Schedule appointments, showings, and meetings for real estate agents.
• Perform basic bookkeeping tasks related to real estate transactions.
• Support with 3D tours and property presentation on various platforms.

Real Estate Virtual Assistant

• Provide administrative support, including directing incoming calls and visitors, scheduling meetings and conference calls
• Proactively managing emails and calendars, arranging travel, managing and prioritizing phone messages and correspondence, and processing expenses
• Provide leverage for executives by following up where appropriate on calls, emails, etc
• Manage logistics for internal and external meetings
• Follow up on contacts made by executives and support the cultivation of ongoing relationships
• Support executives in preparing for presentations, speeches, press events, and general meetings
• Demonstrate independent judgement and move activities/efforts forward on your own when possible

• Schedule management across multiple C-suite executives, balancing strategic priorities and competing time-sensitive demands
• Inbox ownership: draft responses, maintain follow-ups, proactively flag urgent communications
• Meeting coordination: agendas, pre-reads, follow-ups, and execution
• Executive travel and personal logistics
• Confidentiality and professional judgment across all executive interactions
• End-to-end conference logistics: registration, hotel blocks, travel, swag, booth and sponsorship coordination
• Conference schedule management: pre-booked meetings, dinners, and networking
• External-facing client entertainment and partner events during conferences
• Internal company events: All Hands, offsites, holiday parties, and culture events (in-person and virtual)
• Vendor sourcing, contract negotiation, and budget ownership and reconciliation
• Proactive identification and resolution of administrative bottlenecks
• Liaison between C-suite and Finance, Sales, Account Management, and the Executive Team
• Vendor relationship management across venues, caterers, hotels, and AV

Senior Executive Assistant

• Own the co-founders' calendars, resolving conflicts and protecting focus time without sending decisions back up.
• Coordinate complex scheduling across the leadership team and external parties, always holding a week-plus view.
• Manage silent holds, reprioritize on the fly, and keep both calendars accurate and current.
• Partner with recruiting to schedule candidate interviews quickly and cleanly.
• Run day-to-day office operations on your in-office days: lunches, supplies, packages, and marketing materials.
• Own vendor coordination and keep the office stocked so the team never has to think about it.
• Support on-site logistics for meetings and visitors.
• Own follow-through on what the co-founders hand off so nothing slips.
• Prep materials, manage travel and expenses, and run ad hoc projects end to end.
• Grow into broader support across the leadership team as the role expands.

• Provide high-level, proactive support to the VP of Client Success
• Manage complex calendaring and meeting logistics
• Oversee comprehensive travel arrangements
• Develop executive presentations and reports
• Conduct weekly and month-end Salesforce audits

Executive Assistant – Client Success

• Complete a broad variety of administrative tasks, including managing an active calendar, completing expense reports, composing correspondence, arranging travel plans, and coordinating office events.
• Proactively manage and coordinate the Executive's schedule and priorities to ensure efficient use of their time and energy.
• Coordinate various meetings and support the Executive's participation in industry events, conferences, and speaking engagements.
• Implement meeting best practices, assist with preparing materials and setting agendas, and confidently drive narratives for executive meetings.
• Collaborate effectively with employees from other teams within Salesforce and senior executives inside and outside the company.
• Book travel within Salesforce’s policy, considering travel visas, costs, and proper documentation.
• Manage multiple tasks and priorities in a fast-paced leadership environment, and consistently meet required timeframes.

Principal Executive Assistant

• Manage highly complex calendars across multiple time zones and competing priorities.
• Coordinate domestic and international travel, including detailed itineraries, visas, accommodations, and last-minute changes.
• Prepare executives for meetings by assembling agendas, briefing materials, presentations, and supporting documentation.
• Act as a strategic gatekeeper and thought partner, helping prioritize opportunities, meetings, and requests.
• Track action items and ensure follow-through across executive meetings and company initiatives.
• Coordinate leadership team meetings, board meetings, investor meetings, and executive offsites.
• Draft, edit, and manage executive communications and correspondence.
• Partner closely with executives to maximize efficiency, productivity, and effectiveness.
• Handle confidential and highly sensitive information with exceptional judgment and discretion.
• Serve as a key liaison between executives and internal and external stakeholders.
• Coordinate with Finance, Legal, Recruiting, Operations, and People teams on executive priorities.
• Manage logistics for investors, board members, customers, partners, and candidates.
• Support strategic initiatives and special projects as assigned by leadership.
• Help create structure and operational excellence in a fast-moving, high-growth environment.
• Coordinate office logistics and workplace vendors as needed.
• Support planning and execution of company events, leadership offsites, and team gatherings.
• Assist with visitor, candidate, and investor hospitality.
• Help ensure office spaces are organized, professional, and operating smoothly.
• Support onboarding logistics and workplace coordination in partnership with People Operations and IT.

