WashU IT

Bookkeeper

• Serve as the primary budget and financial support for multiple academic units
• Prepare and administer departmental budgets, accounts, and reports
• Ensure efficient and effective use of financial resources
• Initiate/review purchasing transactions and maintain documentation
• Process spend authorizations and travel expense reports
• Review invoices and reimbursement requests for compliance
• Monitor account balances and maintain encumbrances
• Complete year-end financial closing procedures
• Assist with post-award grant reporting and reconciliation duties

Accounting Assistant III – Arts and Sciences

Director

• Lead analytic and institutional research projects that inform institutional priorities.
• Conduct statistical analyses to support strategic planning and initiatives.
• Develop and apply analytic frameworks to evaluate policies, interventions, and programs.
• Apply advanced analytic methods, including predictive analytics and machine learning.
• Oversee production of surveys, reports, and dashboards used by senior leadership.
• Collaborate with academic and administrative leaders to define key questions.

Assistant Director, Analytics & Insights

Security Engineer

• Prepare written content for a diverse audience of faculty, staff, and students, explaining technical concepts to non-technical users.
• Help develop training curriculum and phish testing strategy using visual design and editing software such as Vyond, Articulate, or Adobe Creative Suite.
• Conduct research for articles and web content pertaining to topics and best practices in information security.
• Plan and manage events for Cybersecurity Awareness Month.
• Analyze data about newsletter readership, website traffic, phishing simulation results, training completions, etc. to understand and improve program performance.
• Configure and maintain content in Learning Management System (LMS) platforms like KnowBe4, Workday Learning, and Canvas.
• Provide customer support.
• Perform other duties as assigned.

Security Awareness, Behavior, & Culture Analyst I

Executive Assistant

• Provide coordination and administrative support for clinic operations
• Support weekly clinic operations including patient scheduling, intake, and referrals
• Facilitate communication among patients, providers, students, and campus partners
• Coordinate community engagement activities for MD students
• Maintain the CE Hub repository and related web content
• Manage communications with community agencies
• Evaluate purchasing sources and liaise with vendors for service issues
• Conduct community outreach to raise awareness of clinic opportunities
• Monitor the CE Hub email inbox and triage inquiries

Medical Secretary III – Certified

Operations

• Leading team efforts on department specific collection within a payor
• Assisting staff with resolving department specific issues
• Identifying and resolving department and payor trends
• Assisting manager or supervisor with special projects
• Motivating staff and promoting team effort and department goals
• Resolving invoices within the team that require special attention
• Collaborating with the team to manage operational problems or backlog

Team Lead Operations – Neurology

Collections

• Coordinate and perform professional billing activities in accordance with the No Surprise Billing Act (NSBA)
• Utilize Epic tools such as WQs, reports, and modules/applications for billing tasks
• Process applicable pre-service payments
• Assist in coordinating out of network authorization and single case agreement processes
• Verify non-contracted coverage assignments and self-pay services
• Communicate with patients and process payments prior to service date
• Collaborate with clinical and scheduling teams for the Epic referral triage process
• Interact with physicians, clinical staff, and department administrators as liaison for various billing processes

Billing and Collections Coordinator

Billing Specialist

• Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges
• Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling
• Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry
• Makes collection calls to insurance companies and/or patients to ensure timely payment of claims
• Contacts insurance companies regarding posting payments and collection agencies regarding payment reports
• Supports customer service unit in answering billing and collection questions
• Assists with training new staff
• Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices each day and follows best practices for one-touch resolution as established within the department
• Interacts with management and staff members to discuss issues
• May act as Team Lead
• Assists with special projects

Insurance Billing/Collection Assistant III – Surgery

Events

• Support all programing and events operations including high-caliber signature events, internal and external audiences, faculty conferences, seminars, graduation ceremonies
• Manage the event process from start to finish including logistics, communications, and budget
• Collaborate with staff and faculty to determine event type and scale
• Conduct planning meetings and evaluations
• Manage event logistics including set-up, tear-down, registration, audio-visual, food, and beverage
• Research potential venues and negotiate contracts
• Perform other duties as required

Events Specialist I

Therapist

• Complete insurance verification, examination, and tracking of insurance authorizations
• Validate referral record accuracy
• Enter demographic and insurance/referral information into patient medical record
• Perform varied professional services to ensure therapy services are reviewed and completed efficiently
• Ensure maximum reimbursement with all payers by securing necessary authorizations
• Complete insurance verifications and update Epic EMR database
• Perform specialized duties with minimal supervision
• Copy and fax medical records as required
• Contact necessary insurance companies for benefit verification and pre-certification of therapy procedures
• Notify coding staff for missing or inaccurate coded services
• Work with referring physician offices to provide updated orders
• Verify ICD-10 diagnosis application with Epic database for follow-up visits
• Collect data for internal/external requests
• Maintain open communication with providers and referring physicians
• Document and notify necessary parties of pre-certification when received
• Review, follow-up, and reconciliation of pre-arrival, patient, and financial work queues as transpired
• Provide support to patient/office and pre-arrival processes when required
• Perform other duties as assigned

