Account Manager

• Draft press releases, media advisories, and statements that reflect the university's strategic priorities and mission.
• Pitch story ideas to local, regional, and trade media.
• Manage media lists, track beat reporters and keywords, and cultivate press relationships.
• Respond to routine media inquiries and coordinate interviews and media requests.
• Identify storytelling opportunities and develop written content including features, profiles, and news stories that elevate the university's reputation.
• Support crisis communications by drafting holding statements, FAQs, and updates; monitor coverage and sentiment.
• Track and compile daily media coverage; prepare reports and briefings for leadership.
• Conduct research to support messaging, media outreach, and reputation insights.
• Partner with internal teams to ensure alignment on messaging and timing of external communications.

Public Relations Manager

• Lead retention and expansion efforts while meeting or exceeding quota attainment
• Develop strategic account growth plans, including annual plans for cross-functional initiatives, new use cases, and stakeholder engagement
• Serve as a strategic advisor to C-level and VP-level executives to identify opportunities that align with Medbridge’s evolving solution suite
• Lead consultative engagements to uncover client business challenges, build consensus, and influence enterprise-wide decisions
• Deeply understand client ecosystems and key success metrics
• Partner with internal teams (Product, Strategy, Clinical) to shape and deliver impactful customer outcomes
• Lead internal strategic account reviews and communicate client voice to inform product development and go-to-market initiatives
• Coordinate across Medbridge stakeholders to align resources, ensure exceptional delivery, and support long-term partnership success

Account Manager – Enterprise

• Delivers sales quota commitments across all metrics during each period of performance.
• Demonstrates an advanced level of subject matter expertise and employs consultative-selling techniques to identify and advance opportunities.
• Builds strong relationships across the customer organization, including engaging at C-level and mapping the HP executive team in meaningful ways.
• Engages strategically with partners as part of the federal ecosystem, developing value-based relationships in joint go-to-market strategies where that drives advantage.
• Manages CRM platform - enters and maintains quality data across all opportunities, from early sales-stage through closing and deployment. Will develop a full working knowledge of the CRM tool, leveraging it weekly to update and add per opportunity progression.
• Conducts regular strategic business reviews with key clients, assessing their long-term goals, gathering feedback, and proactively identifying areas for improvement.

Federal Systems Integrator Account Manager

Federal System Integrator – Account Manager

• Account management and some marketing for assigned clients
• Coordinate all aspects of renewal marketing process with client
• Prepare account specifications, negotiate pricing and finalize policy conditions.
• Help coordinate invoicing and preparing of certificates and evidence of insurance.
• Prepare account proposals for presentation.
• Explain and clarify coverage forms to clients.
• Manage account services, coordinate and direct the activities.
• Expand existing accounts by developing offering new lines of coverage .

Account Manager, Commercial Lines – Small Business

• Translate company and departmental strategies into clear operational priorities, performance expectations, and execution plans.
• Design, implement, and continuously improve operational processes, workflows, and governance models to improve efficiency, quality, and client outcomes.
• Establish and monitor key performance indicators (KPIs), service‑level expectations, and operational benchmarks; analyze trends and drive data‑informed improvements.
• Serve as a senior escalation point for complex operational and cross‑functional issues impacting client service delivery.
• Partner cross‑functionally to align operational capabilities with client needs, product evolution, regulatory requirements, and business growth.
• Lead and sponsor company and department‑level initiatives focused on standardization, automation, risk mitigation, and operational maturity.
• Provide executive‑level operational reporting and insights to senior leadership, highlighting performance, risks, and opportunities.
• Promote operational discipline, data literacy, and change management practices across Customer Success teams.
• Represent Customer Success Operations in enterprise forums, governance bodies, and cross‑functional leadership discussions.
• Provide operational leadership and strategic oversight for Customer Success Operations, ensuring consistent, scalable service delivery across client segments and teams.

