Supervisor, Account Management Training & Enablement

Navitus Health Solutions

Supervisor in Account Management Training & Enablement at Navitus. Leading design and improvement of training programs supporting onboarding and operational excellence.

Posted 7/22/2026full-timeRemote • Idaho • 🇺🇸 United StatesMid-LevelSenior💰 $67,657 - $81,514 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and delivering training programs, managing teams, and aligning training initiatives with business goals. Strong background in process improvement and operational transformation within account management or healthcare operations.

Highest-signal resume keywords

Training Program DesignPeople LeadershipProcess ImprovementCurriculum DevelopmentAccount Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Training DeliveryOnboarding ProgramsWorkflow DesignPerformance MonitoringOperational Transformation

Soft Skills

CoachingMentoringCollaborationCommunicationInterpersonal Skills

Industry Keywords

Healthcare AdministrationAccount ManagementCompliance ProgramOperational TeamsPerformance Expectations

About the role

Key responsibilities & impact

Coach, mentor, and manage Account Management Trainers; set priorities and performance expectations aligned to business goals.
Provide guidance and support to team members to ensure high performance and professional growth.
Define onboarding and ongoing learning programs while actively contributing to curriculum design, content development, and training delivery.
Ensure training materials, work instructions, and resource repositories are accurate, standardized, and maintained.
Partner cross-functionally to align training with tools, workflows, and process changes while supporting adoption of key initiatives.
Oversee coaching frameworks and provide direct support for complex development needs and performance gaps.
Serve as the liaison between training and business teams to align priorities and share outcomes.
Monitor training effectiveness and lead improvements to enhance consistency, efficiency, and impact.
Other duties as assigned.

Requirements

What you’ll need

Bachelor’s degree in business, education, healthcare administration, or related field, or equivalent work experience, required.
5+ years of experience in training, enablement, account management, or healthcare operations required.
1–2 years of people leadership experience preferred.
Experience designing and delivering training programs for operational teams required.
Prior experience balancing individual contributor responsibilities with team leadership strongly preferred.
Experience with process improvement, workflow design, or operational transformation initiatives preferred.
Participate in, adhere to, and support compliance program objectives.
The ability to consistently interact cooperatively and respectfully with other employees.

Benefits

Comp & perks

Top of the industry benefits for Health, Dental, and Vision insurance
20 days paid time off
4 weeks paid parental leave
9 paid holidays
401K company match of up to 5% - No vesting requirement
Adoption Assistance Program
Flexible Spending Account
Educational Assistance Plan and Professional Membership assistance
Referral Bonus Program – up to $750!