Senior Manager, Enterprisewide Systems Programming

Zscaler

Senior Manager of ServiceNow Systems Programming at Zscaler. Leading architecture, engineering, and team development while driving AI capabilities in the ServiceNow platform.

Posted 7/29/2026full-timeSan Jose • California • 🇺🇸 United StatesSenior💰 $164,500 - $235,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Expertise in ServiceNow architecture and development, with a strong focus on modern engineering practices, team leadership, and stakeholder management. Proficient in driving high-velocity development models and adopting AI capabilities within the ServiceNow platform.

Highest-signal resume keywords

ServiceNow ArchitectureJavaScript ProficiencyAgile PracticesCI/CD PipelinesTeam Leadership

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

ServiceNow DevelopmentAPIsIntegrationHubAutomated TestingSource Control

Soft Skills

Stakeholder ManagementMentoring

Tools & Technologies

Automated Test Framework

Industry Keywords

Engineering PracticesHigh-Velocity DevelopmentModern ServiceNow AI Capabilities

Tech Stack

Tools & technologies

JavaScriptServiceNow

About the role

Key responsibilities & impact

Establish and enforce strict out-of-the-box design standards, reusable integration patterns
Define and execute the strategy for adopting modern ServiceNow AI capabilities
Drive a high-velocity development model utilizing Agile practices
Build, direct, and mentor a high-performing team of ServiceNow developers
Modernize engineering practices by expanding Automated Test Framework coverage

Requirements

What you’ll need

10+ years of hands-on ServiceNow architecture and development experience
Deep proficiency in JavaScript, APIs, IntegrationHub, and core platform suites
3+ years managing direct reports, including developers, architects, and QA engineers
Demonstrated experience driving modern engineering practices such as source control, CI/CD pipelines, automated testing
Strong stakeholder management skills with a bias toward action

Benefits

Comp & perks

Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!