Director, Account Management Operations

• Manages a more complex or specialized book of insurance business
• Provides professional, courteous service to clients, carrier representatives, underwriters, business partners, and HUB colleagues
• Service day to day client needs including fielding phone calls, emails, and other communication relative to coverage questions, policy changes, payments, cancellations, etc.
• Manage the execution of all aspects of client renewal process including obtaining updated information, marketing, terms and pricing negotiations, quote review, presentation of renewal numbers to the Producer and the client and invoicing
• Review quote documents to ensure all insurance requirements are included in quote proposal
• Manage client relationship ensuring satisfaction
• Manage and delegate work as needed to Associate Account Managers I and II
• Maintain relationships with underwriters to ensure positive results for clients
• Negotiate coverage with underwriters
• Ensure the completion and accuracy of proposals, binding of coverage, review of policies for accuracy and creation of client policy summaries and binders
• Responsible to set up and maintain electronic records
• Use best practices and internal broker standards for service and maintenance of client files and information
• Training and collaboration with team members

Account Manager II, Commercial Lines

• Develop and execute a multi-year strategic account plan for the DOE ecosystem, including national labs, program offices, and prime contractors
• Identify, qualify, and pursue high-value opportunities aligned with DOE priorities (e.g., clean energy, grid modernization, nuclear, critical materials)
• Increase revenue, pipeline expansion, and market penetration across assigned accounts
• Build and maintain strong relationships with key DOE stakeholders, including senior leadership, program managers, and technical influencers
• Establish trusted advisor status by understanding mission objectives, funding priorities, and operational challenges
• Lead executive engagement strategies and facilitate high-level business reviews
• Lead opportunity identification, pursuit, and closure strategies across federal procurement channels
• Navigate complex government acquisition processes, including IDIQs, GWACs, OTAs, and contract vehicles
• Collaborate with capture teams and partners to develop winning proposals and differentiated value propositions
• Coordinate internal resources across sales, engineering, marketing, and services teams to deliver integrated solutions
• Lead account teams to ensure alignment on strategy, execution, and customer engagement
• Collaborate with product management to align solutions with DOE-specific use cases and requirements
• Maintain knowledge of DOE programs, funding streams (e.g., ARPA-E, Office of Clean Energy Demonstrations), and policy trends
• Track competitive landscape and provide actionable insights to leadership
• Represent Rockwell at industry events, conferences, and DOE-related forums

Strategic Account Manager – Department of Energy

• Develop and implement sales strategies to acquire and retain dealer clients within the automotive sector.
• Build and maintain relationships with dealership owners and key decision-makers to understand their financing needs.
• Identify opportunities for portfolio growth by presenting financing solutions and promoting Westlake Flooring Company’s offerings.
• Conduct market research to remain competitive and align services with industry trends.
• Oversee the servicing of the automotive floorplan portfolio, ensuring high levels of customer satisfaction.
• Monitor account performance and proactively address any issues or concerns raised by clients.
• Collaborate with cross-functional teams to streamline processes and enhance customer experience.
• Provide training and support to dealerships on the use of financing solutions and services.
• Monitor dealership conditions and performance.
• Develop and maintain risk assessment models to evaluate dealership creditworthiness.
• Collaborate with internal teams to ensure compliance with company policies and regulatory requirements.
• Monitor the performance of the portfolio, including loan balances, dealer performance, and payment trends.

Automotive Floorplan Territory Manager

• Develop and implement sales strategies to acquire and retain dealer clients within the automotive sector
• Build and maintain relationships with dealership owners and key decision-makers to understand their financing needs
• Identify opportunities for portfolio growth by presenting financing solutions and promoting Westlake Flooring Company’s offerings
• Conduct market research to remain competitive and align services with industry trends
• Oversee the servicing of the automotive floorplan portfolio, ensuring high levels of customer satisfaction
• Monitor account performance and proactively address any issues or concerns raised by clients
• Collaborate with cross-functional teams to streamline processes and enhance customer experience
• Provide training and support to dealerships on the use of financing solutions and services
• Monitor dealership conditions and performance
• Develop and maintain risk assessment models to evaluate dealership creditworthiness
• Collaborate with internal teams to ensure compliance with company policies and regulatory requirements
• Monitor the performance of the portfolio, including loan balances, dealer performance, and payment trends

