Vanta

Customer Success Manager

• Own the post-sales relationship for indirect customers, supporting a book of business sold through Vanta’s reseller and partner channels.
• Drive product adoption, value realization, and long-term retention through partner-delivered implementations and enablement.
• Act as the strategic liaison between Vanta’s Customer Success and Partner teams—ensuring alignment, accountability, and consistent customer experience.
• Collaborate with Partner Managers to develop shared success plans for key accounts.
• Build and iterate on internal processes, documentation, and engagement models that support partner-driven CSM motions at scale.
• Identify and surface gaps in the post-sales partner experience and help shape what world-class Partner Success looks like at Vanta.
• Influence the roadmap and product experience by advocating for partner-specific customer needs.
• Deliver insights, reporting, and feedback loops to drive performance and outcomes across your book of business.

Partner Customer Success Manager

Content Marketing Manager

• Establish scalable programs and systems that deliver customer insights and enable teams to engage directly with customers and users.
• Lead strategic initiatives that inform product strategy, and deliver substantial customer value that impacts multiple departments.
• Enhance the influence of the Design organization by working openly, sharing customer insights, leading workshops from insights to action while also improving the ways we work to bring the customer to the center of what we do.
• Mentor designers and PMs, helping them gather better customer insights, by providing feedback on content and ways of working.

Staff Content Designer

Product Manager

• Own the IAM product vision and roadmap, setting direction for authentication, authorization, user modeling, and ownership frameworks in close partnership with engineering leadership
• Drive the User Model split to completion — separating IAM Users (auth/permissions) from Personnel Records (GRC/compliance) in a complex, cross-team data migration with org-wide impact
• Define Ownership 3.0 — chart the path from binary object-level ownership to customer-customizable, role-based permissions that serve both startups and large enterprises
• Shape Vanta's authorization strategy proactively, ensuring product teams build on shared platform capabilities rather than ad hoc permission solutions
• Contribute to multi-tenant access architecture, enabling seamless cross-domain experiences for auditors, MSPs, and multi-workspace enterprise customers
• Navigate complex cross-team dependencies across GRC, Trust, Collaboration, and PEX — all of which have authorization needs that this role must harmonize
• Partner deeply with engineering and technical domain experts to balance enterprise complexity with comprehensibility for smaller customers
• Translate technical IAM concepts into clear business value for leadership, GTM teams, and cross-functional stakeholders
• Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact

Staff Product Manager, Identity Platform

Administration

• Lead the configuration, customization, and ongoing administration of Salesforce CPQ to support complex pricing and quoting needs.
• Own the creation of new products in Nue CPQ, including product configuration, pricing models, and catalog management.
• Manage the SKU lifecycle process from creation through deprecation, ensuring accurate product data and smooth transitions.
• Maintain deal approval logic, including discounting, non-standard terms, and exception handling, leveraging Salesforce and Approvals Pro.
• Partner with Deal Desk, Finance, and Legal to operationalize pricing rules, discounting guardrails, approval thresholds, and contracting standards.
• Troubleshoot and resolve CPQ-related issues, providing timely support to sales teams and ensuring minimal disruption to deal cycles.
• Build and maintain the integration between Salesforce CPQ and Ironclad for contract management.
• Drive continuous improvement by analyzing system performance, gathering stakeholder feedback, and implementing enhancements that optimize efficiency and user experience.
• Troubleshoot and resolve complex CPQ and Salesforce issues, minimizing business disruption.
• Maintain clear documentation of CPQ architecture, processes, and decision logic.
• Act as a trusted partner to Revenue Operations, Sales, Finance, Legal, and Product by translating business requirements into scalable CPQ solutions.

