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Gartner

Client Success Manager, Spanish/English Speaking Territory

Gartner

Client Success Manager cultivating relationships with clients in a hybrid work environment. Focusing on customer service, client retention, and driving value from Gartner services.

Posted 7/21/2026full-timeIrving • Florida, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $101,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client relationship management and engagement skills, with a focus on driving client retention and ROI through effective communication and collaboration. Proficient in both English and Spanish, with a solid foundation in customer service and critical thinking.

Highest-signal resume keywords
Client Relationship ManagementFluency In English And SpanishCustomer Service SkillsCommunication SkillsCollaboration Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Critical ThinkingPrioritization SkillsInfluencing Skills
Industry Keywords
Client RetentionROIBusiness Priorities

About the role

Key responsibilities & impact
  • Build, develop and manage relationships with existing clients
  • Regularly meet and engage with clients virtually to understand their business priorities
  • Recommend programs of action that drive high value, client retention and ROI
  • Collaborate with internal Gartner colleagues to maximize delivered value

Requirements

What you’ll need
  • Must be fluent in English and Spanish
  • 4+ years relevant professional experience
  • Strong customer service, communication, collaboration, prioritization, critical thinking and influencing skills
  • Bachelor’s degree preferred

Benefits

Comp & perks
  • Generous PTO
  • 401k match up to $7,200 per year
  • Opportunity to purchase company stock at a discount
  • World-class benefits
  • Competitive compensation
  • Annual bonus plan based on performance or uncapped sales incentive plan
  • Flexibility for remote work in a hybrid environment