Wingman Group

Frontend Engineer

• Responsible for all websites within the CREATE Group (Wingman Group, Fortify Technology, Housemark, Housemark Escapes, and Delta Wealth)
• Building, customising, and maintaining WordPress websites; with focus on performance, responsiveness, and clean/modern designs
• Must be able to work collaboratively with the onshore team and delivery high-quality, timely projects

Web Developer

Sales

• Updating the client database system
• Scheduling meetings with home buyers and sellers
• Generating client information and feedback
• Act as initial contact for potential clients (through phone calls or email management)
• Updating of transaction management systems
• Drafting of a listing agreement
• Proofread and manage contracts
• Documentation needed for real estate license renewal
• Ensuring file compliance for transactions like a mortgage loan, opening an escrow, etc.
• Managing social media platforms
• Updating of each online property profile
• Creating collateral for marketing activities like flyers, posters, ads, etc.

Real Estate Transaction Coordinator – Sales

Accountant

• Trust Account Management
• Set up and maintain trust accounts in compliance with applicable laws and regulations.
• Monitor and reconcile trust accounts regularly to ensure accuracy and compliance.
• Process deposits, disbursements, and transfers in accordance with trust agreements.
• Prepare periodic trust account statements and detailed financial reports for clients and stakeholders.
• Financial Reporting & Compliance
• Prepare monthly, quarterly, and annual financial reports to ensure compliance with trust regulations.
• Ensure all trust accounting procedures adhere to applicable accounting standards and legal requirements.
• Conduct regular audits and reviews of trust accounts to identify discrepancies and take corrective actions.
• Liaise with regulatory authorities to ensure compliance with trust laws and guidelines.
• Client and Stakeholder Communication
• Communicate with clients, beneficiaries, and stakeholders regarding trust account matters in both Mandarin and English.
• Provide detailed explanations and updates on account activity, ensuring transparency and understanding.
• Respond to client inquiries and resolve issues promptly and professionally.
• Tax Compliance and Documentation
• Prepare and file trust-related tax returns, ensuring compliance with applicable tax laws.
• Maintain accurate and up-to-date records of trust transactions, correspondence, and legal documents.
• Assist in preparing tax-related documents and ensuring timely submission of necessary filings.
• Risk Management and Internal Controls
• Identify and mitigate risks associated with trust account management.
• Implement and maintain strong internal controls to safeguard trust assets.
• Ensure adherence to Anti-Money Laundering (AML) and Know Your Customer (KYC) procedures.

Trust Accountant

Social Media Manager

• Develop and execute social media strategies to enhance brand presence across all platforms.
• Create visually stunning content using Canva that aligns with marketing goals.
• Schedule, monitor, and engage with social media audiences to drive engagement and growth.
• Provide efficient and organized administrative support for buyer’s agent activities.
• Maintain and update client records, contracts, and schedules.
• Assist with property research, inspections, and client communications.
• Collaborate on innovative marketing campaigns and strategies to push the brand forward.
• Manage and execute branch-specific marketing initiatives.
• Ensure consistency in branding and messaging across all platforms.
• Assist in generating leads and nurturing client relationships.
• Support business development activities to drive growth across branches.

Graphics Designer

• Create visually stunning templates for flyers, brochures, and other marketing materials.
• Develop new marketing materials based on specific briefs while maintaining brand consistency.
• Edit and enhance photos for marketing and promotional purposes.
• Design digital and social media marketing content, ensuring high-quality visuals.
• Produce high-quality design work, including web page layouts and graphic design.
• Review and adhere to branding guidelines to ensure consistency across all marketing materials.
• Design materials for NGU functions, including PowerPoint presentations, invitations, and more.
• Implement visual content on websites, including landing pages, seasonal campaigns, and promotional offers.
• Work on merchandising and ongoing offers to enhance customer engagement.
• Assist with buyer’s agent admin tasks and social media marketing support.
• Perform housekeeping tasks on the website to maintain accuracy and up-to-date content.
• Liaise with printers and key stakeholders for specific design projects.
• Collaborate with the team to meet design and marketing objectives efficiently.

Graphic Designer, Video Editor

Executive Assistant

• Organize and maintain the client’s calendar, ensuring proper time management.
• Schedule meetings, training sessions, and events with internal and external stakeholders.
• Manage calendar invites, including sending, rescheduling, and following up via Google Calendar or Microsoft Teams.
• Draft and respond to emails behalf, ensuring clear and professional communication.
• Coordinate and manage correspondence with team members, new hires, and other stakeholders.
• Prepare and revise important onboarding documents, including First Week Planners, Training Calendars, and Welcome Guides.
• Handle confidential and sensitive files, such as bonus spreadsheets and team member records.
• Assist with virtual onboarding processes for new hires, ensuring a smooth integration.
• Monitor and manage updates to tasks and workflows.

• Deliver structured training sessions covering sales processes, prospecting, and client support best practices.
• Provide hands-on training in major CRMs widely used in Australian and New Zealand property management (e.g., VaultRE, Rex, Agentbox, Box+Dice, and Property Suite).
• Develop and refine training materials to ensure efficiency, accuracy, and alignment with industry standards.
• Monitor and assess trainee performance, providing constructive feedback and guidance for improvement.
• Manage multiple training activities simultaneously while maintaining high quality and attention to detail.
• Collaborate with fellow trainers, coordinators, and management to continuously improve training programs.
• Adapt to new training requirements, tools, and project scopes as they arise.

Sales Trainer – Support Package

Insurance

• Enter client details, loan data, and documentation into CRM and aggregator systems (e.g., Mercury, MyCRM, SalesTrekker).
• Upload and organise documents in line with internal compliance procedures.
• Maintain accurate and up-to-date client files, including digital filing and record keeping.
• Support document requests and track outstanding items using checklists and templates.
• Prepare file checklists and organise digital folders for new applications.
• Monitor email inboxes and forward documents or requests to relevant team members.
• Assist with internal reporting, compliance checks, and audit preparation.
• Maintain logs of application progress and update internal trackers.
• Enter and update client insurance data (loan protection, life/income insurance, etc.) into relevant systems.
• Assist with generating quotes and pre-filled forms for brokers to review with clients.
• Liaise with insurers on basic administrative matters (e.g., follow-ups, missing documents).
• Ensure proper documentation is saved and linked to loan files for compliance.

Mortgage Insurance Administrator

Marketing

• Utilize Canva to design marketing materials, including brochures, signboards, property listings, and advertisements.
• Create materials for publications such as Wentworth Courier (WWC) and Mosman Daily.
• Conduct regular audits to ensure website functionality, performance, and optimal user experience.
• Write and optimize meta titles and descriptions to boost search engine rankings.
• Monitor and manage negative keywords in Google Ads campaigns.
• Maintain and update Agent Box to ensure efficient use and accurate data management.
• Organize workflows and clean up tasks in Monday.com.
• Use Landchecker, Property Data Online, and Realbase systems to gather and manage property information.
• Develop and manage Facebook lead ads campaigns to attract prospects.
• Manage customer journeys, campaigns, and pipelines using GHL.
• Plan, execute, and monitor marketing campaigns to achieve business objectives.
• Assist in managing budgets for various marketing activities and campaigns.
• Track and analyze property data using Excel spreadsheets.
• Collate and present news articles and updates related to the real estate sector.