Account Manager

• Manage and develop a portfolio of client accounts, achieving and exceeding sales targets
• Identify upselling and cross-selling opportunities
• Responsible for harnessing data insights to inform strategic decision-making
• Educate clients on product solutions and best practices
• Collaborate with cross-functional teams to design and implement solutions
• Drive sales process from scoping to closure, executing end-to-end pipeline management

• Own and deliver ambitious sales and market share targets across your territory
• Develop and execute strategic key account plans aligned to regional priorities
• Build trusted partnerships with clinicians, decision-makers, and key stakeholders
• Drive product adoption by identifying opportunities within secondary care
• Collaborate cross-functionally to deliver integrated account strategies
• Champion excellence in customer engagement using a structured, value-based selling approach

Ophthalmology Account Manager – North West, Northern Ireland

• Responsible for forming strategic partnerships with regional and in-country leadership teams to ensure Global Customer Management (GCM) program activities are understood, adopted, implemented and upheld.
• Collaborate with GCM Business Management, Customer Enablement and Center of Excellence (CoE) teams to align overall strategy, future growth and best approach for business growth and sustainment.
• Act as primary regional POC for operational customer requests and provide visibility to GCM on operations performance within the region.
• Ensure regional operations are in line with customer SLAs and program reporting approach/requirements.
• Build and sustain long-term customer relationships.
• Supports local, regional and global sales initiatives by partnering with the customer, GCM and local operations.
• Generate and deliver weekly, monthly, and quarterly reports on operational KPIs, tracking and analyzing performance across locations.

Operational Key Account Manager

• Manage a portfolio of clients – strategically and tactically.
• Build and main positive relationships with clients at various levels.
• Manage and engage with the client in a timely well managed roadmap of work.
• Be the first point of contact to gather accurate and complete requirements for tasks.
• Conduct ongoing meetings with clients to go over the status of all activities.
• Funnel all agreed work for the StudioForty9 team via clearly articulated tickets.
• Work closely with internal teams on the execution of agreed work.
• Following up with team members to make sure support requests and queries are being followed up/actioned/closed.
• Be the first point of contact for an initial diagnosis or troubleshooting of a client issue to ensure enough information has been gathered for the relevant internal teams to resolve the issue.
• Build and document knowledge of the client’s business and maintain documented records of client discussions.
• Actively contribute to ensuring financial targets are reached.
• Managing the ongoing invoicing and budgets for your clients.

Client Account Manager

• Your main focus will be to renew contracts from existing clients.
• Create and enforce plans that will help meet the needs of customers.
• Build long-term relationships with clients and customers.
• Address and resolve customer issues.
• Notify the sales team of new sales and cross-selling opportunities.
• Become familiar with the competition to stay ahead of them.
• Encourage high-sales and good customer service practices.
• Create strategies and work with clients to boost their brand.
• Help promote and maintain a positive company image.

Junior Account Manager – French

• Develop and manage a robust sales pipeline within your assigned territory
• Regularly travel to customer sites to present offerings and develop new business opportunities
• Implement strategic account management practices to maintain and grow relationships with global key accounts
• Drive the expansion of business within the assigned territory through targeted strategies
• Responsible for growing business with both assigned and new accounts
• Establish and nurture strong relationships with key contacts in customer organizations
• Conduct thorough market analysis to identify emerging trends, potential customers, and new market opportunities
• Develop and execute effective sales strategies tailored to the territory and target markets
• Collaborate with marketing, product development, and customer service teams
• Lead negotiations and close deals ensuring profitable and sustainable agreements
• Accurately forecast sales targets and work to meet or exceed goals
• Gather customer feedback and market insights to inform product development and marketing strategies
• Regularly report on sales activities and pipeline status