• Optimizes productivity and effectiveness of assigned senior executive(s)
• Manages time and commitments, executes delegated authorities
• Filters distractions and prioritizes work
• Keeps projects on track, ensuring staff deliverables are met
• Coordinates complex travel itineraries
• Serves as liaison to senior staff
• Provides advice and direction for senior executive’s projects
• Works across business units for effective collaboration

• Coordinate complex calendars, prioritize meetings, and proactively resolve scheduling conflicts
• Draft, review, and manage internal and external communications on behalf of the CEO and other executive team members
• Prepare agendas, take notes, and track action items for executive meetings and leadership off-sites
• Plan and manage travel itineraries, accommodations, and expense reporting
• Assist with special projects, research, and cross-functional initiatives as needed
• Handle sensitive information with discretion and professionalism
• Identify and implement systems and processes to improve executive productivity

• Provide direct support to the Chief Executive Officer, President and Chairman of the Board, including complex calendar management and prioritization.
• Serve as a central coordination point for the CEO’s office, ensuring timely communication, preparation, and follow-up for internal and external engagements.
• Handle highly confidential and sensitive information with the utmost discretion and integrity.
• Anticipate needs, identify potential conflicts or gaps, and proactively resolve issues to keep the CEO’s office operating efficiently.
• Prepare briefing materials, agendas, presentations, and background information to support the CEO’s meetings, decisions, and stakeholder interactions.
• Coordinate logistics for board meetings, executive leadership meetings, strategic planning sessions, offsites, and external events as assigned.
• Draft, review, and manage correspondence, communications, and other materials on behalf of the CEO with accuracy, professionalism, and sound judgment.
• Manage travel, ensuring seamless logistics and detailed itineraries.
• Provide direct support for expense management including accurate capture of billable expenses and compliance with firm policies.
• Prepare meeting materials, agendas, and follow-up documentation.
• Build and maintain effective working relationships with key executive assistants at member hospitals and supplier organizations to support executive-level collaboration and meeting execution.

• Setting the Stage for Day-One Sales: You will meticulously execute overnight back-office POS-side work in Dutchie for all products received by the brick-and-mortar team during the day.
• Perfecting the Digital Menu: You will build detailed new catalog entries and verify naming conventions, brand categories, pricing, descriptions, and lab test results.
• Guarding Data Compliance: You will handle over 25,000 yearly entries with supreme, sustained accuracy—identifying menu discrepancies, pricing errors, or missing images before they can impact operations.
• Empowering Leadership Decisions: You will systematically generate nightly "sell-first" lists for aging inventory and craft comprehensive end-of-shift reports.

Virtual Assistant – Inventory Support Operations

• Manage the President’s inbox by triaging messages, drafting responses, routing requests, and escalating only those requiring executive judgment.
• Maintain high standards of written communication, including clarity, tone, grammar, and professionalism.
• Proactively manage calendar scheduling, resolve conflicts, and protect time for deep, strategic work.
• Develop templates and repeatable responses for common communication needs.
• Assist with operating and managing the President’s Commitment Tracking System (CTS) using Microsoft To Do.
• Prepare routine documents for review and signature.
• Leverage Microsoft 365 tools (Outlook, Teams, SharePoint, OneDrive, Word, Excel, PowerPoint) to improve consistency and efficiency.
• Identify recurring inefficiencies, time leaks, and process breakdowns. Recommend and implement system improvements, templates, checklists, and workflows.