Insurance Billing/Collections Assistant II – Program in Physical Therapy

Payroll

• Advises and assists departmental supervisors on payroll related issues
• Processes payroll transactions for academic and nonacademic personnel
• Assists new employees with completing the appropriate new hire, payroll and benefit forms
• May provide general orientation for new employee
• Responsible for departmental foreign national paperwork and compliance for visas
• Assists supervisors with the hiring process including job requisitions, PHS entry and appointment screening
• May maintain sick and vacation leave records for staff personnel
• Prepares cost-transfers and journals adjusting when necessary
• Maintains personnel and payroll related files for department
• May assist supervisors with documentation needed for employee evaluation process
• May assist in annual budget process
• Ensures accuracy and completion of PAR’s reports
• Administers academic bonus plan and faculty compensation plan

Senior Payroll Associate – Cardiology

Administration

• Manages and directs all research financial and operational issues for the department
• Oversees grant and operating funds from multiple divisions
• Prepares and analyzes department research budget, financial plan, and projections
• Develops tracking mechanisms for grant submission data
• Provides data for research components of division strategic plan documents
• Reviews and approves social expenses, equipment, and other transactions
• Approves payroll documents
• Develops and maintains standard practices and procedures for efficient workflow
• Handles employee-related problems and ensures staffing levels are maintained
• Prepares annual reports for research administration

Director, Research – Business Administration – Radiology

Chief Technology Officer

• Reporting directly to the University Chief Information Officer (CIO)
• Serve as a deputy for the CIO with a foundation in strategic leadership
• Oversee all IT services provided by WashU IT to the academic and administrative business units
• Enable IT and digital transformation programs through engagement with university strategic plans
• Develop, communicate and actively promote overall WashU IT business/technology plans
• Collaborate to develop and maintain a strategic plan supporting university's strategy for digital transformation
• Align the organization's application and information strategy with overall business strategy
• Engage with key stakeholders to promote and grow the adoption of technology initiatives
• Oversee planning and execution of strategic and critical tactical projects
• Build and oversee the AVC and executive directors for assigned organization
• Cultivate a culture of personal responsibility and accountability

Deputy Chief Information Officer – Academic and Administrative Technologies

Manager

• Provides leadership, supervision, and coordination of patient care staff.
• Coordinates patient services with physicians and staff.
• Reviews, assists, and promotes the development of policies and procedures.
• Assists in preparation and control of department operational budget.
• Directs and coordinates activities of staff including performance evaluation.
• Provides direct patient care and administers medication as necessary.
• Promotes/maintains good public relations with patients and families.
• Acts as troubleshooter, contact person, counselor, and interviewer for patient care research.

Nurse Manager – Back Office, Gastroenterology/General GI

Analyst

• Supports and facilitates all aspects of the system credentials verification process for medical staff and managed care provider appointments and re-appointments.
• Accountable for initial and continuous verification of credentials of medical staff members, health care/allied health providers for medical staff and managed care providers.
• Maintains permanent credentials files on all applicable medical staff members, managed care and allied health providers.
• Assures the confidentiality and integrity of all aspects of the credentialing verification program and process.
• Participates in training and development of HMP personnel on credentialing verification issues.

Government Enrollment Analyst

Business Analyst

• Prepares business cases working with university partners
• Collaborates with Project Manager to define approach for requirements elicitation, documentation, management, and communication
• Ensures business opportunities, objectives, and success criteria are clearly articulated
• Performs current state analysis and/or root cause analysis as required
• Selects and applies modeling techniques for requirements analysis (scope, process, rules, data, interface models, etc.)
• Works with Project Manager to support requirements validation across scope, user acceptance, implementation, and deployment; assists in defining success metrics
• Performs feasibility analysis as required for projects
• Coordinates planning activities to meet objectives and timelines of overall program or project; works with Project Manager to forecast required time and resources
• Implements strategies for gathering, reviewing and analyzing data and system requirements
• Documents requirements, establishes scope and objectives and determines strategy for evaluating requirements implementation in systems to achieve business goals
• Organizes requirements by release and other needed categories and sets up traceability matrix; articulates requirements relationships and dependencies
• Translates and simplifies requirements for technical and business audiences; performs gap analysis in collaboration with technical teams
• Prioritizes requirements working with university partners and creates conceptual prototypes and mock-ups
• Uses business process modeling, traceability and quality management techniques per methodology
• Manages requirements communication and applies best practices for effective collaboration and problem-solving
• Collaborates with project management to obtain requirements approvals per project plan; facilitates go/no go decisions
• Validates requirements throughout process per plan
• Uses requirements to support design and review of test cases and process change requests
• Provides consulting to all stakeholders regarding requirements management working with Project Management
• Independently prioritizes the completion of tasks and resolution of issues to ensure compliance to project deliverables
• Supports large project assignments and other initiatives as assigned
• Monitors technical solutions to ensure alignment with requirements and evaluates solution effectiveness
• Leads and coordinates activities associated with requirements management vehicles
• Coordinates activities with other business analysts
• Participates in recommending and implementing continuous improvement plans for business analysis
• Develops requirements adoption metrics and other methods of evaluating the long-term performance of the solution
• Reviews and monitors the effectiveness of business analysis via test results
• Provides status reports
• Performs other duties as assigned