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Senior Account Manager
Navitus Health SolutionsSr. Account Manager supporting key client relationships in specialty drug management at Archimedes.
About the role
Key responsibilities & impact- Develop positive client relationships.
- Develop effective solutions to customer problems.
- Support call center in resolving member escalations and communication back to the client.
- Work with clients to identify, gather information about scope and timelines for client projects.
- Own operational support for client needs including member letters.
- Participate in requirement gathering and QA for product development activities related to client needs.
- Participate in, adhere to, and support compliance, people and culture, and learning programs.
- Perform other duties as assigned.
Requirements
What you’ll need- Bachelor’s degree in appropriate field of study or equivalent work experience required.
- 2 years of relevant experience in pharmacy benefits industry.
- Proven experience successfully managing client relationships.
- Knowledge of specialty medication benefits preferred.
- Expert proficiency with Microsoft Office Suite.
Benefits
Comp & perks- Top of the industry benefits for Health, Dental, and Vision insurance
- 20 days paid time off
- 4 weeks paid parental leave
- 9 paid holidays
- 401K company match of up to 5% - No vesting requirement
- Adoption Assistance Program
- Flexible Spending Account
- Educational Assistance Plan and Professional Membership assistance
- Referral Bonus Program – up to $750!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Problem SolvingCommunication
Certifications
Bachelor’s Degree