Zscaler

Security Operations

• Establish success criteria, metrics, milestones, and timelines for deployment projects and ensure projects remain on track.
• Maintain project tracking and customer issue documentation within appropriate systems and databases.
• Build and maintain well-established relationships with key customer stakeholders.
• Perform welcome calls with customers, describing the service, tools, and process.

Security Operations Intern

Sales Engineer

• Overseeing the technical sales process
• Running Proof of Value from start to finish, as the technical and industry expert
• Collaborating and supporting internal Zscaler teams

Principal Sales Engineer

Solutions Engineer

• Serving as the technical expert for Zero Trust Architecture in Cloud environments, focusing on AWS, Azure, and GCP
• Collaborating with sales and engineering teams to provide technical insights that influence the Product roadmap
• Leading conversations about Zero Trust Security trends, strategies, and deployment with customers at all organizational levels
• Running customer Proof-of-Value engagements in collaboration with Sales Engineers, demonstrating Zscaler’s unique value proposition
• Providing competitive insights and positioning Zscaler solutions as the best alternative

Specialist Solution Architect – ZT Cloud

Account Executive

• Understanding and solving customers' pain points through Zscaler's unique value proposition
• Embracing selling an inspiring technology to educate key decision-makers in organisations in your territory
• Creating a plan for success; coverage, target prospects, customer footprint, partner coverage, marketing campaigns
• Learning and implementing our world-class sales methodologies to overachieve on quarterly/annual revenue goals
• Working with your Sales Engineers to achieve both business and technical value

Account Executive – Enterprise

Director

• Recruit, hire and develop world-class sales talent, build development plans for each sales rep, and coach and motivate sales team to overachieve on targets
• Understand and solve customer pain points through Zscaler's unique value proposition
• Be the GM of your business and create a plan for success, and accurately forecast business monthly/quarterly/yearly
• Act as the executive sponsor for key partners to create joint plans, generate pipeline and drive opportunities to closure

Regional Director, Commercial

Technical Program Manager

• Manage the entire project lifecycle by developing project charters, planning activities, and tracking milestones to closure
• Provide operational and network support to private customer and vendor-hosted environments
• Deliver management-level visibility and reporting on project status, risks, and information to ensure transparency
• Develop and refine processes, program templates, and documentation to scale the organization
• Coordinate cross-functional communication between system engineers, sales, and product teams to deliver an excellent customer experience

Senior Staff Technical Program Manager – Hosted Infrastructure Operations

Systems Engineer

• Lead requirements gathering and solution design for Sales Cloud implementations, translating business needs into functional and technical designs
• Act as a subject matter expert on GTM sales processes, collaborating with business stakeholders and cross-functional teams
• Coordinate and facilitate discussions with key business stakeholders to define business and systems goals, prioritizing requirements, and ensuring clarity of deliverables
• Drive the execution and delivery of business-critical system enhancements, supporting UAT, and troubleshooting production issues as they arise
• Guide offshore and onshore teams through development, QA, and sprint delivery cycles to implement scalable, best-practice solutions

Staff Business Systems Analyst – Sales Cloud

DevOps Engineer

• Architect and manage the global cloud infrastructure for our Zero Trust Networking Services
• Own the delivery pipeline and operational health of a massive-scale, multi-region distributed system
• Design and implement a multi-region AWS architecture and lead the development of modular Terraform libraries to automate provisioning across diverse geographies
• Architect self-healing infrastructure using advanced cloud load balancing, auto-scaling patterns, and Multi-AZ database topologies to ensure high availability
• Modernize CI/CD pipelines and implement Blue/Green and Canary deployment strategies to ensure zero-downtime upgrades for a continuously running global network service
• Build comprehensive SRE dashboards and implement intelligent alerting frameworks to detect regional outages or capacity exhaustion before they impact customers
• Monitor cloud resource utilization and implement scaling policies that perfectly balance performance requirements with cost-efficiency

