YDUQS

Data Analyst

• Liderar a construção e atualização de Business Intelligence (BI) para gestão de indicadores da Diretoria;
• Desenvolver dashboards executivos, painéis estratégicos e relatórios gerenciais com foco em tomada de decisão;
• Garantir qualidade, consistência, integridade e governança dos dados utilizados nos Bis;
• Auxiliar na definição dos KPIs;
• Realizar análises avançadas, identificação de tendências, riscos, oportunidades e insights estratégicos;
• Conduzir melhorias contínuas nos processos analíticos e na arquitetura de dados.

Analista de Dados Sênior

Product Manager

• Collaborate with the Product Owner/Manager to define the product vision and strategy;
• Actively participate in planning and prioritizing the product backlog;
• Work closely with development teams to ensure efficient, high-quality product delivery;
• Participate in sprint meetings and product reviews to ensure objectives are met;
• Gather feedback from customers and stakeholders to inform product decisions;
• Assist in writing user stories, requirements documents, and product specifications;
• Help facilitate communication and alignment across the teams involved in product development;
• Monitor product metrics daily;
• Support product releases;
• Clarify questions with the business team.

Associate Product Owner – Mid-level

Analyst

• Serve as a liaison between regional learning centers (polos) and corporate academic areas;
• Manage academic processes, agreements/partnerships, and performance indicators;
• Monitor student engagement and propose improvements;
• Keep academic information up to date and support regional analyses;
• Conduct visits to centers, ensuring institutional standards and providing support to local teams;
• Manage faculty recruitment and hiring.

Senior Academic Analyst

Operations

• Strategically manage the region’s network of partner centers with a close, consultative and results-oriented approach, ensuring sustainable performance and alignment with corporate guidelines;
• Plan, lead and execute regional strategic projects focused on student recruitment, retention and sustainable base growth;
• Ensure partner center satisfaction and the financial health of the regional operation by monitoring performance indicators and implementing corrective actions when necessary;
• Develop, train and manage the field team, promoting high performance, engagement and excellence in executing regional strategies;
• Analyze the regional market and competitive landscape, identifying expansion opportunities, risks and competitor moves;
• Design, implement and monitor strategies to increase market share, enhance competitiveness and strengthen the brand in the region;
• Monitor operational and commercial KPIs, translating data and analysis into executive decisions and strategic action plans;
• Ensure correct implementation of processes, policies and institutional guidelines across partner centers and regional teams.

Regional Manager, Partner Operations

• Management of Selection Processes: Lead end-to-end recruitment and selection processes for internship and employment vacancies (scheduling, group activities, interviews and feedback);
• Interviews: Conduct individual and group interviews, using methodologies suited to a young audience (focus on potential, values, experiences and soft skills);
• Report Writing: Draft technical and behavioral assessments of candidates, providing clear input to partner companies for decision-making;
• Active Sourcing: Search for student profiles in databases (Student Scan) to fill vacancies;
• Career Consulting: Guide students on professional conduct, resumes and behavior during selection process stages and interviews;
• Metrics Analysis: Monitor metrics such as vacancy closure rates, SLA (time a vacancy is open), student conversion rates in processes and the quality of hires.

Mid-level Career Analyst

• Act as the owner of the vision, strategy and roadmap for the data products under your governance, ensuring alignment with business objectives;
• Translate corporate and strategic needs into clear, prioritized and actionable requirements for the data teams;
• Define and evolve data contracts, success metrics, SLAs and quality criteria for data products;
• Ensure data products follow governance, information security, privacy and compliance best practices throughout their lifecycle;
• Collaborate closely with Data Engineering, Analytics, Data Science, Security, Legal and business stakeholders;
• Prioritize the backlog, facilitate refinement sessions and support technical decisions with a focus on impact, value and feasibility;
• Monitor adoption, usage and the value delivered by data products, driving continuous improvements;
• Serve as the focal point for communication, alignment and escalation of risks, dependencies and impediments related to data products.

Senior Data Product Owner

• Handle and monitor service interactions related to non-degree (short) and vocational courses; organize service queues, ensuring prioritization and adherence to deadlines.
• Perform weekly performance analysis of the Post-Digital acquisition service channels, focusing on QG performance indicators.
• Monitor and analyze operational and customer experience metrics, such as NPS, renewal rate and delinquency rate, supporting the identification of deviations and improvement opportunities.
• Serve as the focal point for gathering requirements, improvements or development of Power BI reports (PBIs), consolidating information and supporting presentations to the Directorate.
• Support the control, organization and updating of operational data, contributing to decision-making.

Junior Operations Analyst

• Develop, maintain, and enhance applications in Power Apps (Canvas and Model-driven);
• Create, maintain, and optimize automations using Power Automate / Power Platform;
• Design, consume, and publish REST APIs for system integrations;
• Develop Python solutions for automation, orchestration, and data processing;
• Implement AI solutions including language models, classification, and cognitive automation;
• Develop and maintain intelligent agents and autonomous workflows;
• Create, optimize, and maintain integrations with relational databases;
• Write complex SQL queries, stored procedures, and views;
• Drive continuous improvement of existing solutions, ensuring performance, security, and scalability;
• Support solution architecture definition;
• Ensure governance, version control, and best practices;
• Convert manual processes into scalable digital solutions;
• Support and mentor mid-level and junior analysts.

