U.S. Bank

Security Engineer

• Implements and supports security solutions and technologies to protect data/assets from unauthorized access, use, disclosure, destruction, modification, or disruption
• Analyzes system services, operating systems, networks, and applications
• Works to identify new security issues and risks and is involved in developing mitigation plans independently
• Serves as a technical and functional subject matter expert across multiple security domain areas, raising awareness and communicating security risks within the company
• Works to mentor junior members of the team on process and procedures
• Participates in the evaluation of technology solutions and provides feedback
• Works to develop and interpret security policies and procedures
• Supports acquisition and vendor risk assessment due diligence

Information Security Engineer

User Researcher

• Lead and execute end to end UX research that supports business objectives and delivers measurable outcomes
• Design and conduct research using appropriate methodologies, balancing rigor with practicality based on project needs
• Translate research findings into clear, actionable insights that influence product, design, and business decisions
• Create high quality research artifacts and present findings in a compelling, accessible way for diverse audiences
• Partner closely with UX designers, product managers, business line clients, marketing, analytics, and other teams to strengthen collaboration and understanding
• Define measurable research objectives and evaluate success against those outcomes to demonstrate impact
• Uphold excellence in research quality, facilitation, storytelling, and insight synthesis

UX Researcher

Manager

• Assists Mortgage Retail Regional Manager in the leadership and management of Mortgage Loan Originators to achieve production goals, operational excellence, growth, and profitability of the region
• Maintains a personal pipeline of retail mortgage loans
• Recruits, interviews, and trains elite talent, as well as be pro-active in retaining current employees and managing performance
• Actively participates in local and state mortgage banking, realtor, and builder trade associations, and maintains a thorough understanding of mortgage industry knowledge and current issues
• Communicate business goals, objectives, and company performance results to staff
• Promote an effective sales environment through sales training, individual and team coaching, and in the creation of marketing materials
• Act as liaison between U.S. Bank Home Mortgage and other departments/areas of the company
• Establishes collaborative partnerships with other business lines within U.S. Bank

Mortgage Branch Manager

Compliance

• Supports fund clients through preparation of registered investment company regulatory filings
• Responsible for drafting, reviewing and preparing fund registration statements
• Communicates with the SEC and other regulatory agencies on behalf of fund clients
• Prepares agendas, resolutions, agreements, policies and procedures for investment company board meetings

Senior Regulatory Administrator

• Assists Mortgage Retail Regional Manager in the leadership and management of Mortgage Loan Originators to achieve production goals, operational excellence, growth and profitability of the region
• Maintains a personal pipeline of retail mortgage loans
• Recruits, interviews and trains elite talent, as well as be pro-active in retaining current employees and managing performance
• Actively participates in local and state mortgage banking, realtor, and builder trade associations, and maintains a thorough understanding of mortgage industry knowledge and current issues
• Communicate business goals, objectives and company performance results to staff
• Promote an effective sales environment through sales training, individual and team coaching, and in the creation of marketing materials
• Act as liaison between U.S. Bank Home Mortgage and other departments/areas of the company
• Establishes collaborative partnerships with other business lines within U.S. Bank

Auditor

• Assists the audit team management in planning audit engagements
• Performs or supervises staff auditors in the testing of controls based on audit program directions
• Drafts audit issues under the supervision of the audit team management
• Assists the audit team management in the reporting and wrap-up phases of audits
• Applies insights and guidance gained through coaching
• Performs other duties as requested by management

Senior Auditor – Payment Services

Project Manager

• Manage and deliver a broad portfolio of Direct Sales initiatives and projects , ensuring priorities are executed on time
• Support day‑to‑day sales operations , resolving issues and acting as a point of coordination for sales leaders
• Lead and continuously improve new‑hire onboarding and ongoing sales enablement programs
• Deliver training across Direct sales skills, Salesforce adoption, USB solutions, and rules of engagement
• Partner closely with Marketing to support campaign execution, lead‑generation tracking, associations, and data tools (e.g., ZoomInfo)
• Represent the Direct Sales team on internal cross‑functional calls related to customer impact, pricing actions, and communications
• Drive process improvement to better align Direct Sales with CAM retention teams and USB bankers

Direct Sales Project Manager – Go to Market and Enablement

• Partners with Relationship Manager(s) to successfully manage a portfolio of Corporate and Public Sector Banking credit relationships
• Grows revenue as directed by senior management by successfully closing new business relationships and retaining and expanding relationships with existing customers
• Underwrites all types of credit account exposure
• Manages an assigned credit portfolio
• Successfully closes new business relationships and expands existing relationships
• Manages credit risk and responds to prospect or customer credit questions and makes independent calls on assigned portfolio of relationships
• Provides customer service, participates in joint sales calls with Relationship Manager(s), and identifies customer needs

