
Staff Content Designer
Vanta
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $225,000 - $265,000 per year
Job Level
About the role
- Establish scalable programs and systems that deliver customer insights and enable teams to engage directly with customers and users.
- Lead strategic initiatives that inform product strategy, and deliver substantial customer value that impacts multiple departments.
- Enhance the influence of the Design organization by working openly, sharing customer insights, leading workshops from insights to action while also improving the ways we work to bring the customer to the center of what we do.
- Mentor designers and PMs, helping them gather better customer insights, by providing feedback on content and ways of working.
Requirements
- 8-10+ years of experience at B2B SaaS products on large-scale projects
- Demonstrated track record of maintaining high executional quality and organizational impact
- Independent in driving discovery processes and leveraging customer insights to inform product strategy
- Skilled in leading the discovery process from ambiguity, execution, to actionable insights
- Strong ability to mentor and influence others, including senior and executive management teams
- Comfortable navigating ambiguity and complex problem-solving
- Excellent communication skills, capable of clearly articulating design concepts to diverse audiences
- Proficient in managing complex projects, timelines, and proactive escalation handling
- Case studies required, showcasing your impact across 2-3 content design projects
- Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact
Benefits
- 100% covered medical, dental, and vision benefits with dependents coverage
- 16 weeks fully-paid parental Leave for all new parents
- Health & wellness and remote workplace stipends
- Family planning benefits
- 401(k) matching
- Flexible work hours and location
- Open PTO policy
- 11 paid holidays in the US
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
B2B SaaScustomer insightsproduct strategydiscovery processescontent designproject managementexecution qualitycomplex problem-solvingAI application
Soft Skills
mentoringinfluencingcommunicationorganizational impactcuriositywillingness to learnfeedback provisionnavigating ambiguity