Account Manager

• Train/support all assigned lenders.
• Provide daily support to assigned existing lenders.
• Respond promptly and professionally to lender inquiries
• Resolve service problems by clarifying the customer's complaint, determining the cause, and offering solutions.
• Client relationship management.
• Manage all details associated with a new lender at go live.
• Follow up with customers to ensure resolution and satisfaction.
• Collaborate with other departments to ensure customer needs are met.
• Escalate complex issues to appropriate internal teams when necessary.

Client Relationship Manager

• Manage a large, complex wholesale customer portfolio independently, balancing diverse go-to-market strategies with strong prioritization and planning.
• Develop and lead customer plans that maximize distribution, shelf placement, merchandising, and promotion for Bumble Bee items.
• Maintain a strong in-market presence through regular customer meetings, broker leadership, and store visits.
• Lead forecasting excellence by managing volume planning, promotional planning, post-promotion analysis, and customer insights to support accurate inventory deployment across the supply chain and within applicable trade systems.
• Partner cross-functionally with order processing, deductions management, category management, supply chain, and marketing to deliver strong customer outcomes.
• Manage deductions for assigned customers proactively and drive timely resolution.
• Build best-in-class knowledge of the shelf-stable seafood and meat categories through continuous learning.
• Maintain the highest ethical and professional standards in all internal and external business interactions, including effective time management, communication, and meeting preparation.

National Account Manager – Wholesale

• Draft press releases, media advisories, and statements that reflect the university's strategic priorities and mission.
• Pitch story ideas to local, regional, and trade media.
• Manage media lists, track beat reporters and keywords, and cultivate press relationships.
• Respond to routine media inquiries and coordinate interviews and media requests.
• Identify storytelling opportunities and develop written content including features, profiles, and news stories that elevate the university's reputation.
• Support crisis communications by drafting holding statements, FAQs, and updates; monitor coverage and sentiment.
• Track and compile daily media coverage; prepare reports and briefings for leadership.
• Conduct research to support messaging, media outreach, and reputation insights.
• Partner with internal teams to ensure alignment on messaging and timing of external communications.

Public Relations Manager

• Lead retention and expansion efforts while meeting or exceeding quota attainment
• Develop strategic account growth plans, including annual plans for cross-functional initiatives, new use cases, and stakeholder engagement
• Serve as a strategic advisor to C-level and VP-level executives to identify opportunities that align with Medbridge’s evolving solution suite
• Lead consultative engagements to uncover client business challenges, build consensus, and influence enterprise-wide decisions
• Deeply understand client ecosystems and key success metrics
• Partner with internal teams (Product, Strategy, Clinical) to shape and deliver impactful customer outcomes
• Lead internal strategic account reviews and communicate client voice to inform product development and go-to-market initiatives
• Coordinate across Medbridge stakeholders to align resources, ensure exceptional delivery, and support long-term partnership success

Account Manager – Enterprise

• Responsible for taking in-coming and out-going calls to patients and insurance companies to resolve patient accounts.
• All client policies and procedures are followed.
• Perform any and all job-related duties as assigned.
• Receiving incoming calls and making outbound calls and soft collections.
• Inbound calling emphasis Account Review EOB knowledge.
• Assist patients with policy statuses and insurance verifications.
• Complete all business-related requests and correspondence from patients.
• Complete all assigned projects in a timely manner.
• Research and respond to all patient inquiries received by telephone and mail.
• Update patient demographic information and initiate account adjustments.

Patient Account Representative – Self Pay

• The Patient Account Representative – Medicaid Redetermination is an extension of a client’s business office staff
• Responsible for supporting constituent Medicaid members through the redetermination (renewal) process to ensure continuity of healthcare coverage
• Involves outbound and inbound call support, eligibility guidance, documentation assistance, and accurate account updates in compliance with state and client guidelines
• Complete all business-related requests and correspondence from patients
• Complete all assigned projects in a timely manner
• Assist client and patients in all requested tasks
• Communicate to Guidehouse management areas of concern or areas of improvement
• Update patient demographic information and initiate account adjustments

Patient Account Representative – Medicaid Redetermination

• Generate, qualify, and follow up with leads
• Make sales calls to new and existing customers
• Maintain Salesforce sales funnel and day-to-day updates with clients
• Follow up with all sales and projects regularly
• Maintain a sales quota with specific sales calls, presentations, and demonstration measurables
• Maintain a sales action plan with a two-month lead time
• Discuss company-offered services, including process automation & controls, electrical engineering, and E&I services
• Work with department leads to understand operations, needs, and existing clients and projects
• Develop strategic relationships with corporate accounts
• Work with clients to identify and implement strategies to improve the quality of service, productivity, and profitability
• Use existing relationships to develop client referrals
• Attend trade shows and expos within the geographic area
• Actively attend industry-related social networking groups and organizations
• Capture a defined scope of work to generate proposals
• Monitor competition, market conditions, and product development
• Develop client-specific sales presentations
• Provide sales progress reports to management
• Master the art of negotiating
• Master the art of qualifying
• Share our story and culture with all existing and potential clients

