Thryv

Sales

• Drive outbound outreach and actively create qualified sales opportunities
• Deliver compelling, value-driven messaging to SMB and mid-market prospects
• Execute structured call, email, and LinkedIn engagement strategies
• Partner closely with SAM leaders and sales partners to refine conversion tactics
• Strengthen your SaaS sales acumen through ongoing coaching, training, and hands-on platform experience
• Demonstrate consistent performance within a structured evaluation framework

Software Acceleration Associate, Entry Level Sales

Recruitment

• Deliver end‑to‑end recruitment across Australia and New Zealand, partnering closely with hiring leaders and becoming a trusted advisor across a variety of role types.
• Support a minimum of four hiring intakes per year, with recruitment activity ramping up 6–8 weeks prior to fixed start dates.
• Manage multiple roles, priorities, and hiring manager styles with confidence
• Build trusted, long‑term relationships with leaders across the business
• Deliver a standout, human candidate experience from first contact to day one
• Balance speed, quality, and attention to detail during peak hiring cycles
• Contribute to TA and business projects alongside BAU recruitment
• Bring ideas, energy, and a genuine “have‑a‑go” mindset

Talent Acquisition Partner

Account Executive

• Help grow local business market share
• Defend small business America and the American Dream
• Work with existing clients and hunt for new business
• Become SaaS (software as a service) experts
• Receive world-class training
• Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
• Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
• Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
• Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future

Software Account Executive

• Deliver engaging, high‑impact training that builds product knowledge and sales skill.
• Coach in the field, model effective sales behaviours, and embed best‑practice frameworks.
• Act as the subject‑matter expert for the Thryv platform, supporting complex product and customer challenges.
• Collaborate with leaders and cross‑functional teams to drive alignment, uplift results, and enhance overall sales effectiveness.

Senior Sales Effectiveness Coach

Product Marketing

• Owns GTM strategy and execution for Thryv’s freemium and free trial conversion.
• Develops and refines product positioning and messaging that articulates paid plan value and drives upgrades.
• Establishes pricing, packaging, and feature-gating strategies based on user behavior and conversion data.
• Leads product lifecycle launches, from planning to execution, at the speed and scale required of new trial features, pricing changes, and plan updates.
• Manages product launch materials for the marketing organization, creates timelines, and communicates launch readiness to the marketing leadership team.
• Provides Sales with playbooks and insights on high-intent free users and PQLs.
• Partners with Growth Marketing on messaging continuity from acquisition through conversion.
• Partners with Product to optimize the post-signup journey, including onboarding, activation, in-product messaging, and upgrade prompts.
• Tracks and improves key metrics, including activation rate, time-to-value, trial-to-paid conversion, and PQL velocity.

Senior Product Marketing Partner – PLG

• Responsible for increasing Thryv’s penetration to the existing client base
• Increasing client engagement with existing software clients
• Growing the SaaS client base through new sales
• Conducts greater than 50% of their work outside their home office
• Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs
• Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs
• Executes all defined operational processes and requirements with excellence
• Participates in sales meetings, call calibrations, and training as needed

• Increase Thryv’s penetration to the existing client base
• Increase client engagement with existing software clients
• Grow the SaaS client base through new sales
• Call on existing clients to nurture and grow relationships
• Identify and pursue new client opportunities to meet a predetermined sales quota
• Conduct greater than 50% of work outside home office
• Present opportunities for additional sales and/or extended usage based on client needs
• Identify and secure new SaaS clients by leveraging self-generated prospecting and company-initiated prospecting programs
• Execute all defined operational processes and requirements with excellence
• Participate in sales meetings, call calibrations, and training as needed

Full-stack Engineer

• Analyzes and defines software and/or systems requirements to determine specifications and standards.
• Performs coding, debugging, testing and troubleshooting throughout the application development process.
• Develops software and tools that support design, infrastructure, and technology platforms, including databases and cloud-based systems, to optimize operational efficiency.
• Provides feedback in code reviews within their owned area and other technical domains as appropriate.
• Consistently writes unit, integration, and/or API-level tests and coaches teammates to maintain testing discipline.
• Analyzes and designs databases within an application area.
• Architects and implements authentication and identity solutions using CAS and Auth0.
• Ensures all team members adhere to efficient processes and best practices by leading with expertise and guidance.
• Develops high-performance backend services using Java (Spring Boot preferred).
• Assists in tracing and debugging issues beyond their immediate team’s domain, collaborating across the engineering organization to ensure timely resolution of faults.

