Zscaler

Technical Program Manager

• Executing Identity Security Initiatives: Drive key programs like non-human identity lifecycle, privileged access management, and IGA onboarding by coordinating across Product Security, and Engineering teams
• Accelerating Delivery: Collaborate with Product Managers, Engineering leaders and IT to validate solutions, integrate systems, and break down complex projects into continuous delivery for faster adoption
• Streamlining Processes: Operationalize identity security standards into practical workflows, integration patterns, and scalable processes, while enhancing credential rotation and onboarding efficiency
• Enabling App & Service Onboarding: Simplify onboarding of applications and services into IGA workflows and support transitions away from static credentials
• Improving Documentation & Alignment: Develop clear project plans, JIRA tickets, and technical guides while maintaining stakeholder alignment across Product Security, Compliance and Engineering

Technical Program Manager – Identity Access Management

Architect

• Design and implement our Zero Trust architectures
• Gather requirements and understand specifications while evaluating existing systems
• Influence and mentor activities within the team and across the organization

Transformation Architect – SLED, Central

Engineer

• Performing investigations into detected threats and using customers’ security products to analyze, contain, and remediate threats in their environments
• Providing customers with thorough reports of the actions taken to ensure they understand what you did to clean up their environment and protect them from further damage
• Identifying effective response strategies to further enhance Red Canary’s customers’ security posture
• Actively engaging and collaborating with the Detection Engineering, Threat Hunting, Intel, and Product Management teams to develop new ways of performing timely remediation of identified threats
• Lead team projects and mentor peers, while providing strategic insights, recommendations, and operational support for product improvement and overall team success
• Participating in an on-call rotation to provide 24x7 remediation

Senior Threat Response Engineer

Manager

• Collaborating with EMEA sales leaders, facilitating executive workshops, and contributing to high-priority sales engagements to highlight Zscaler’s strategic benefits.
• Building, developing, and motivating Business Value Consultants to drive innovative solutions and deliver impactful customer engagements
• Establishing a high-performing consulting team while working cross-functionally to refine and enhance Zscaler’s value messaging across sales, marketing, and product teams.
• Engaging with clients directly to drive value discovery discussions and create tailored outputs to justify the case for change
• Elevating the value function internally, influencing field sales strategies for key accounts

Manager, Business Value Consulting

Sales

• Defining territory sales goals with leadership team and implement processes, infrastructure and hiring to attain goals and quotas
• Hiring, leading and mentoring your team through weekly 1:1 and coaching to strategize and accurately forecast to the leadership team
• Collaborating with our Revenue Operations, Customer Success, SDR, Channel team and Marketing teams to optimize sales and customer satisfaction
• Building strategies and develop materials vital to accelerate customer acquisition
• Nurturing lasting business relationships with customers through consultative sales tactics and effective account management practices

Director, Sales – Central

Account Executive

• Establish relationships with partners, including c-suite decision-makers
• Develop a long-term account strategy aligned with customer goals
• Coordinate other teams to meet customer needs and contribute to account planning
• Be a trusted advisor, understanding client businesses and aligning Zscaler solutions with their goals

Commercial Account Executive – FED FSI

Technical Account Manager

• Acting as the technical liaison with Red Canary’s enterprise customers
• Working closely with Sales and Customer Success to align technical use cases with business value
• Documenting, tracking, and advocating for customer’s feature and support requests
• Maximizing the value of Red Canary combined with the customer’s workflow and security toolset
• Documenting best practices and troubleshooting guidance

Enterprise Technical Account Manager

Sales Engineer

• Coaching, enabling and empowering a team of experienced Sales Engineers to deliver against assigned goals
• Leading individual and team performance, ensuring that we are taking the necessary actions to maintain high levels of performance
• Strengthening the team by setting shared goals, information sharing, and establishing mentoring relationships
• Assessing gaps in evolving training needs and then create and implement programs to improve sales, product and technology skills of the Sales Engineering team
• Working to improve our sales methodology and processes effectively, including development of product presentations and demonstrations tailored to suit the level and nature of the audience