• Responsible for disease-state education and account-readiness activities in Hepatitis Delta Virus (HDV).
• Work across Infectious Disease, and community-based healthcare providers caring for patients with chronic Hepatitis B Virus (HBV) infection.
• Drive awareness and understanding of HDV among Infectious Disease specialists, community-based HBV treaters, and Advanced Practice Providers.
• Educate healthcare professionals on the relationship between HBV and HDV.
• Provide education about HDV screening and testing protocols within HBV patient populations.
• Identify barriers to diagnosis and collaborate with stakeholders to improve patient identification and referral processes.
• Develop and execute comprehensive account plans for prioritized institutions, health systems, community practices, and referral networks.
• Identify key stakeholders involved in HDV care pathways and provide disease education information.
• Build trusted relationships with key opinion leaders and facilitate peer-to-peer education.

Regional Account Manager – HDV Business Unit

• Lead the promotion and sale of Medtronic’s coronary portfolio, including stents, balloons, guidewires, imaging, and CathWorks technologies, across assigned territory
• Provide technical and clinical leadership in the cath lab during coronary interventions and physiological assessments, including support for complex cases
• Deliver advanced clinical education and training to physicians, nurses, and technicians
• Build, maintain, and leverage relationships with key opinion leaders (KOLs), senior clinicians, and executive-level decision makers
• Partner with Enterprise Accounts, Strategic Accounts, and Sales Leadership to shape pricing strategies, support contract negotiations, and drive system-wide adoption
• Develop and execute sophisticated territory and account plans that address clinical, economic, and competitive dynamics
• Achieve and exceed quarterly and annual sales targets
• Travel frequently to hospitals and off-site meetings, which may require overnight stays

Senior Territory Manager – Coronary Cathworks

• Lead the strategy and evolution of key Tier 1 national partnerships in the US.
• Build deep, transparent, and dependable long-term relationships with partners.
• Negotiate and navigate operational and contractual challenges with data-driven insights.
• Act as the primary connector between partners and internal teams (Finance, Legal, Product, Ops).
• Proactively analyze data to formulate proposals and execute contract amendments.
• Represent North American supply landscape in discussions with Executive Leadership Team.
• Inspire and empower others by caring for your own wellbeing and that of colleagues.

Partnerships Director – National Partnerships

• Hire, coach, and develop a high-performing team of Client Partners
• Lead your team through complex sales cycles
• Drive team performance to beat annual revenue targets
• Develop and implement long-range account strategies
• Provide leadership on cross-functional initiatives
• Work closely with internal partners in Product, Analytics, Marketing, and Operations
• Act as a leadership presence within the Revenue organization
• Travel up to 40%

Team Lead, Client Partnerships

• You'll support senior strategists across a portfolio of eCommerce accounts — learning how performance marketing works from the inside while building toward full account ownership.
• Support senior strategists in managing client accounts — joining calls, taking notes, flagging KPI changes, and learning to tell the story behind the numbers
• Monitor performance dashboards across accounts, tracking key metrics and surfacing meaningful shifts or risks early
• Help prepare client-facing materials — meeting recaps, performance summaries, and strategic recommendations — with clarity and structure
• Translate internal channel updates (paid media, creative, CRO, SEO) into organized, easy-to-digest client communications
• Assist with new client onboarding, helping document goals, timelines, and success metrics from day one
• Grow into owning accounts — this role is explicitly designed as a path to full Account Strategist and eventually Account Manager

Entry Level Account Strategist

• Execute strategic plans to achieve sales targets and ensure executives are informed on the progress of those goals
• Act as a point of contact for existing and potential customers within assigned territory
• Identify local business opportunities and challenges
• Report on regional sales results (weekly, monthly, quarterly and annually)
• Present our products and services to prospective customers
• Identify customer needs and recommend product solutions
• Work closely with salespeople and other internal teams to meet individual and group sales quotas
• Answer customer questions about features, pricing and additional services
• Cross-sell products, when appropriate
• Collaborate with sales representatives from different territories to share best practices and support a cohesive sales approach
• Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs
• Understand industry-specific trends and landscapes
• Keep current with economic indicators, changing trends, supply and demand and competitors to maintain sales volume and product mix
• Positively contribute to team effort by accomplishing related results

Aesthetics Territory Manager

• Develop and enhance executive client relationships with key clients including the top 100 clients
• Collaborate with various teams to drive business growth
• Create and implement strategic plans for long and short-term objectives
• Share market insights with key clients and act as the escalation path for issue resolution
• Generate and analyze business review data on a regular basis
• Assist merchants with improved authorization rates
• Submit and manage project requests to ensure completion within defined SLAs