EMEA Account Manager – Medical Devices

• Proactive support and service to an assigned portfolio of small to medium-sized clients via telephone or email
• Account maintenance, growth, increased profitability, overall client satisfaction, and projects to enhance profitability of the client relationship
• Understand and sell the whole card payment product suite including Dynamic Currency Conversion, Multi Currency Conversion, Elavon Payment Gateway and other value added solutions
• Ensure upselling and cross selling where appropriate is introduced
• Maintain awareness of the business market, card payment industry, competitors and internal activities
• Follow up on each account with customers to ensure understanding of the offering / promotion
• Achieve set monthly targets and KPI's set by line manager
• Provide accurate reports on daily, weekly, monthly activity, including inbound and outbound calls
• Responsible for forecasting revenue & in year new business
• Update the CRM systems with outcomes of communications with the customer
• Act as the escalation point for both internal and external client issues

Customer Account Manager

• Develop a deep understanding of our business, our cloud management platform, support and services and how they help our clients, and their needs.
• Maintain knowledge, context and ownership of the customers you are responsible for and own communication with the respective vendor teams in a way to show value and potential opportunities for revenue growth.
• Manage customer-related support escalations to resolution, ensuring customer satisfaction is of the highest level.
• Negotiate and close long-term commitments with key stakeholders, balancing the requirements of the customer, the vendor and the company's interests.
• Identify New workload opportunities within Customer’s Cloud Environment / SaaS solutions.
• Establish a regular cadence with the complete portfolio of your customers as part of your book of business. Balancing the requirements of large strategic customers and fast-growing emerging clients.
• Help aggregate customer feedback that ensures our products & solutions closely align with customer needs and requests.
• Provide customer feedback and requests to engineering teams to provide greater market/customer context and help prioritize deliverables within active development cycles.
• Deliver regular quarterly reviews with customers, tracking active project timelines, projected spending on respective cloud platforms and feedback on DoiT support & engagement.
• Maintain and strengthen relationships with key cloud providers to ensure alignment on customer engagements.
• Identify Cost Optimization opportunities within the Customer Cloud environment
• Work with Cloud Vendors Sales Rep on mutual customers.

• Support/Lead the onboarding of new customers
• Act as the primary point of contact for assigned customers
• Build strong relationships across each customer's organization
• Advise customers on best practices and continuous improvement opportunities
• Educate customers on new features, enhancements, and relevant updates
• Partner with internal teams to ensure smooth onboarding
• Maintain a structured success plan following implementation
• Own customer health, renewal readiness, churn-risk identification
• Identify expansion opportunities and help customers build business cases
• Lead challenging customer situations with professionalism
• Work with Marketing to develop case studies and customer success stories

• Development of Key Account Plans with H&B customer portfolio.
• Growing distribution points through targeted expansion of their customer portfolio.
• Achievement of Forecast and Budget Revenue targets.
• Management of Price Promotions and Trade Spend in line with Budgets.
• Management of all elements of the customer Price File including full delivery of all CPIs.
• Delivery of Sales Forecast on time and accurately by sku.
• Developing and executing Joint Business Plan’s with Key Customers.
• Achievement of company NPD, Range and Distribution targets.
• Work in conjunction with Commercial Finance and Trade Marketing to develop promotional plans suitable to each customer while seeking to maximise profitability for the Richmond Marketing business.
• Ability to analyse complex data and present solutions that deliver results.
• Initiative to learn from previous executions, and be able to adapt and optimize future plans based on these learnings.
• Be a leader within the team to support & develop key members to grow and develop.

National Account Manager – Health & Beauty Portfolio

• Provide accurate, timely, high-quality, solution-focused legal advice across the full range of legal issues
• Review, draft, negotiate and close a broad range of technology agreements
• Become an integral part of a dynamic team providing effective legal support
• Work closely with cross-functional teams to address legal and mitigate risks
• Provide strategic and programmatic advice on legal and regulatory requirements
• Serve as the day-to-day legal point on contractual queries
• Assist in the continuous improvement of template agreements
• Collaborate closely with the rest of the Legal team
• Stay abreast of legal and industry developments relevant to the company’s business

