Manager

• Handle the quote-to-close process for renewals 120 to 90 days in advance of renewal due date
• Achieve or exceed quarterly revenue goals - retention, growth and term extension of existing customer contracts
• Partner with Customer Success to assess customer health and drive the appropriate renewal strategy
• Maintain and report an accurate forecast of renewals within assigned book
• Manage the renewal process for multiple commercial customers concurrently and be comfortable with maintaining organization through scale
• Escalate whenever appropriate to help resolve customer concerns
• Identify “at-risk” renewal clients before renewal date and escalate to appropriate team members, mitigate contraction and churn within all deals
• Develop and maintain strong relationships with our channel and alliance partners in order to identify and close joint opportunities
• Collaborate cross functionally with Legal and Deals Desk as applicable
• Recommend and contribute to process improvements

Renewal Manager – Central

Product Marketing

• Go to market – Define use cases, product messaging and positioning, value propositions, and customer profiles to showcase the value of Wiz.
• Become a subject matter expert in cloud security with an in-depth understanding of the market and products, including overall value proposition, features, functionality and the verticals and use cases in which they are relevant.
• Partner closely with product management to ensure we are delivering on end to end scenarios that meet customer needs and to execute world-class product and feature launches.
• Develop tools and training to support the full sales cycle, including product demos, sales training, reference architectures, and competitive intelligence to the field and marketing organizations.
• Deliver key messages that enable our marketing team to execute high-quality digital and event-based campaigns and programs. Work closely with our demand generation teams to drive pipeline for the sales organization.
• Drive the core message and strategy for customer-facing materials from white papers to videos to pitch decks working closely with content creators.
• Thought leadership – Represent Wiz at speaking engagements, customer conferences, and in presentations to partner sales teams to build awareness for Wiz.

Product Marketing Manager

Marketing

• Support the development and delivery of regional field marketing plans aligned with North American market priorities.
• Assist in planning and executing field marketing events, such as regional trade shows, conferences, hosted events and campaigns.
• Partner with the sales team to provide marketing assets and resources that support outreach efforts.
• Collaborate with cross-functional teams to support campaigns that generate qualified leads and pipeline opportunities for the North America sales team.
• Collect and analyze data on market trends, customer behavior, and competitor activity to help shape marketing strategies and enhance campaign success.
• Manage the inventory, distribution, and logistics of marketing swag for North America events and campaigns.
• Act as a brand advocate, ensuring that field marketing materials align with company messaging.

Field Marketing Specialist

• Impact Large Cross-Functional Initiatives: Develop and partner on comprehensive project plans to support large-scale corporate initiatives, ensuring seamless cross-functional collaboration and success. This includes aligning with company goals, coordinating timelines, and managing resources to achieve success and maximize impact.
• Example Initiatives: New Product Launches, New External Program Launches, Merger and Acquisition Operationalization, Sales Program Launches, etc.
• Performance Monitoring and Reporting: Analyze program performance, penetration, and effectiveness, providing insights and recommendations for continuous improvement.
• Sales Enablement: Support the development and distribution of guidelines, sales tools, and training materials to enable sales teams to effectively understand and act on large-scale corporate initiatives.
• Collaboration and Stakeholder Management: Work closely with Sales, Revenue Operations, GTM Enablement, Finance, Legal, Product, and Marketing teams to drive cohesive go-to-market strategies and support organizational success. Report progress and alert teams and leadership to any potential roadblocks or challenges proactively.

