Business Advisor – Marketing Services Account Manager

Thryv

Account Manager growing a portfolio of SMB clients through tailored digital marketing solutions. Engaging face-to-face with clients and building long-term relationships in the Brisbane market.

Posted 7/24/2026full-timeBrisbane • 🇦🇺 AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing and growing a diverse portfolio of SMB clients through tailored digital marketing solutions, including SEO, AEO, SEM, and social media strategies. Proven ability to build long-term client relationships and consistently achieve sales and retention targets.

Highest-signal resume keywords

Digital Marketing Solutions SalesSEO ExpertiseAEO KnowledgeSEM ProficiencyClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SEOAEOSEMDigital Marketing SolutionsSales StrategyUpsellingCross-SellingPipeline ManagementPerformance ReportingClient Portfolio Management

Soft Skills

Organizational SkillsDisciplineCommunicationRelationship BuildingEnergy

Tools & Technologies

Thryv

Industry Keywords

SMB MarketClient RetentionSales TargetsDigital Marketing LandscapeClient Meetings

About the role

Key responsibilities & impact

Managing and growing a portfolio of 150+ SMB clients across Adelaide through regular face-to-face visits
Presenting tailored SEO, AEO, SEM and social solutions that deliver measurable outcomes for business owners
Identifying and closing upsell and cross-sell opportunities within your existing portfolio
Hitting monthly sales and retention targets with consistency and discipline
Building long-term client relationships based on genuine expertise and reliable follow-through
Managing your own pipeline, territory and schedule with full accountability
Keeping accurate records and reporting results to your Account Director
Staying sharp on Thryv product updates, the digital marketing landscape and what's moving in the SMB market

Requirements

What you’ll need

You have hands-on experience selling digital marketing solutions, SEO, AEO, SEM and social is your toolkit, not just your talking points
You can walk into a client meeting and have a genuine, informed conversation about their digital marketing performance
You've managed a client portfolio before and grown it, not just maintained it
Your clients look forward to your visits because you consistently bring value, not just a check-in
You spot upsell opportunities before the client knows they need it, and you close them naturally
You're organised and disciplined, managing 150+ relationships without dropping a single one
You bring energy and expertise to every visit, regardless of what the day has thrown at you

Benefits

Comp & perks

Field freedom + WFH flexibility
A product clients actually love
Performance that gets rewarded
A culture that backs you
Coaching that makes you sharper
Ongoing training in digital marketing, Thryv products and sales craft