• Drives revenue growth within an assigned territory or named accounts by managing and expanding existing CL and TM customer relationships, meeting equipment and sales targets across products, instrumentation, and service offerings.
• Proactively identifies, develops, and closes high-probability competitive opportunities by establishing personal credibility, articulating QuidelOrtho value propositions, and expanding customer menu.
• Maximizes customer retention rates by ensuring customer satisfaction, executing customer touchpoint/call plan, territory management and is the single point of contact for all problem resolutions, and anticipates and defends against competitive threats.
• Develops and executes strategic territory and account plans to prioritize, retain, and expand current CL and TM accounts.
• Partner with fellow QuidelOrtho sales partners to drive customer instrument and assay retention opportunities.
• Provides prompt and accurate sales forecasts, activity, account updates, and reports via CRM system; Effectively manage sales pipeline from lead acquisition to contract signing by focusing and advancing customers through the sales process.

Account Manager, Clinical Laboratories – Transfusion Medicine

• Develop and obtain approval or adoption of specifying HPS products at end users and engineer firms.
• Manage assigned territory to ensure effective, efficient and economical achievement of sales objectives.
• Conduct sales calls on targeted customers, distributors, consultants, and end users.
• Train distributor personnel to sell and promote Hubbell products.
• Manage distributor relationships including joint sales & marketing promotions, inventory review and quote feedback.
• Service distributors, contractors and end users by generating demand for product.
• Conduct sales training, internal and external, within the territory as directed by Management.
• Conduct formal sales presentations to various groups, distributors and end-users.
• Communicate to various types of end-users in a variety of ways, either by letter, telephone, small group meetings, person to person meetings, Trade Shows and/or business-oriented social functions.
• Service distributors and end-users while creating demand for the Company’s product offering.
• Build rapport and strong relationships with end-users, contractors, distributors and specifying influences.
• Assist with customer requests for literature, catalogs, technical details, drawings, and cross-reference information.
• Act as a liaison between customer and the manufacturing plant for successful resolution product problems.
• Generate monthly report on assigned territory.
• Coordinate invitations, registrations, and marketing fund deductions for shows.
• Qualify sales leads and route for action.
• Demonstrate leadership qualities through exemplary work ethic and selling skills, earning the respect of both customers and peers.
• Acquire superior product and Company policy knowledge and have the ability to communicate this information to distributors and customers.
• Demonstrate excellent time management skills and maintain accurate account records

Territory Manager – Northwest, Rocky Mountain

• Expand the sales of Johnson & Johnson MedTech - Neurovascular Division products and convert competitive products
• Demonstrate the proper surgical use of products to physicians
• Handle customer product questions and objections
• Maintain and expand current accounts, build new accounts, develop strong customer relationships, and meet quotas
• Execute the selling cycle concisely, professionally, ethically, and persuasively

Territory Manager – Neurovascular

• Expand the sales of Johnson & Johnson MedTech - Neurovascular Division products and to convert competitive products in a manner that is commensurate with company policy and sales direction.
• Understand and demonstrate proper surgical use of our products to physicians.
• Handle customer product questions and objections in a way that is consistent with sales training methodology.
• Maintain and expand current accounts, build new accounts, develop strong customer relationships, and meet quotas for a variety of products.
• Execute the selling cycle in a manner that is concise, professional, ethical and persuasive.