Commercial Counsel, Technology Transactions – Strategic Partnerships

• Execute the agreed sales strategy to achieve market share gain within the entire Irish territory
• Act as the primary contact for customers, engaging with them to ensure business opportunities are maximised – encompassing both retention and competitor accounts
• Achieve and exceed assigned sales targets for profitable sales volume and margin dollars within assigned accounts and the overall territory
• Develop and maintain strong relationships with key stakeholders, including healthcare professionals, laboratory managers, and purchasing departments, to maximize our value proposition
• Work on and lead/project-manage complex tender responses

Key Account Manager

• Own the commercial outcome of PR and Partnerships
• Lead a team of two: a PR and Copy Specialist and a Content Specialist
• Get the fundamentals right first
• Partner with merchandising on house-brand collections
• Run our Brand Ambassador programme
• Build a diversified earned media footprint
• Drive partnerships: sports RX, smart eyewear, community sports teams, etc.
• Make SmartBuyGlasses a name people encounter
• Work hand in hand with our Social and Influencer lead
• Set editorial direction for brand content

Public Relations Manager

• Identifying the key business drivers within Hitachi Energy customer's operations and interpreting the implications and opportunities for Hitachi Energy.
• Participating in and leading the creation of sales strategies for the account, informed by the customer's current and future business plans.
• Leading the formulation and execution of the account plan, which involves devising the executive relationship strategy, establishing coverage plans, prioritizing opportunities, and setting targets for each business unit/product group to drive revenue and growth.
• Managing relationships with EPCs and demonstrating a solid understanding of market channels to cultivate and enhance account relationships.
• Customer knowledge develops, maintains and shares detailed knowledge of the customer's business strategy, purchasing behaviour, organization, decision-makers, customer business drivers, economic trends, competition, global opportunities and presence.
• Develop a clear and concise pipeline of opportunities and forecast management.
• Achieves service sales volume by ensuring the team sells entire service portfolio.
• Participates in negotiations of major contracts to secure sales volume.

• Drive account growth and expansion by identifying upsell and cross-sell opportunities across benefits, geographies (UK & Ireland), and use cases.
• Own customer outcomes and retention across a portfolio of SMB and mid-market customers, ensuring they are live, activated, and consistently seeing value from the platform.
• Act as a trusted partner on benefits operations, platform usage, and best practice, working closely with Benefits and CX to proactively manage renewals and reduce churn risk.
• Build and maintain clear account plans that cover goals, risks, health signals, renewal timelines, and expansion opportunities, with accurate forecasting.
• Own account health and escalations, coordinating resolution across Customer Experience, Product, and Benefits while monitoring usage, engagement, and operational complexity.
• Champion the voice of the customer, turning feedback into structured insights that inform product priorities, success metrics, and the future shape of Customer Success at Kota.

• Partner with the business to deliver a first-class HR service which is business led and enabled by people to drive our people and purpose ambition
• Manage firm wide programs to deliver our talent agenda for T&T with Centre of Excellence support in areas such as performance management, learning and development, annual reward and recognition, graduate recruitment, experienced hire recruitment, employee engagement, diversity & inclusion initiatives etc
• Reporting and Analytics: provide high-quality, timely reporting and advanced analytics, transforming complex people data into clear, actionable insights that inform decision-making and enable the delivery of key business objectives.
• HR Projects: provide support to the HRBPs with people and talent initiatives and projects as they arise