Portfolio Manager – Corporate and Public Sector

Marketing

• Act as the strategic link between SMB customer needs, market insights, product, and go‑to‑market teams
• Lead a team responsible for SMB product marketing and campaign strategy to drive adoption, pipeline, and revenue growth
• Translate SMB buyer behavior, competitive dynamics, and vertical‑specific needs into actionable marketing and product recommendations
• Lead ongoing market research, competitive analysis, and SMB voice‑of‑customer programs to identify segment needs, opportunities, and friction points
• Build and maintain SMB buyer personas, pain‑point maps, and vertical‑specific use‑case frameworks
• Use insights to shape product strategy, marketing narratives, demand planning, and vertical expansion priorities
• Develop differentiated positioning and messaging for Elavon Business Solutions across priority SMB verticals (e.g., retail, restaurants, healthcare services, professional services)
• Own messaging frameworks for sales, marketing, partners, and executives—ensuring consistency across Elavon.com, digital campaigns, events, and sales assets
• Shape the product story across the full funnel, including acquisition, onboarding, activation, and retention
• Own SMB go‑to‑market planning for new product launches and enhancements, including segment definition, value prop refinement, readiness criteria, pricing/packaging influence, and commercialization strategy
• Build launch and scale‑up plans that support both Elavon.com digital channels and Direct Sales teams
• Create and lead SMB‑focused acquisition strategies that drive qualified traffic, high‑quality lead capture, and conversion across channels (paid media, SEO, website pathways, email, content, and partner channels)
• Collaborate with Digital Marketing, Analytics, and Sales Operations to define funnel KPIs, improve conversion performance, and maximize ROI
• Develop integrated vertical campaigns that accelerate demand and pipeline contribution
• Build sales enablement content—including playbooks, vertical narratives, product sheets, demos, competitive insights, and objection‑handling guides
• Partner with Sales teams to support sell‑through of SMB solutions, including co‑marketing assets, vertical toolkits, partner‑ready messaging, and campaign activation resources
• Enable sales teams with insights and tools that help them better position our value to SMB prospects and customers
• Develop and execute SMB lifecycle programs that increase activation, deepen product usage, drive cross‑sell, and improve retention
• Partner with Product, Customer Success, and Analytics to define lifecycle journeys that reduce churn and expand product penetration across the SMB base
• Build data‑driven programs (email, SMS, in‑product, triggered workflows) that drive incremental portfolio and revenue growth
• Monitor campaign performance, product adoption, funnel dynamics, and revenue outcomes across SMB channels
• Deliver performance insights that refine marketing strategy, inform product roadmap decisions, and surface opportunities to accelerate growth—consistent with the performance feedback loop in the uploaded job description
• Build SMB case studies, success stories, and advocacy programs that reinforce customer value and support sales effectiveness

Vice President – Head of SMB Marketing

Full-stack Engineer

• Responsible for designing, developing, testing, operating and maintaining products
• Performance Testing & Engineering - Design, develop, and execute performance tests using Apache JMeter and other industry-standard tools.
• Conduct mobile and browser performance testing to validate responsiveness and scalability.
• Implement service virtualization strategies to simulate dependent systems and reduce test environment constraints.
• System Optimization - Perform Java application tuning for memory, thread, and garbage collection optimization.
• Analyze and optimize backend services, APIs, and microservices for high throughput and low latency.
• Observability & Monitoring - Integrate and leverage observability tools such as Datadog APM, Prometheus, and Grafana for real-time performance monitoring.
• Define and track key performance indicators (KPIs) and service-level objectives (SLOs).