Manager, Sales Engineering – West

• Create and deliver technical product presentations to prospective customers
• Gather customer technical requirements to ensure proposed solutions will meet customer goals and needs
• Lead product evaluations and custom product configurations
• Design evaluation test plans with customers and guide the process to successful outcomes

Commercial Sales Engineer

Program Manager

• Designing, implementing, and maintaining integrated GRC frameworks FedRAMP and DoD authorization, including continuous monitoring and managing project timelines and deliverables (e.g., NIST 800-53 Rev 5, FIPS 140-3, DoD CC SRG V1R1, OMB Mandates)
• Collaborating and communicating GRC requirements to a wide range of stakeholders, including engineering, security, business teams, external assessors, federal agencies, and leadership
• Monitoring relevant laws, regulations, and industry standards, and conducting compliance assessments to ensure continued adherence
• Influencing business strategy and decision-making through expert compliance insights and ensuring compliance activities are integrated into broader business processes and initiatives

Program Manager, FedRAMP & IL5/IL6 Compliance

Threat Intelligence Specialist

• Identifying, scoping, and managing ongoing customer incidents, developing remediation plans, and augmenting the customer’s security gaps with the necessary skills and resources to improve their security maturity
• Tailoring communication to the customer’s level of expertise, providing education and information to help them understand the bigger picture and make educated decisions
• Partnering with the Detection Engineering, Intelligence, and Research teams to further investigate identified or emerging threats relevant to our customers
• Augmenting the automated detection of Red Canary’s technical stack with human driven hunting, to identify anomalous behaviors within customer environments, and use your hunting results to drive innovation of Red Canary’s detection capabilities

Threat Hunter

• Drive Architecture Value by demonstrating the strategic value and ROI of platform offerings
• Lead Technical Evangelism and Champion Building through community engagement, technical content, and empowering internal advocates
• Execute Discovery and Qualification to uncover deep customer needs and align them with technical solutions
• Utilize Storytelling techniques to build emotional connections and enhance the impact of sales presentations
• Maintain Market awareness and competitive knowledge to tailor sales approaches based on in-depth analysis

Transformation Architect – DACH

• Provide support in undertaking corporate income tax compliances for group entities located in EMEA and APAC.
• Prepare and review corporate income tax calculations, including advance and estimated tax liabilities, ensuring all payments are made on time.
• Ensure the accurate and timely filing of income tax returns while maintaining comprehensive records of all filings and payments.
• Prepare and review monthly income tax reconciliations, post tax journal entries into accounting tools, and generate various ad hoc reports.
• Undertake research on complex tax issues arising in regions including EMEA, APAC, and the US.

Deputy Manager, International Tax

• Using Red Canary’s detection platform to analyze EDR telemetry, alerts, and log sources across several detection domains (Endpoint, Identity, SIEM, Cloud/SaaS, etc.)
• Publishing threats for customers using concisely-written communication while effectively conveying key and important indicators
• Researching coverage opportunities then creating new detectors, and tune existing ones.
• Improving the Detection Engineering workflow through orchestration & automation
• Providing mentorship to your peers and communicate effectively with others for efficient cross-team collaboration
• Help lead projects to improve the quality of life for both the customer and the CIRT

Senior Detection Engineer

• Utilizing Synapse and Storm Query Language for data modeling and analytic workflows while identifying opportunities for additional analytic solutions and contributing to automation and tool building in Synapse
• Investigating telemetry to identify new activity clusters based on analysis of malicious and suspicious behaviors and activity observed across our customer base
• Conducting open and closed source research to analyze threat patterns and trends and write actionable intelligence products to customers and the community to communicate TTPs, detection coverage, and remediation strategies
• Actively engaging with internal teams, external partners, customers, and the infosec community to share knowledge and enhance collaboration
• Validating Red Canary’s endpoint, cloud, and identity detection coverage against the continuously evolving threat landscape and identify unique or emerging threats to build detection coverage for. Recommending solutions to visibility gaps in telemetry and data sources.