Executive Assistant – President

• Define, own, and evolve the AI product roadmap for healthcare claims solutions—spanning claims adjudication automation, claims adjustment, payment integrity, COB/subrogation, provider issue resolution, and FWA detection.
• Translate complex claims operational challenges into AI-first product strategies with clear business cases, ROI frameworks, and measurable KPIs (e.g., auto-adjudication rate, denial accuracy, overpayment recovery yield).
• Drive solutions from ideation → POC → MVP → production scale, using agile execution and business-centric prioritization.
• Maintain a competitive landscape matrix and continuously benchmark against market players (Optum/Change Healthcare, Cotiviti, Cognizant TriZetto, HealthEdge, Conduent, etc.) to inform differentiation strategy.
• Partner with sales, finance, and leadership to determine pricing, packaging, and go-to-market approach (managed services, SaaS, outcome-based/gainshare models).
• Drive the transition from traditional rules-engine claims processing to AI-augmented adjudication—automating claim edits, benefit configuration interpretation, provider contract parsing, and payment rule application.
• Apply deep knowledge of end-to-end claims operations—claim intake, edits, adjudication, pricing, payment, adjustment, appeals, grievances, provider disputes, and overpayment recovery—to identify high-impact AI use cases.
• Embed AI solutions into core claims platforms and systems (QNXT, Facets, Amisys, HealthRules Payer, CSC/DXC, etc.) through platform-agnostic integration and API-first design.

Senior Assistant Vice President – Healthcare Claims AI, Technical Product Leader

• Responsible for supporting company executives through a combination of project management, writing and editing, research, and administrative tasks.
• Manages special projects for the Senior Vice President or President
• Manages calendars, meeting schedules and travel
• Anticipates needs based on scheduled obligations
• Prioritizes emails, phone calls and messages
• Acts as a direct point of contact on behalf of their senior leader
• Meets and manages internal and external deadlines
• Coordinates research, planning, development and evaluation of new programs and other business development
• Prepares policy briefings, talking points, presentations and proposals for internal and external meetings
• Schedules, prepares materials and notes, and ensures follow-up for various Board, leadership and staff meetings
• Drafts and edits various documents including internal/external correspondence
• Assists in the development and implementation of business/growth strategies and marketing plans for clinical products and services, payers and the medical staff
• Monitors, analyzes and reports on healthcare industry trends
• Prepares findings of market survey results for system leadership
• Researches and prepares briefing materials for key meetings and presentations
• Records and composes minutes for board meetings

• Assist in management of senior management calendars and activities.
• Provide assistance in development of agendas, presentation materials, meeting deliverables and follow-up items.
• Assist in response of internal/external inquiries under the direction of senior management.
• Participate in activities, internal or external, to complete assigned projects in cooperation with senior management.
• Maintain and update office supplies, compile data for routine reports, and coordinate travel arrangements.

Executive Assistant – Marketing

• Provide executive-level administrative and operational support to the Associate Dean for Research, Associate Dean for Academic and Student Affairs, Associate Dean for Undergraduate Studies, and Chair of the Division of Epidemiology
• Coordinate and manage calendars, meetings, and priorities for assigned college leaders.
• Prepare agendas, briefing materials, presentations, and meeting documentation.
• Coordinate domestic and international travel arrangements and related reimbursements.
• Draft, edit, and distribute correspondence, reports, and communications on behalf of assigned leaders.
• Serve as a liaison between leadership, faculty, staff, students, university offices, and external stakeholders.
• Provide administrative support for meetings, committees, workgroups, and other leadership activities.
• Support special projects and college initiatives by coordinating timelines, communications, and administrative processes.
• Coordinate logistics for college events, leadership meetings, retreats, and recognition activities, including vendor and facility arrangements.

• Provide high-level administrative support to sales leader (calendar management, meetings, travel)
• Act as a strategic partner, supporting planning, key initiatives, and follow-ups
• Serve as liaison between executives and internal/external stakeholders
• Prepare presentations, reports, and materials for executive and board meetings
• Manage confidential information with discretion and professionalism
• Lead and track special projects, ensuring timelines and deliverables are met
• Facilitate cross-functional collaboration and alignment on company priorities
• Provide operational insight and support for executive initiatives

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