Vanta

IT Operations Manager, Corporate Engineering

Vanta

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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About the role

  • Hire, manage, mentor, and develop IT Operations Engineers across EMEA, providing regular feedback, coaching, and performance management
  • Foster a collaborative, inclusive, and high-performing team culture aligned with Vanta’s values
  • Own IT Operations delivery across EMEA, ensuring consistent, high-quality support for employees in the region
  • Partner with global IT Operations leaders to maintain consistency across regions while accounting for local needs
  • Serve as an escalation point for complex or high-impact IT issues in EMEA
  • Define and improve IT processes, workflows, and policies to support scale, security, and reliability
  • Use data and operational metrics to identify gaps, improve service quality, and inform resourcing decisions
  • Lead or contribute to global IT initiatives, rollouts, and tooling decisions
  • Build strong partnerships with People, Workplace, Security, Finance, and regional leadership teams
  • Act as a trusted advisor on employee technology needs and regional operational considerations
  • Communicate clearly and proactively with stakeholders on priorities, risks, and progress

Requirements

  • Demonstrated experience managing and scaling IT or enterprise engineering teams
  • Strong people leadership skills with a proven ability to coach, develop, and retain talent
  • Solid understanding of IT operations fundamentals (end-user support, access management, device lifecycle, SaaS administration)
  • Experience operating in globally distributed teams and across multiple time zones
  • Ability to balance regional autonomy with global alignment
  • Strong communication skills and comfort working with senior stakeholders
  • Experience building processes and teams in high-growth environments
  • Comfort making decisions with incomplete information and evolving priorities
  • Ability to work in our London office in a hybrid setting (3 days per week)
  • Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.
Benefits
  • 100% covered medical, dental, and vision benefits with dependents coverage
  • 16 weeks paid Parental Leave for all new parents Health & wellness stipend
  • Remote workspace, internet, and mobile phone stipend
  • Commuter benefits for team members who attend the office
  • Pension matching
  • 25 days of Annual Leave per year and unlimited sick time
  • 8 company-paid holidays
  • Virtual team building activities, lunch and learns, and other company-wide events!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT operationsend-user supportaccess managementdevice lifecycleSaaS administrationprocess improvementdata analysisoperational metricsIT process workflowsIT policies
Soft Skills
people leadershipcoachingteam developmentcommunicationcollaborationproblem-solvingdecision-makingadaptabilitytrust buildingstakeholder management