Senior CPQ Administrator

Manager

• Own end-to-end campaign management on LinkedIn, Facebook, and TikTok for US and international markets
• Partner with MOps and RevOps to connect paid pipeline to revenue outcomes and optimize for downstream conversion
• Create the single source of truth for paid performance: ROAS, CAC, pipeline contribution, and channel efficiency metrics
• Translate performance data into strategic recommendations for budget allocation, channel mix, and creative direction
• Design and run A/B tests on creative, messaging, audience targeting, offers, and landing page variations
• Partner with an external agency to build and operationalize Vanta's attribution model, including touchpoint tracking, funnel credit logic, and lift testing for paid ads
• Define how marketing touchpoints are tracked, classified, and credited across the funnel, ensuring attribution integrates into planning, budgeting, and reporting
• Identify and resolve funnel tracking gaps in partnership with RevOps and Data teams
• Support forecasting and budget allocation processes by delivering strategic recommendations that guide GTM strategy and channel mix
• Synthesize insights for executive stakeholders to inform long-term investment tradeoffs
• Help shape our PLG measurement strategy ahead of a 2026 rollout
• Contribute to hiring and long-term team design as this role has a clear path to evolve into formal people management

Digital Advertising Manager

Account Executive

• Partner with Core AEs to support deals involving TPRM and emerging products, from early discovery through close
• Lead and support deep discovery conversations, helping uncover risk, compliance, and third-party management use cases
• Deliver high-quality, end-to-end product demos of TPRM and related products, confidently handling lightly technical questions without needing a Solutions Engineer
• Act as a deal accelerator: jump in wherever needed to keep momentum high (customer calls, follow-ups, Looms, exec alignment, on-site travel, etc.)
• Help shape deal strategy by identifying blockers, risks, and paths to close
• Provide real-time feedback to Product and Enablement based on customer conversations and deal learnings
• Support the evolution of Vanta’s specialty selling motion as TPRM and emerging products mature in-market
• Play a critical role in scaling Vanta’s next wave of products beyond core compliance
• Be part of a highly collaborative, deal-focused specialty sales team
• Influence how specialty selling is done at Vanta as the function matures
• Work closely with Sales, Product, and Leadership on high-impact opportunities

Specialty Account Executive, Third Party Risk Management

Software Engineer

• Provide timely, high-quality IT support to Vanta’ns in-office and remotely across time zones
• Handle onboarding and offboarding logistics, including account provisioning and hardware management
• Own the setup, maintenance, and reliability of in-office technology (AV, networking, etc.) in our flagship office
• Administer SaaS tools such as Google Workspace and Okta
• Help manage macOS devices via Jamf and assist with security/compliance configurations
• Document workflows and improve IT processes for scale
• Participate in an on-call rotation for urgent support issues
• Create and maintain clear, user-friendly documentation for internal processes, tools, and workflows

IT Operations Engineer

Full-stack Engineer

• Lead and execute projects with multiple stakeholders to build collaborative platform features used across Vanta's product
• Design and build high-quality, reusable APIs and UI components that other engineering teams easily adopt
• Partner with product, design, and engineering teams to understand requirements and deliver cross-cutting features
• Participate in on-call rotation to ensure system reliability and respond to incidents
• Conduct thorough code reviews and mentor engineers to elevate team practices
• Contribute to Vanta's engineering culture and technical direction as we scale

Senior Fullstack Software Engineer, Collaboration

Program Manager

• Own monitoring of post-sales SME delivery programs for commercial and enterprise accounts including milestones, dependencies, risk tracking, and stakeholder comms through onboarding/implementation - and after.
• Lead cross-functional alignment: Coordinate with customer success managers (CSMs), GRC SMEs, and Product (EPD) to unblock customer outcomes and ensure consistent execution, handoffs, and consistency post-implementation.
• Standardize + scale playbooks: Work with SMEs and CSMs to define repeatable processes for framework mapping, evidence expectations, and common customer patterns to reduce time-to-value and improve consistency for our customers. Streamline and automate internal processes related to tracking program success.
• Continuously monitor delivery against KPIs: Consider existing KPIs and develop new ones over time to optimize and mature services for Vanta’s customers.
• Enable new SMEs and CSMs: On program migration processes and internal mechanisms related to the managed program.