Software Engineer 2 – Performance Engineering

DevOps Engineer

• Supporting production applications and proactively looking for ways to automate discoveries
• Eliminating incidents from recurring and/or reducing the time it takes to get customers back up and running
• Improving availability, latency, performance, efficiency, and effective proactive monitoring
• Interfacing with business users, development teams and system administrators
• Developing, coordinating, and conducting technical reliability studies on engineering designs
• Measuring and analyzing the reliability of design, materials, processes, cost, and final products
• Recommending design or test methods and statistical process control procedures
• Completing risk analysis studies of new designs and processes
• Undertaking testing and analysis on failures, proposing changes in design or formulation to improve system and/or process reliability

Reliability Engineer 3

Account Executive

• Oversee and cultivate relationships with strategic healthcare accounts, focusing on long-term growth and retention.
• Analyze client data and industry trends to provide actionable insights and recommendations that enhance operational performance.
• Deliver consultative support to healthcare organizations, addressing challenges and identifying opportunities for improvement and expansion.
• Present performance results and strategic solutions to clients, leveraging deep industry knowledge to drive value.
• Collaborate with internal teams to develop and implement solutions that address client needs and resolve issues efficiently.
• Maintain a high level of client satisfaction through proactive communication and exceptional service delivery.

Healthcare Payments Client Executive

• Completing audit engagement assignments with minimal supervision from the audit team management
• Understanding risk and risk management techniques, identify and analyze business processes, key risks and critical controls, and evaluate control design adequacy
• Performing or supervising control testing
• Documenting work performed in conformance with internal audit policies and procedures
• Assisting the audit team management in planning audit engagements
• Performing or supervising staff auditors in the testing of controls based on audit program directions
• Drafting audit issues under the supervision of the audit team management
• Assisting the audit team management in the reporting and wrap-up phases of audits

Senior Auditor – Corporate Treasury

Analyst

• Maintain a solid working knowledge of the RCSA and BLCE policies along with the Enterprise Risk Taxonomy and the ECRA procedure.
• Serve as a point of contact for RCSA and BLCE policies along with the Enterprise Risk Taxonomy questions and concerns from business unit and CBB Risk partners. Perform the research and analysis needed to understand and respond, and ensure best practices are consistently applied by all business units. Provide formal or informal training to business units and CBB Risk partners when the need is present.
• Maintain an understanding of the business line’s operations, products/services, systems, and associated risks/controls is needed to assist with providing credible challenge on inherent risk and control environment ratings, and risk/control change management.
• Ensure each control record meets the definition of a control, is compliant with BLCE Policy, and is testable. The BLCA communicates best practices on control documentation, including how and when to document controls, and when to leverage ELCs.
• Ensure the RCSAs are attested to timely by the Business Unit (BU) Heads, RCSA Coordinators, CRO, and SBLRM by providing insightful RCSA reporting prior to attestation, responding to ORM challenges, and completing appropriate changes in the risk assessments.
• Review changes in Issues (new, completed per management assertion, and closed) and assesses impact to control environments. The BLCA coordinates with risk subject matter experts to ensure the impacts/exposures of open issues are accurately captured in risk assessment Control Environment Ratings.
• Maintain awareness of relevant change management activities, including the implementation of new and changing business processes, products and services, Authoritative Documents (such as, Bank policies and guidelines), and compliance regulations. Responsible for working with Risk Subject Matter Experts and Business Unit partners to capture impacts in the relevant risk assessment(s).
• Facilitate and participate in ongoing meetings with CBB Risk, business units, Operational Risk management, and Corporate Compliance partners to ensure robust communication and information sharing occurs across the groups.
• Monitor PRISMs, regulatory changes, estimation method changes, sales practice events, Enterprise Data Governance Feeders and Key Report changes, 3rd Party changes, business resiliency rating changes, and work with BU partners and CBB Risk subject matter experts to ensure appropriate reflection in the risk assessments.
• Enable and support the annual RCSA Workshop schedule and execution to ensure documentation remains current (i.e., 3rd Party, CAR, Issue, Product, Process, etc. alignment).
• Research, remediate and/or respond to credible challenges and/or oversight routines from second line of defense (SLOD) partners.
• Perform other duties as assigned.

Business Line Control Analyst – Consumer & Business Banking

Events

• Monitors account activity to identify fraudulent financial transactions and violations
• Secures accounts to prevent losses
• Works with internal departments to validate that charges are authorized
• Works with merchants to resolve customer service issues or fraudulent activity
• Maintains merchant processing statistics and records

Information Security Engineer

UX Researcher

Mortgage Branch Manager

Senior Regulatory Administrator

Mortgage Branch Manager

Senior Auditor – Payment Services

Direct Sales Project Manager – Go to Market and Enablement

Portfolio Manager – Corporate and Public Sector

Vice President – Head of SMB Marketing

Software Engineer 2 – Performance Engineering

Reliability Engineer 3

Healthcare Payments Client Executive

Senior Auditor – Corporate Treasury

Business Line Control Analyst – Consumer & Business Banking

Fraud Risk Analyst – Loss Prevention