Lead Product Engineer

• Analyzes and defines software and system requirements to establish specifications and standards.
• Develops, debugs, tests, and troubleshoots code throughout the application lifecycle while improving observability and reliability via monitoring, alerting, incident response, and post-incident hardening.
• Designs, builds, deploys, and operates production systems and services supporting product features, integrations, and platform capabilities.
• Develops tools for infrastructure and technology platforms including operating systems, networks, databases, and cloud solutions to optimize operational efficiency.
• Builds and maintains CDC/streaming data movement workflows (e.g., Debezium, Kafka) with focus on replay, idempotency, backfills, and schema evolution.
• Delivers reliable integrations with cloud storage and data warehouses such as Snowflake and Iceberg, leveraging dbt for modeled data layers.
• Writes clean, maintainable code shipped through robust Git/PR/CI/CD workflows with appropriate testing, documentation, and peer code reviews to meet or exceed standards.
• Uses Terraform, containers, and Kubernetes (or equivalents) to safely deploy and operate services and infrastructure.
• Partners cross-functionally to define requirements, shape technical approaches, and deliver iterative value.
• Mentors engineers and contributes to engineering standards, design reviews, and platform best practices.

Senior Software Engineer, Product Engineering

• Responsible for increasing Thryv’s penetration to the existing client base
• Increasing client engagement with existing software clients
• Growing the SaaS client base through new sales
• Conduct greater than 50% of their work outside their home office
• Contact assigned clients and present opportunities for additional sales based on client needs
• Identify and secure new SaaS clients by leveraging self-generated prospecting
• Execute all defined operational processes and requirements with excellence
• Participate in sales meetings, call calibrations, and training as needed

• Responsible for increasing Thryv’s penetration to the existing client base
• Increase client engagement with existing software clients
• Grow the SaaS client base through new sales
• Conduct greater than 50% of work outside home office
• Identify and secure new SaaS clients by leveraging self-generated prospecting

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Senior Product Marketing Partner – Franchise and Partners

Marketing

• Leads and manages Thryv’s online customer community, focusing on driving engagement, connection, participation, and peer-to-peer inspiration.
• Defines and executes a consistent, on-brand community experience that reflects Thryv’s voice, values, and evolving brand across all community and advocacy touchpoints.
• Develops, manages, and executes community engagement and advocacy programs, including recognition and customer champion initiatives, that provide ongoing value and foster participation, loyalty, and visibility.
• Partners with Product Success as a Product Marketing counterpart for the online academy, shaping how education is positioned, packaged, and surfaced to drive engagement and adoption.
• Integrates product information, learning priorities, customer insights, and success stories to support the creation of marketing, enablement, and advocacy assets that advance customer learning and adoption.
• Collaborates with Product, Marketing, Sales, CX, and the online academy team to ensure education and advocacy experiences are intuitive, discoverable, and aligned with customer needs and business goals.
• Amplifies advocacy, trust, and customer enablement by promoting community participation, education engagement, and authentic customer proof points across relevant channels.
• Establishes, tracks, and analyzes success metrics for community engagement, education awareness, and advocacy participation, translating trends and insights into actionable recommendations for cross-functional teams.

Senior Customer Marketing Partner

• This role is responsible for establishing and nurturing relationships with Franchisors across North America.
• The primary objective is to secure new clients and enhance the existing franchise footprint to meet a predetermined sales quota.
• The Software Account Executive conducts greater than 50% of their work outside of their home office.
• Contacts assigned franchise leads to secure new SaaS clients by utilizing established sales processes, including providing sound recommendations through a consultative approach.
• Recommend solutions that address the client’s needs.
• Establishes and maintains strong working relationships with key stakeholders within the franchises.
• Meets and exceeds sales quotas by driving brand awareness and lead generation via Franchisee referrals, tradeshows, associations, creating and leading webinars and formal presentations, and ensuring customer satisfaction and retention.
• Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
• Participates in sales meetings, call calibrations, and training as needed.
• Travel between 50-75% of the time.

Software Account Executive – Franchise

Architect

• Represents technology, strategy, and architecture in programs and initiatives
• Partners with business stakeholders to understand strategy and drivers
• Identifies gaps and opportunities for enhanced capabilities and automation frameworks
• Monitors technology trends to assess emerging impacts and deliver viable solutions
• Oversees the architecture guild
• Reviews and approves architecture analyses and designs
• Leads technology product evaluation and selection to support strategic initiatives
• Initiates proofs of concept and builds prototypes
• Manages a team of architects and engineers for shared applications and services
• Collaborates with development teams, leads meetings, and acts as a decision maker for technical solutions.

Software Acceleration Associate, Entry Level Sales

Talent Acquisition Partner

Software Account Executive

Senior Sales Effectiveness Coach

Senior Product Marketing Partner – PLG

Software Account Executive

Software Account Executive

Lead Product Engineer

Senior Software Engineer, Product Engineering

Software Account Executive

Software Account Executive

Senior Product Marketing Partner – Franchise and Partners

Senior Customer Marketing Partner

Software Account Executive – Franchise

Senior Manager – Product Architecture