Program Manager, Pro Services

Senior Fullstack Software Engineer – Collaboration

• Hire, manage, mentor, and develop IT Operations Engineers across EMEA, providing regular feedback, coaching, and performance management
• Foster a collaborative, inclusive, and high-performing team culture aligned with Vanta’s values
• Own IT Operations delivery across EMEA, ensuring consistent, high-quality support for employees in the region
• Partner with global IT Operations leaders to maintain consistency across regions while accounting for local needs
• Serve as an escalation point for complex or high-impact IT issues in EMEA
• Define and improve IT processes, workflows, and policies to support scale, security, and reliability
• Use data and operational metrics to identify gaps, improve service quality, and inform resourcing decisions
• Lead or contribute to global IT initiatives, rollouts, and tooling decisions
• Build strong partnerships with People, Workplace, Security, Finance, and regional leadership teams
• Act as a trusted advisor on employee technology needs and regional operational considerations
• Communicate clearly and proactively with stakeholders on priorities, risks, and progress

IT Operations Manager, Corporate Engineering

Operations

• Own the setup, maintenance, and day-to-day reliability of in-office AV systems, conference rooms, and collaboration tools
• Serve as the primary point of contact for AV support during meetings, internal events, and other high-visibility moments
• Design, standardise, and document reliable conference room and hybrid collaboration experiences across Vanta offices
• Plan, test, and operate AV for internal events such as all-hands, exec meetings, offsites, and hybrid events
• Provide high-quality IT support for Vantans in-office and remotely, including onboarding/offboarding, account provisioning, and hardware management
• Administer and support core IT systems such as Google Workspace, Okta, Jamf, and macOS devices, with an eye towards security, reliability, and scale
• Partner closely with Workplace, People, Security, and Exec teams on office technology needs, upgrades, and new buildouts
• Create clear documentation, runbooks, and checklists for IT and AV workflows to improve consistency and reduce friction
• Participate in an on-call rotation for urgent IT or workplace technology issues

IT/AV Operations Engineer

Brand Designer

• Design high-quality brand assets across digital, web, campaigns, print.
• Contribute to the evolution and maintenance of Vanta’s brand identity system.
• Translate creative briefs into visual solutions that align with brand standards.
• Develop layouts, visual systems, and scalable templates that improve efficiency and consistency.
• Collaborate with other creatives and cross-functional partners to bring work to life.
• Apply strong typographic and compositional thinking to projects.
• Select and thoughtfully apply photography, illustration, and graphic elements that reinforce brand storytelling.
• Prepare production-ready files and ensure quality across deliverables.
• Explore new tools—including AI—to improve craft and speed.

Salesforce Developer

• Own solution design and technical architecture of Vanta's Salesforce platform, ensuring scalability, security, and performance
• Lead a team of Salesforce Developers and work closely a team of Salesforce Admins and Product Managers, providing architectural guidance and technical direction
• Own the CI/CD and deployment process using Gearset, driving faster release cycles, automation, and improved developer experience
• Design and implement integrations between Salesforce and Vanta's product to enable end-to-end provisioning, self-service, and product-led growth
• Partner with GTM Operations, Sales, Customer Success, Marketing, EPD, and Product to translate business requirements into technical solutions
• Define platform governance standards including data models, integration patterns, security controls, and development best practices
• Drive platform optimization initiatives to improve performance, reduce technical debt, and enhance user experience
• Lead AI and automation initiatives to increase GTM team productivity
• Provide technical escalation support for complex platform issues

Salesforce Architect

• Own the complete lifecycle of features and capabilities from conception through delivery, adoption, and measurable business outcomes
• Balance strategic roadmap projects with ad hoc business requests, proactively anticipating stakeholder needs and serving as a thought partner in designing scalable solutions
• Partner with Revenue Operations, Finance, Deal Desk, and Sales to gather requirements and translate business needs into clear, actionable product requirements and process designs
• Establish data-driven frameworks to measure system performance, user adoption, and business impact, using analytics to inform prioritization and drive continuous improvement
• Own the product roadmap and execution for post-opportunity workflows including quoting, contracts, entitlements, and provisioning
• Work with vendors who support Quote-to-Cash workflows, including LeanData (opportunity routing), Ironclad (contracts), Nue (CPQ), NetSuite (ERP), Workato (automation), and others to optimize integrations and maximize value
• Design and deliver integrations between Salesforce, ERP systems, and Vanta's product platform to enable end-to-end Quote-to-Cash automation
• Drive change management and user adoption initiatives, ensuring features deliver intended business value and achieve sustained usage
• Monitor system performance and proactively identify opportunities for process optimization and automation
• Communicate project status, adoption metrics, and business impact to stakeholders across the organization
• Leverage AI and automation technologies to improve workflow efficiency and reduce manual processes