Principal DevOps Engineer

Product Specialist

• Provide technical leadership for Zscaler’s Business Continuity and Disaster Recovery solutions, owning product success and architectural strategy throughout the sales lifecycle
• Lead in-person and virtual meetings with customer executives and practitioners to provide executive-level overviews of Zscaler’s Cloud Reliability strategy and deep-dive technical workshops
• Develop technical collateral, including best practice guides, proof-of-value (POV) test plans, and demo assets to support internal teams and customer presentations
• Collaborate with Engineering, Product Management, and Marketing to drive product enhancements based on direct customer feedback and market trends
• Act as a post-sales subject matter expert for Customer Success and Deployment teams to ensure successful technical implementation for customers

Principal Product Specialist

Manager

• Own the end-to-end pre-sales motion and ensure the Sales Engineering team delivers consistently high-quality, value-based customer engagements that accelerate pipeline and close outcomes
• Build a high-performing, engaged SE team through coaching and 1:1s, with clear development plans, continuous feedback, mentoring, and defined career progression
• Partner with customers across markets to deliver network, security, and application access transformation with Zscaler, while serving as their trusted voice to influence product direction internally

Senior Manager, Solutions Consulting

Technical Writer

• Translate complex technical information into high-quality documentation and UI text—including release notes, tooltips, and error messages—tailored for both technical and non-technical audiences
• Enhance documentation usability and clarity by integrating strategic graphics, illustrations, and visual aids
• Collaborate cross-functionally with SMEs in Engineering, Field Support, Sales, and Product Marketing to ensure technical accuracy and content relevance
• Drive user experience by establishing documentation standards, style guides, and terminology to ensure consistency across all platforms
• Lead and mentor the technical writing team while overseeing project scheduling and management to ensure the timely delivery of all documentation initiatives

Financial Planning and Analysis

• Act as trusted CFO partner to the SVP of Worldwide Partner & Alliances and their leadership team, providing financial counsel on strategic decisions including partner program design and investment prioritization
• Lead annual operating plan, quarterly business reviews, and monthly close/forecast processes for the WW Channel organization while translating financial performance into strategic insights
• Develop and maintain partner investment frameworks and scenario modeling to evaluate trade-offs including partner rebates, sales incentives, and marketing development funds
• Partner with Technical Accounting, RevOps, Legal, and IT to operationalize non-standard partner investment agreements and automate scalable measurement processes
• Lead and develop offshore analysts by establishing clear ownership, role expectations, and career progression aligned with finance leveling standards

Finance Director – Worldwide Channel, Partner & Alliances

Events

• Standardizing budget approval templates and processes including PR/PO submissions, monthly reconciliations, and post-event recaps to ensure fiscal accountability
• Maintaining master timelines, workbacks, and task governance across multiple concurrent global events to ensure project milestones are met
• Driving cross-functional alignment and follow-up across Global Events, Field Marketing, and CXO teams to maintain seamless communication
• Managing corporate list management by partnering with functional leaders on nominations and approvals for internal travel and staffing
• Providing onsite program leadership and logistics support for Tier 1 events to ensure consistency in real-time reporting and issue resolution

Global Events Operations Coordinator

Account Manager

• Identify, engage, and cultivate strategic partnerships with AI ecosystem players and hyperscaler partners, owning the outreach pipeline from initial contact through executive-level meetings
• Develop and execute a partnership go-to-market strategy that aligns AI ecosystem integrations with Zscaler’s security platform roadmap and revenue objectives
• Serve as the technical bridge between partners and Zscaler product management, translating partner capabilities and integration requirements into actionable product collaboration opportunities
• Build and maintain a structured partner engagement framework, including joint roadmap planning, co-development agreements, and ongoing relationship management cadences
• Represent Zscaler’s AI security vision externally at industry events, partner forums, and ecosystem working groups to expand brand presence and attract new partnership opportunities

Director, Product Management – AI Partnerships and Ecosystem

• Recruiting, mentoring, and building a world-class team of sales engineering directors, managers, and individual contributors
• Collaborating with sales leadership and clients to develop and execute winning segment and account-level strategies while owning the technical sales motion from start to finish
• Refining and scaling the core sales engineering processes to ensure consistent execution and operational efficiency
• Acting as a key technical leader and executive sponsor for strategic customers and partners, representing the company at industry events and executive briefings
• Driving the technical strategy that positions our solutions as essential to the customer's long-term business objectives