Senior GTM Strategy and Planning Analyst

• Handle the quote-to-close process for renewals 180 to 90 days in advance of renewal due date
• Achieve or exceed quarterly revenue goals, tied to retention, growth and term extension of existing customer contracts
• Partner with the Sales and Customer Success teams to assess customer health and drive the appropriate renewal solution
• Maintain and report an accurate forecast of renewals within assigned book
• Manage the renewal process for multiple large customers concurrently and prioritize your time effectively to limit risk and ensure on time renewals
• Escalate whenever appropriate to help resolve customer concerns
• Identify “at-risk” renewal clients before renewal date and escalate to appropriate team members, mitigate contraction and churn within all deals
• Appropriately engage with the customer to champion the Wiz renewal and solution value
• Develop and maintain strong relationships with our channel and alliance partners in order to identify and close joint opportunities
• Collaborate cross functionally with Legal and Deals Desk as applicable
• Recommend and contribute to process improvements

Senior Renewal Manager – Southeast

Account Executive

• Develop and execute strategic account plans targeting major organizations
• Demonstrate an intimate understanding of Wiz Cloud Security Solutions and their value to our customers
• Demonstrate ability to position and advise to CISO level executives with industry Point-of-View business insights; Continue to listen, build and grow executive relationships with customers
• Develop and close business by building and maintaining relationships with C-level security executives and technical teams to consistently meet or exceed quarterly sales quotas, in a way that reflects Wiz values
• Align with Wiz partner ecosystem to optimize market opportunity
• Align closely with customer success to ensure seamless adoption and expansion
• Strong understanding of effective sales processes and methodologies, such as MEDDPICC or Command of the Message
• Build effective working relationships with Solutions Engineering, Customer Success, Product, Marketing, Delivery, and Executive teams to ensure strategy alignment and achieve company objectives

Majors Account Executive

Support Engineer

• Responsible for technical customer support experience within the Wiz product
• Own, troubleshoot, and solve customer technical issues using collaboration, troubleshooting best practices, and transparency within and across teams
• Identify cases that require escalation (either technically or strategically)
• Create, maintain, and coordinate incident management requests to product or engineering
• Design and implement solutions that scale the support offering through automation
• Participate in on-call rotation for after-hours, holiday, and weekend support coverage

Solutions Support Engineer

• Manage, develop, coach and mentor a team of Technical Support Engineers, who are responsible for technical customer support experience within the Wiz product
• Act as the owner for your team’s accountability and performance - partnering closely with upper management to facilitate performance reviews, performance plans, and any employee relations issues for your direct reports
• Ensure successful training and onboarding of new hires
• Guide the team through technical-training and additional learning and development needs
• Drive projects or initiatives to improve team productivity, process or procedure
• Collaborate with internal teams and customers on high-priority escalations and act as a resource to resolve escalations from team members as necessary
• Identify cases that require escalation (either technically or strategically)
• Create, maintain, and coordinate incident management requests to product or engineering
• Design and implement solutions that scale the support offering through automations
• Coordinate with Customer Success Managers to address any technical issues impacting a customer's success
• Create technical articles or knowledge base (e.g., edit or create news/ knowledge-based articles) that is internal or customer-facing for a better customer support experience
• Be a customer advocate for timely resolution of the problems reported, understand the environment/network and impact on business

Manager, Solutions Support Engineering

• Develop and launch high-impact partner enablement programs aligned to our GTM priorities and sales motions
• Lead the creation of role-based learning journeys for partners
• Own the partner onboarding experience and drive continuous learning to accelerate time to first deal and partner productivity
• Collaborate closely with cross-functional stakeholders (Sales Enablement, Product Marketing, Channel Sales, etc.) to ensure consistency in training and messaging
• Build compelling sales plays, eLearning modules, playbooks, and toolkits that partners and internal teams actually use
• Translate complex value propositions into simple, actionable resources for partner sellers
• Support the launch of new products and solutions by equipping partners with clear GTM guidance and enablement materials
• Deliver field-ready content that aligns to the Wiz sales process and MEDDIC methodology
• Work hand-in-hand with Channel Sales and Partner Solution Architects to drive adoption of tools and content across partner ecosystems
• Deliver content for live trainings and partner webinars and contribute to events like Sales Kickoff, Halftime, and QBRs
• Collect feedback from the field and iterate based on what’s working and what’s not own it end-to-end