Processor Relations Manager – Issuer Sales

• Monitor key performance indicators across assigned national accounts and take action to improve service, financial, and operational outcomes
• Oversee core program activities including tracking, notice activity, billing and file exchanges, premiums, refunds, claims, and recovery performance
• Identify risks related to compliance, client experience, and program execution, and partner across teams to resolve issues quickly and effectively
• Ensure programs operate within established KPIs, contractual expectations, and regulatory requirements
• Support newly transitioned top-tier accounts during early production to stabilize performance and maximize profitability
• Serve as the primary point of contact for escalations, service issues, and performance gaps across assigned accounts
• Assess root causes, develop action plans, and drive remediation efforts to restore service levels and protect the client experience
• Maintain a strong working knowledge of contracts, service level agreements, and program requirements to ensure obligations are met
• Lead regular client touchpoints, including monthly, quarterly, and ad hoc business reviews, with clear agendas, follow-up actions, and documented outcomes
• Build trusted relationships with client stakeholders and communicate proactively on performance, risks, opportunities, and service enhancements
• Prepare and deliver polished client-facing presentations and business updates as needed

National Account Manager

• New Business responsibilities focused on new business applications, quotes, direct quotes, account cross sell, account rounding, account upsell and bookrolls
• Account Management inclusive of renewal underwriting, endorsement processing, certificates of insurance and account support as needed
• Serve as the primary contact and liaison with agents of the Service Center and managing the day-to-day servicing, renewals, and new business
• Manages account(s) oversight directly with customers and agents to include New Business quoting, direct quoting and Renewal Underwriting
• Respond to questions regarding product availability and discounts, billing and payment options, policy status, complaints and other customer/agent inquiries in a first time final manner.
• Deliver strong customer service by responding within 24 hours to inquiries, concerns, emails, and faxes, and returning phone calls same day
• Efficiently handle incoming calls and/or e-mails from existing customers and agents. May handle outbound calls and follow up work as required to process requests
• Provide accurate policy information to policyholders and agents regarding commercial lines insurance products
• Develop and maintain relationships with agents, customers, other team members
• Maintain current understanding of service techniques, underwriting guidelines and product offerings
• Research underwriting information and request appropriate underwriting support documentation needed for each account

Commercial Lines Account Manager

• Drive retention and growth by identifying customers’ pain points and developing end-to-end solutions.
• Maintain regular communication with customers to align forecasts with sales and supply chain management.
• Host Quarterly Business Review and status meetings on a regular cadence.
• Engage Account Executives and other resources to demonstrate capabilities and address customer needs.
• Prepare and deliver management reports according to customer requirements.

PubSec Account Manager

• Monitor and identify potential risks, such as arrears, unpaid assets and assets at risk
• Communicate risk signals to all internal stakeholders
• Initiate immediate remedial actions to minimize risk
• Handle all day-to-day questions and requests from customers
• Monitor all transactions in portfolio
• Monitor customer satisfaction and document and pass on feedback to appropriate people or departments
• Analyze customer needs for additional products and services, identify sales opportunities and prepare recommendations
• Pro-actively inform customers about appropriate additional services and products
• Manage all customers and contracts according to relevant policies, conditions and agreements
• Identify recurring issues regarding processes, procedures, documents and tooling
• Come up with feasible ideas for improvement and implement improvements
• Interact effectively with customers and vendors

Inventory Finance Account Manager

• Play an integral role in new business pitches, foster long-term relationships, act as a catalyst in negotiating business terms to achieve enterprise-wide deployments of Fortinet solutions and deliver meaningful results for all parties involved.
• Effectively on-board new clients and proactively focus on growing and developing existing accounts.
• Generate a robust sales pipeline, qualify opportunities, and provide accurate forecasts.
• Collaborate with internal teams to deliver contract bids, proposals, RFI/RFP responses, and Statements of Work that reflect our commitment to excellence.
• Travel throughout the territory to support the needs of the business.

Major Account Manager, SLED

• drive strategic partnerships with key accounts, align the premium portfolio (Spirits and Malt Portfolio) with customer goals, and lead innovative initiatives to fuel growth
• Lead Account Direction: Oversee account strategies nationally and regionally, ensuring effective communication, collaboration, and coordination across channel resources.
• Drive Planning: Lead the Joint Business Planning process and manage Brown-Forman Portfolio Pricing plans with buying teams.
• Align Strategies: Ensure Brown-Forman plans align with key customer goals, developing national customer plans and presentations to achieve objectives.
• Implement Initiatives: Develop and execute key customer initiatives at both national and regional levels.
• Engage Buyers: Conduct Regional Buyer meetings to communicate strategies and explore growth opportunities.
• Collaborate for Growth: Partner with Field & Execution teams to ensure tools, plans, and measurements are in place to drive category and brand growth.
• Position as Supplier of Choice: Identify tailored marketing initiatives that align with Brown-Forman’s brand strategies and customer profitability goals.
• Ensure Program Execution: Work with Regional Off-Premise Managers to execute and ensure compliance with national and regional customer programs.
• Review Performance: Conduct national customer performance reviews and manage account budgets, focusing resources on key opportunities.
• Turn Insights into Action: Analyze data with customer marketing managers and analysts to develop actionable strategies for presentations.
• Partner with Distributors: Collaborate with distributor teams to develop annual operating plans, business routines, and execution expectations, including pricing, programming, and new-item launches.
• Provide Key Updates: Deliver annual customer overviews for brand teams and monthly account updates to stakeholders, including Brown-Forman, distributors, and accounts.
• Communicate Pricing: Ensure clear communication of pricing expectations to customers and brands, fostering alignment and transparency.

See all jobs on JobTailor