Director

• Monitor surplus portfolios globally
• Support the development of surplus investment strategies
• Assist in monitoring FVOCI, liquidity positions, and tactical surplus trading initiatives
• Support investment strategy and optimization reviews across Sun Life’s business groups
• Contribute analysis for portfolio construction trade-offs
• Partner with the bond desk to develop TAA views
• Prepare high-quality analytics and reporting for senior management
• Support annual business planning and forecasting processes
• Partner with internal teams to deliver cross-enterprise projects

Associate Director, Portfolio Strategy & Analytics

• Define and lead the Digital Customer Leadership (DCL) strategy, aligning to enterprise priorities, growth ambitions, and customer experience objectives
• Translate strategy into execution by developing an integrated digital customer roadmap with clearly defined success metrics, value drivers, and measurable outcomes
• Lead executive storytelling and decision support, translating strategy, performance, and insights into clear, compelling narratives for senior leadership
• Drive enterprise performance management by monitoring KPIs, identifying risks and opportunities, and enabling continuous improvement in digital and customer outcomes
• Leverage analytics and insights to set direction, priorities, and operating model for sustained impact, with a deep understanding of opportunity sizing, target-setting forecasting, and performance modeling
• Conduct external and internal benchmarking to identify performance gaps and differentiate customer experience and digital capabilities
• Partner cross-functionally (Technology, Data, Marketing, Product, Operations, Segments) to embed strategy, measurement, and insights into business execution

Director, Digital Customer Leadership Strategy – Insights

• Contribute to ETF product strategy in alignment with firm-wide and global product priorities
• Develop a deep understanding of Manulife’s ETF platforms
• Identify market opportunities and product gaps through competitive, client, and industry analysis
• Lead the development of new ETF products, including product design, structure, pricing, regulatory considerations, and go-to-market strategy
• Build comprehensive business cases assessing investor demand, competitive positioning, financial impact, risks, and operational considerations
• Execute ETF launches in partnership with internal stakeholders and external market participants
• Manage the ongoing evolution of the ETF lineup
• Contribute to broader global product strategy discussions with an ETF-focused lens
• Act as a senior ETF subject-matter expert across the organization
• Foster a culture of innovation, collaboration, and accountability within the product development team

Director – ETF Product Development

• Supports relationship management and business development activities for a portfolio of large, complex agricultural clients across Ontario
• Works closely with Senior Directors and internal partners to deliver customized financing solutions
• Manages strategic client relationships with sophisticated agricultural producers and agribusiness clients
• Supports new business origination efforts and assists in executing complex credit structures
• Oversees portfolio management activities, identifies growth opportunities, and contributes to the delivery of the Bank’s full suite of financial solutions
• Partners closely with credit, adjudication, and product teams to support underwriting, transaction execution, and ongoing portfolio monitoring
• Analyzes credit information to support lending decisions and processes
• Makes credit decisions and recommendations in compliance with bank policies and procedures
• Negotiates loan structures and terms that align client requirements with bank risk appetite
• Assesses client repayment capacity using financial models and analytical tools
• Monitors portfolio to identify deteriorating credit conditions and compliance
• Evaluates portfolio performance and recommends capital allocation strategies
• Leads proposal development and delivers presentations

Associate Director, National Accounts – Agriculture

• Lead the execution of the company's most important cross-functional initiatives and strategic priorities.
• Define initiative scope, objectives, success metrics, milestones, governance structures, and decision frameworks.
• Partner with executive sponsors and functional leaders to establish clear ownership and accountability across strategic initiatives.
• Drive execution across distributed teams while maintaining alignment, transparency, and momentum.
• Monitor initiative performance, identify risks and dependencies, and proactively drive issue resolution.
• Facilitate cross-functional decision-making and ensure alignment on priorities, timelines, and expected outcomes.
• Provide concise, decision-oriented updates to executive leadership on initiative status, risks, and business impact.
• Ensure strategic initiatives deliver measurable financial, operational, and customer outcomes.
• Drive strategic and operational initiatives that improve business performance and create enterprise value.
• Lead execution of strategic programs across Product, Technology, Sales, Marketing, Customer Success, Operations, and Finance.
• Develop business cases, financial models, implementation plans, and success metrics for strategic initiatives.
• Establish KPI frameworks and reporting mechanisms that connect initiative progress to business results.
• Translate strategic priorities into executable roadmaps with clear ownership and measurable outcomes.
• Identify opportunities to improve organizational planning, prioritization, and execution processes.
• Manage Integration Management Office (IMO) activities for acquisitions, including Day 1 planning and synergy realization.