Senior Applications and Automations Analyst

Pricing Analyst

• Act as a strategic partner to operations, supporting Sales Force and Enrollment Desk channels with a focus on speed and efficiency;
• Design and deliver in-person and online training, and produce explanatory videos for team training and alignment;
• Create presentations, corporate materials and attractive communication content aligned with commercial needs;
• Develop and monitor commercial reports and dashboards, transforming data into strategic insights for managers and consultants;
• Support field and customer service teams with talking points, support materials and strategic content to help improve performance.

Mid-level Commercial Analyst – Data Focus

Data Scientist

• Direct management of a multidisciplinary team (Engineers, Data Scientists and Analysts), providing technical mentorship and career development;
• Platform strategy (Databricks): evolve and manage our Lakehouse, ensuring performance, cost optimization and engineering best practices;
• Governance and quality: implement privacy policies, data lineage, catalogs (Unity Catalog) and ensure compliance with LGPD (Brazilian General Data Protection Law);
• Data Science & Machine Learning: oversee the lifecycle of traditional models (propensity, churn, LTV) and ensure scalable deployment (MLOps);
• Innovation with GenAI: lead exploration of Large Language Models (LLMs), frameworks such as LangChain/LlamaIndex and Retrieval-Augmented Generation (RAG) applications to address business problems;
• Act as a bridge between business needs and technology, prioritizing the roadmap based on ROI and impact.

Data Manager – Data, Analytics & GenAI

Administrative Assistant

• Respond to all customer questions, requests and complaints via our communication channels: CRM, phone, email, chat, WhatsApp, Teams and other applications
• Coordinate and liaise with various company departments to expedite customer requests, ensuring deadlines are met and external customer satisfaction
• Ensure quality and customer satisfaction in every interaction by delivering within agreed deadlines

Administrative Assistant I – Reserved for Persons with Disabilities

• Apoiar e conduzir os processos de contratação de fornecedores, incluindo o envio de informações, acompanhamento de cadastros e solicitação de abertura de pedidos internos de compra;
• Atuar em interface constante com a área de Suprimentos, realizando alinhamentos, acompanhando prazos e apoiando a resolução de pendências, com participação em reuniões periódicas de status;
• Realizar a organização, controle e manutenção dos contratos de fornecedores em ambiente digital compartilhado, garantindo fácil acesso às informações pelo time;
• Atuar como ponto de contato para a gestão de pagamentos, acompanhando aprovações mensais de valores devidos a fornecedores, como honorários, remunerações e reembolsos de despesas;
• Elaborar e encaminhar relatórios mensais de acompanhamento financeiro, comparando valores previstos e realizados;
• Apoiar o monitoramento de novos processos, por meio do envio periódico de relatórios atualizados da base de informações;
• Realizar o acompanhamento e encaminhamento de comunicações oficiais, como citações e intimações, garantindo que sejam corretamente direcionadas;
• Monitorar o tratamento dessas comunicações em sistemas internos, identificando e sinalizando eventuais inconsistências, como registros não localizados ou processos já encerrados;
• Atuar como ponto focal para temas relacionados à automação e digitalização de fluxos, mantendo contato com parceiros internos e externos responsáveis por essas soluções;
• Contribuir para a melhoria contínua dos processos, apoiando ajustes operacionais e o desenvolvimento de fluxos mais eficientes e organizados.

Assistente Administrativo II – Jurídica – Temporário

• Interpret floor plan sketches and produce corresponding technical drawings in accordance with technical standards;
• Prepare project drawings, contributing to the definition of project characteristics;
• Participate in meetings with partners to guide necessary adjustments;

Administrative Assistant III – Architecture

Marketing

• Manage and optimize the performance of online and offline media campaigns (Google, Meta, LinkedIn, OOH, TV, Radio and Cinema);
• Oversee top- and mid-funnel media management, collaborating with external agencies;
• Respond to and support internal client requests related to campaigns and media strategies;
• Monitor, guide and ensure agency performance, ensuring standardization, governance and alignment with business objectives;
• Develop tactical media plans in collaboration with agencies;
• Monitor and analyze brandformance KPIs such as CPM, Impression Share, frequency, TRP, among others;
• Review ads, creatives, targeting and other platform parameters to ensure high performance and correct implementation;
• Track campaign timelines (always-on and time-limited), ensuring proper execution across platforms;
• Update and manage databases directly on platforms, in alignment with the DBM and LGPD practices (LGPD: Brazil’s General Data Protection Law);
• Manage the flow of requests and briefings for online and offline media assets;
• Monitor the conversion funnel by analyzing the user journey across websites, landing pages and other touchpoints;
• Perform ongoing monitoring to optimize results;
• Create and manage financial processes related to media buys;
• Produce post-sale and performance analyses, consolidating results and learnings through KPIs.