Administrative Assistant III – Exclusively for Candidates with Disabilities

YDUQS

Administrative Assistant focusing on student recruitment at YDUQS. Managing student relationships and enhancing their academic journey.

Posted 7/7/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in student recruitment, retention strategies, and customer service, with a focus on enhancing the student experience through effective communication and relationship management.

Highest-signal resume keywords

Student RecruitmentCustomer ServiceRetention StrategiesRelationship ManagementData Monitoring

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

MS OfficeExcelData AnalysisService Process Optimization

Soft Skills

EmpathyConsultative ServiceCommunication

Tools & Technologies

WhatsAppChat Tools

Industry Keywords

Enrollment TargetsStudent ExperienceAcademic JourneyStudent Attrition

About the role

Key responsibilities & impact

Actively engage in recruiting, prospecting, and converting new students, contributing to enrollment targets;
Manage a portfolio of students, monitor their academic journey, and ensure a positive experience at all stages;
Provide consultative, empathetic, and high-quality service, advising students and prospects about courses, procedures, and institutional resources;
Develop relationship and engagement initiatives to strengthen the bond between students and the Institution;
Identify opportunities to improve the student experience and propose actions to optimize service processes;
Implement retention and loyalty strategies that contribute to enrollment renewals and reduced student attrition;
Monitor recruitment, conversion, retention, and satisfaction indicators, working proactively to achieve institutional results.

Requirements

What you’ll need

Preferred: currently enrolled in a bachelor’s degree in Administration, Marketing, Call Center Management, or related fields;
Basic knowledge of MS Office;
Intermediate level Excel;
Preferred experience in customer service, preferably using WhatsApp and chat tools;
Call center experience preferred.

Benefits

Comp & perks

Tuition scholarships of up to 100% for employees, legal dependents, and household members (father, mother, and siblings). Up to three scholarships may be active simultaneously;
Medical insurance with full subsidy for the employee and partial coverage for family members; employee responsible for copayments;
Optional dental plan to support oral health;
Meal allowance or food voucher with the option to choose according to personal needs;
Wellhub or Totalpass for flexible gym options;
Wellz, a platform focused on employees’ mental and emotional health, offering various types of support, including access to individual online therapy;
Wellness program and perks club with dedicated programs and exclusive benefits;
Flexible dress code to promote diversity;
Life insurance;
Partnership with SESC (social, cultural and recreational services);
Corporate University available on our exclusive portal, Educare;
Growth opportunities — currently more than 60% of vacancies are filled through internal selection processes;
Birthday day off.