Director, Strategic Programs

• Lead all project team members ensuring work progresses with safety, quality, schedule, cost, and contractual requirements
• Assemble a project team through recruiting, interviewing and/or selecting staff
• Responsible for all contract management including scope & change control, requirements management, subcontractor and supplier management
• Develop project scope and deliverable definition in compliance with the governing contract documents
• Accountable for all aspects of nuclear and industrial safety
• Apply appropriate key performance indicators to monitor project health and establish reporting protocols
• Responsible for rigorous risk analysis and project controls methodology
• Form and maintain relationships with clients and project stakeholders
• Prepare and manage budgets and provide regular formal reporting

Project Director – Balance of Plant

• Lead and manage the end-to-end process of planning, developing, and delivering initiatives across all Canada Retail locations
• Contribute to CRE portfolio strategy by participating in idea creation and alternatives analysis
• Manage relationships with key business unit leads and ensure stakeholder engagement throughout the initiative lifecycle
• Assist with high-level execution of Canada Retail CRE portfolio strategy
• Strive to maximize space utilization and flexibility, minimize costs, support brand awareness, contribute to innovative solutions and superior client service and experience
• Provide real estate expertise, strategy, and direction on all major property initiatives in Canada Retail
• Ensure design standards are incorporated into construction projects
• Develop and maintain frameworks and structure to effectively negotiate and manage the key property relationships
• Continually assess locations needs and business strategy with key stakeholders and business heads
• Support businesses in securing or renewing leases and property agreements leveraging the Transaction COE
• Work with Transaction COE to facilitate the execution of lease agreements
• Accountable for the delivery of major/strategic RBC CRE program initiatives in Canada Retail
• Identify and negotiate with key stakeholders (suppliers, internal resources, and clients) to achieve program objectives
• Ensure the delivery of expected client service levels within the prescribed budget and develop proactive working relationships with internal business partners and vendors
• Establish and monitor quantitative standards of performance, and provide timely project, program executive summaries, as well as appropriate internal management reporting, metrics, and key information
• Ensure employees and service providers understand RBC vision and CRE portfolio objectives, as well as support and reinforce targeted behaviours that contribute to RBC success
• Oversee highly matrixed team of internal RBC stakeholders and functional partners as well as global and regional service partners to deliver integrated programs

Director, Integrated Program Delivery, Canada Retail

• Support the development and execution of strategic roadmaps (key insights maturity, transformation initiatives, or service optimization)
• Contribute to business cases and help assess how initiatives align with enterprise priorities
• Work with teams to consolidate fragmented efforts into unified approaches
• Translate strategy into prioritized, achievable milestones with clear success metrics
• Create executive-ready decks, reports, and narratives that articulate strategy, progress, and value proposition
• Develop compelling visualizations and strategic insights to support senior leadership decision-making
• Prepare leadership for critical meetings and decision-making forums
• Communicate complex initiatives with clarity and confidence to senior leadership and key stakeholders
• Build and maintain strategic relationships with key stakeholders across the enterprise
• Serve as a point of contact for questions and coordination needs related to assigned initiatives
• Facilitate workshops and working sessions to align stakeholders on priorities, standards, and objectives
• Manage competing demands through transparent decision-making frameworks
• Support the execution of transformation programs and initiatives
• Work with cross-functional teams to implement solutions and support service improvements
• Track progress and maintain visibility of key initiatives
• Help document processes and maintain records of program status and outcomes

Associate Director, Business Optimization, Strategy

• Provide governance oversight and strategic guidance
• Attend regular Board and committee meetings
• Support fiduciary and governance responsibilities
• Act as an ambassador for Coast Mental Health in the community
• Participate in Board discussions and decision-making

Board of Directors

• Leads Local Study Team(s) (LSTs) at country level to deliver committed components of clinical studies according to agreed resources, budget and timelines.
• Coordinates the site selection process by identifying potential sites/investigators.
• Plans and coordinates applicable to local drug activities.
• Reviews monitoring visit reports and pro-actively advises the monitor(s) on study related matters.
• Proactively identifies risks and facilitates resolution of complex study problems and issues.
• Reports study progress/update to the Global Study Associate Director/ Global Study Team.