• Develop and implement effective sales strategies to achieve territory goals and increase market share.
• Identify key opportunities within the region and create tailored approaches to maximize sales growth.
• Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and retention.
• Serve as the primary point of contact for customer inquiries and concerns.
• Identify, prospect, and convert new customers within the territory.
• Actively seek out and pursue new business opportunities.
• Conduct product demonstrations and presentations to potential clients.
• Effectively negotiate contracts, pricing, and terms to close deals while maximizing profitability.
• Continuously monitor and analyze market trends, competitor activity, and customer feedback.
• Prepare and submit regular sales reports, forecasts, and performance updates to management.
• Provide exceptional customer service by addressing any issues or concerns promptly and professionally.
• Work closely with internal teams, such as marketing, customer service, and product management.

Territory Manager

• manages, supervises, mentors, and trains employees who perform support tasks
• creates presentations for implementing a contract
• tracks and reports performance data
• accumulates and manages cost savings documentation
• provides timely responses to branches and other management account inquiries and projects
• travel throughout the United States, Canada and Mexico
• performs other duties as assigned
• supports the Strategic Account Managers with all assigned accounts
• participates with Strategic Account Managers at customer on-site visitations and presentations

Corporate Account Manager

• Build and maintain strong relationships with assigned strategic accounts through regular customer engagement and account management activities.
• Serve as a trusted advisor by understanding customer challenges and identifying solutions that align with their business needs.
• Drive Account retention through assisting customers in delivering on their internal initiatives and desired business outcomes.
• Identify and execute cross-sell and upsell opportunities to increase account revenue.
• Establish customer-specific success goals and ensure successful onboarding experiences.
• Monitor account health, customer engagement, and product adoption to ensure fast time-to-value and long-term satisfaction.
• Resolve customer issues and collaborate with internal teams to deliver exceptional customer support.
• Create compelling presentations and leverage data analysis to communicate value and recommendations to customers.

Strategic Account Manager

• Own retention strategy, expansion revenue, and renewal outcomes across your assigned account portfolio
• Lead pricing, packaging, contract, and negotiation conversations with customers
• Drive multi-year contract adoption and renewal predictability
• Maintain accurate renewal and expansion forecasting in Salesforce
• Identify and execute upsell and cross-sell opportunities within existing accounts
• Build and manage an expansion pipeline across your book of business
• Partner with Customer Success to convert adoption signals into revenue growth
• Identify whitespace opportunities and develop strategic account growth plans
• Engage proactively in churn-risk scenarios and lead commercial save strategies
• Lead recovery conversations with at-risk customers, centered on business value and partnership
• Develop and execute retention plans for high-risk accounts
• Build trusted relationships with decision-makers and executive stakeholders across your portfolio
• Lead Executive Business Reviews (EBRs) and strategic account planning sessions
• Drive business-focused customer conversations centered on ROI and long-term partnership
• Collaborate with Customer Success, Support, Product, Operations, and Leadership teams to improve customer outcomes
• Act as the commercial voice of the customer internally — bringing market feedback and customer insights to cross-functional partners

Senior Account Manager

• Define and execute the strategy for Tapcheck’s partner ecosystem, including the platforms that unlock the most scalable distribution
• Identify, negotiate, and close embedded partnerships with payroll providers, workforce management platforms, time & attendance systems, and vertical SaaS companies
• Build and scale Tapcheck Express as a partner-led distribution model, including a repeatable partner launch and growth playbook
• Lead the channel & alliances motion that generates employer referrals and partner-sourced pipeline into Tapcheck’s direct sales team
• Own partner economics and monetization models (e.g., revenue share, incentives, commercial terms) that align Tapcheck and partner incentives
• Drive cross-functional execution across Product, Engineering, Sales, Operations, and Marketing to deliver successful partner integrations and launches
• Serve as the internal voice of the partner and influence roadmap decisions and integration priorities
• Establish partner performance metrics, operating cadence, and executive reporting to track pipeline, revenue, and adoption
• Build and lead the Partnerships organization over time, including Strategic Partner Development, Channel & Alliances, and Partner Success & Operations

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Territory Manager – Northwest, Rocky Mountain

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Territory Manager – Neurovascular

Territory Manager

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Strategic Account Manager

Senior Account Manager

VP, Partnerships