Senior Partner Enablement Manager

• Demonstrate an intimate understanding of Wiz Cloud Security Solutions and their value to our customers
• Demonstrate ability to position and advise to CISO level executives with industry Point-of-View business insights; Continue to listen, build and grow executive relationships with customers
• Develop and close business to consistently meet or exceed quarterly sales quotas, in a way that reflects Wiz values
• Align with Wiz partner ecosystem to optimize market opportunity
• Maintain accurate pipeline management with expert-level forecasting
• Build effective working relationships with Solutions Engineering, Customer Success, Product, Marketing, Delivery, and Executive teams to ensure strategy alignment and achieve company objectives

• Responsible for technical customer support experience within the Wiz product
• Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams
• Identify cases that require escalation (either technically or strategically)
• Create, maintain, and coordinate incident management requests to product or engineering
• Design and implement solutions that scale the support offering through automations
• Participate in on-call rotation for after-hours, holiday, weekend support coverage

Solutions Engineer

• Partner with the Growth sales team to provide technical leadership to our customers and prospective customers in conjunction with helping our team meet their quarterly sales targets.
• Provide presentations to our customers and prospective customers such as whiteboards, product demonstrations, slides, and proof of value outcomes.
• Help our customers and prospective customers build test plans for demonstrating the value of the Wiz platform in their environment.
• Learn new technology to articulate the value of Wiz to potential customers.
• Invest time in learning new product features, industry related developments, and broadening your overall technical skillset.

Solutions Engineer – Growth

• Sector Specialist: Demonstrate an intimate understanding of Wiz Cloud Security Solutions and their specific value to the NHS, Local Authorities, Higher Education, and Blue Light services.
• Strategic Advisory: Position and advise CISO and CDIO-level executives with industry Point-of-View business insights; build and grow trusted-advisor relationships across the Wider Public Sector (WPS) landscape.
• Navigate Procurement: Develop and close business to consistently meet or exceed quarterly sales quotas, leveraging key frameworks such as G-Cloud, Data and Outcomes (DOS), and SBS.
• Ecosystem Orchestration: Align with the Wiz partner ecosystem and specialized Public Sector SIs/Resellers to optimize market opportunities and regional reach.
• Precision Forecasting: Maintain accurate pipeline management with expert-level forecasting, respecting the specific fiscal year-end (March) cycles of public bodies.
• Internal Synergy: Build effective working relationships with internal teams to ensure strategy alignment and achieve mission objectives tailored to community and patient-facing services.

Enterprise Account Executive – UK Public Sector, Healthcare

Enterprise Account Executive

Account Manager

• Lead, mentor, and motivate a team of TAMs. Provide the team with technical and strategic guidance to ensure delivery of exceptional service to customers in Japan.
• Collaborate with Operations, Sales, Renewals, and Marketing teams on at scale customer programs to help drive customer retention and growth.
• Program management account escalations to ensure timeline and well-coordinated resolution.
• Maintain up-to-date functional and technical knowledge of the Wiz platform, and continuously monitor news related to new & emerging cloud security threats.
• Help customers make the most of their Wiz investment by pointing them to the right resources.
• Measure customers’ achievement via a data driven approach and report those both internally and externally.
• Identify and address technical issues to ensure high levels of customer satisfaction.
• Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
• Advocate for customer needs across various departments (product management, support, etc.)

Renewal Manager – Central

Product Marketing Manager

Field Marketing Specialist

Senior GTM Strategy and Planning Analyst

Senior Renewal Manager – Southeast

Majors Account Executive

Solutions Support Engineer

Manager, Solutions Support Engineering

Senior Partner Enablement Manager

Majors Account Executive

Solutions Support Engineer

Solutions Engineer – Growth

Enterprise Account Executive – UK Public Sector, Healthcare

Enterprise Account Executive

Manager, Technical Account Management