HR Business Partner Manager

• Take full ownership of the people strategy for Clio’s EMEA and APAC regions within the GTM portfolio – you are the DRI for everything people-related in these geographies
• Build, lead, mentor, and develop a high-performing team of people experts embedded in the EMEA and APAC regions
• Act as the primary point of accountability for regional outcomes, proactively identifying risks and opportunities and taking decisive action
• Partner with COE people managers in North America to inform and support the design and implementation of people experiences across EMEA and APAC
• Travel between offices and regions as required to maintain strong on-the-ground presence
• Own the people strategy for the GTM portfolio by developing a deep understanding of GTM business goals, OKRs, and business metrics
• Partner and collaborate with the C-Team, S-Team, PLT, and broader GTM leadership to embody a human and high-performing culture, serving as an ambassador for Clio’s mission, values, and operating principles
• Act as a trusted advisor, leader, and mentor to senior GTM leaders, supporting the development and delivery of strategic people services aligned to departmental and organizational goals
• Influence beyond your direct client groups, shaping org-wide people practices and culture
• Advise on and execute multi-department transformational and change management initiatives
• Serve as the EMEA and APAC subject matter expert on employment law, employee relations, regulatory compliance, and HR best practices across all relevant jurisdictions
• Maintain in-depth knowledge of employment legal requirements across EMEA and APAC, reducing legal risks and ensuring regulatory compliance; partner with internal and external legal counsel as needed
• Investigate and resolve complex employee relations matters and investigations; act as the primary escalation resource for concerns arising across the EMEA and APAC organisations
• Create and operationalize progressive, scalable People Business Partner best practices tailored to regional needs and contexts
• Lead organizational diagnosis, design, workforce planning, and change facilitation across EMEA and APAC; coach and support other business partners in these competencies
• Support the evolution of Clio’s organizational infrastructure in a scalable way, informing and contributing to the development and implementation of broader Talent programs such as Workforce Planning, Performance Management, Talent Planning, Leadership Development, Succession, and Total Compensation
• Support people integrations through any merger and acquisition activities as needed
• Contribute to the establishment and decision-making of short-term and long-term goals/OKRs, executing quarterly results while meeting budget and schedule expectations aligned to organizational objectives
• Build strong cross-functional relationships at executive and senior leadership levels across the GTM portfolio and broader business
• Maintain strong partnerships and an influential voice within the People COEs (Engagement, TACQ, Total Rewards, L&D) and business COEs (Biz Ops, Finance, Legal, etc.), with the ability to DRI strategic project workstreams
• Be a data-driven decision maker: analyze and report on people trends across the EMEA and APAC organisations and externally, recommending strategic, proactive solutions to increase performance, engagement, and retention

Manager, People Business Partnerships, EMEA – APAC

• The Docusign Customer Success Account Manager (CSAM) is responsible for owning a portfolio of accounts and renewals in an assigned territory.
• Drive accountability with themselves and their business partners, thriving in a fast-paced environment.
• Prevent risk and drive growth in our customers through early engagement, driving value, engaging with key stakeholders as measured by renewal outcomes.
• Achieve financial and strategic revenue, bookings and billings targets.
• Maintain/update a rolling forecast of your territory and communicate any renewal risk to internal resources in order to develop resolution strategies.
• Own and execute win/win negotiation strategies for Docusign’s strategic renewals while protecting and enhancing customer trust.
• Conduct regular business reviews with our customers to ensure that they are adopted and deriving value from our product and we are aligned with our customers primary objectives.
• Serve as the primary point of contact and facilitation on behalf of our customers for any escalation concerns.

Customer Success Account Manager, French Speaking

• Drive business performance in Dublin, through Partner Marketing, Advertising sales and Visibility. Engaging with these Restaurants and owners will be face to face daily and you will be required to travel across Dublin in your dedicated territory.
• Build and optimise the operational performance of our restaurant offerings
• Identify new partnership opportunities with top restaurants within your territory and work alongside the Account managers and Business Development Team to sign them on Deliveroo.
• Address complex support issues with timely resolutions for our restaurant partners
• Cultivate deep relationships with restaurant partners, identifying opportunities to grow their delivery business
• Live and breath our Market place and provide on-the-ground knowledge and context about the city to the wider Deliveroo team
• Act as an ambassador of Deliveroo's mission, brand, and product

See all jobs on JobTailor

Account Manager

Ophthalmology Account Manager – North West, Northern Ireland

Operational Key Account Manager

Client Account Manager

Junior Account Manager – French

EMEA Account Manager – Medical Devices

Customer Account Manager

Account Manager

Account Manager

National Account Manager – Health & Beauty Portfolio

Commercial Counsel, Technology Transactions – Strategic Partnerships

Key Account Manager

Public Relations Manager

Account Manager

Account Manager

HR Business Partner Manager

Manager, People Business Partnerships, EMEA – APAC

Customer Success Account Manager, French Speaking

Territory Manager – Dublin