Local Study Associate Director

• Leads Local Study Team(s) at country level to deliver components of clinical studies
• Ensures study commitments within the country and timely data delivery
• Coordinates site selection process and conducts Site Qualification Visits
• Manages monitoring activities from site activation to study closure
• Organizes Local Study Team meetings and communicates with stakeholders

Local Study Associate Director – FSP

• The Solutions Director (or Director, Client Advisory as we call it) will hire and allocate resources, perform employee reviews and evaluations, participate in strategic deals, and back up team members as needed to grow regional business.
• Communicate sales plans to employees within your regions.
• Identify needed resources for supporting sales strategy and develop a proposed budget for Senior Management review.
• Keep senior management informed of key issues and changes which may impact expected business results.
• Select, develop, and evaluate personnel to ensure departmental and regional goals are met.
• Provide guidance on strategic, program, and project initiatives.
• Meet quarterly and annual quota objectives working in partnership with the Sales organization.
• Utilize sales process to develop account plans in partnership with the Sales organization.
• Manage and prioritize sales opportunities.

Director, Client Advisory

• Work with the AVP, Member Journey Owner to set an ambitious and clear vision/strategy that can be aligned with senior leaders, while also being articulated to the squads that will deliver the work
• Be accountable for creating and aligning on digital sales outcomes, along with other key objectives, that are measured and reported back to your leadership group on an ongoing basis
• Prioritize work for the squads responsible for delivery to ensure they are focusing on features that are the most critical to meeting OKRs set by leadership and yourself
• Maintain key partnerships with marketing, operations, product, and our sales team to support prioritization and alignment on key features & experiences
• Leverage surveys, competitive intelligence, and customer data on an ongoing basis to ensure we are continuing to focus on the most important features
• Look for opportunities to collaborate broadly across the organization to ensure scalability of key innovations & solutions (i.e. Financial Planning, Operations, etc…)
• Manage and provide guidance to a group of Product Owners to support them in delivering on their objectives. Remove roadblocks as required.
• Assist our Business Development partners in presenting on key solutions that will support Employers in administering their retirement plan.
• Own the end-to-end journey of a solution to ensure that the holistic impact to our internal and external partners is considered
• Work closely with business leaders to establish each product’s business value to support messaging, communication, and customer outreach as necessary.

Director – Member Journey Owner, Group Retirement Services

• Develop and execute enforcement strategies aligned with organizational goals
• Establish performance metrics, KPIs, and operational SOPs
• Foster a culture of professionalism, integrity, and regulatory compliance
• Develop and execute enforcement strategies that drive measurable performance outcomes, including improved compliance rates, optimized patrol productivity, revenue protection and growth
• Oversee parking enforcement activities across multiple operating brands and regions
• Ensure consistent application of parking rules, bylaws, and regulations
• Respond to escalated enforcement issues and complex cases
• Ensure compliance with local laws, municipal codes, and regulatory obligations
• Develop and update enforcement policies and standard operating procedures
• Liaise with municipalities, law enforcement, and regulatory bodies
• Support audits, reporting, and legal proceedings related to violations
• Implement and manage enforcement technologies (e.g., LPR systems, handheld devices, citation software)
• Analyze data to improve enforcement effectiveness and operational efficiency
• Partner with IT and vendors to enhance systems and reporting tools
• Support revenue protection initiatives and minimize leakage
• Monitor citation issuance trends and reporting accuracy
• Assist with budgeting, forecasting, and cost control for enforcement operations
• Address customer complaints and disputes related to enforcement actions
• Maintain strong relationships with internal and external stakeholders
• Promote fair and transparent enforcement practices

Director of Enforcement

• Guide all aspects of day-to-day warehouse operations encompassing inbound, outbound and supporting departments.
• Cultivate and empower a dedicated team of 300+ warehouse employees, ensuring unparalleled customer service and same-day shipping.
• Uphold exceptional levels of accuracy, safety and performance in the daily functions of a well-structured, high-performing warehouse environment.

Senior Distribution Director

• Provides a superior level of customer service and portfolio management in lending services for clients
• Applies lending expertise to a lending and deposit portfolio
• Manages the preparation of new lending proposals or presentations to clients
• Ensures new business meets policy and procedures requirements
• Provides advice and support for unique and complex credit transactions
• Identifies cross-selling opportunities to increase client penetration
• Negotiates directly with clients on new and existing opportunities
• Works directly with clients in the event of deteriorating credit situations
• Monitors and tracks performance, and addresses any issues
• Leads change management programs of varying scope

Director, UHNW Lending

• Lead continuous improvement efforts to enhance service delivery and eliminate inefficiencies
• Use data and performance insights to identify call trends, service gaps, and improvement opportunities
• Apply strong problem-solving, decision-making, and conflict resolution skills in a fast-paced, high-volume environment
• Foster a highly engaged team culture through recognition, collaboration, open communication, and a positive work environment
• Partner with business leaders and Workforce Management to ensure effective staffing, forecasting, and contingency planning
• Collaborate with global partners to maintain consistent service performance across all contact centre locations
• Oversee scheduling, volume management, and service levels to ensure excellent and professional customer experience
• Lead strategic initiatives and manage multi-location performance

Director, Retirement Contact Centre

• Lead institutional sales efforts with a primary focus on BMO GAM’s ETF platform.
• Drive incremental growth across alternatives and active strategies.
• Identify, develop, and convert new institutional relationships through proactive prospecting.
• Build and maintain long-term, trusted relationships with institutional clients.

Director, Institutional ETF & Solutions Distribution

• Provide strategic, spiritual, and operational leadership for World Renew’s work across the East and Southern Africa region.
• Shape and advance the regional vision and strategy in alignment with World Renew’s global strategic plan.
• Lead Country Directors and regional staff in regional strategy development and implementation.
• Represent World Renew with donors, churches, civil society organizations, and other stakeholders.
• Foster a Christ-centered, inclusive, and high-performing regional team culture.

Regional Director – East & Southern Africa

• Maintain an in-depth, up-to-date knowledge of the Québec real estate market
• Develop and maintain a strong network within the brokerage community to position Broccolini as a buyer and preferred partner
• Serve as the primary point of contact for brokers and ensure proactive, consistent communications to maintain a strong flow of opportunities
• Conduct regular follow-ups with brokers on all active files
• Attend industry events and maintain an active, visible presence in the market
• Build a reputation as a credible, decisive, relationship-focused player
• Organize broker dinners, presentation roadshows and other relationship-development activities to strengthen Broccolini's market presence
• Quickly and rigorously identify and assess new opportunities to determine which warrant deeper analysis
• Perform preliminary financial analyses and feasibility assessments before handing files to the development team
• Apply sound market judgment to evaluate land and property opportunities against Broccolini’s investment criteria
• Maintain a structured pipeline and protect the development team’s capacity by prioritizing only quality opportunities
• Identify, financially analyze and execute real estate and land investment opportunities
• Dispose of assets that have reached their full potential for Broccolini
• Have a detailed understanding of the financial, construction and municipal parameters required for project success
• Negotiate letters of intent (LOIs) and purchase and sale agreements (PSAs) in collaboration with legal and finance teams
• Manage due diligence processes and coordinate internal and external stakeholders
• Track and report transaction performance indicators, including vacancy rates and lease expirations
• Lead the end-to-end renewal and relocation process for large-scale spaces, from marketing through execution
• Act as the primary liaison with institutional partners for major renewals and vacancies, including participation in monthly calls with partners
• Promote alignment among internal stakeholders to ensure optimal outcomes
• Provide market data, asking rents and leasing activity required for accounting reports and partners on a monthly, quarterly and annual basis (depending on the portfolio)
• Work closely with the property management team
• Coordinate with the marketing team on email campaigns, broker communications and brand positioning initiatives within the brokerage community
• Support and advise senior management on strategic real estate issues
• Develop a long-term strategic plan for the Montreal market to support sustainable growth
• Proactively contribute to the real estate investment committee and other relevant leadership forums

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