Thryv

Account Manager

• Managing and growing a portfolio of 150+ SMB clients across your region
• Visiting clients face-to-face and uncovering opportunities to expand their accounts
• Presenting tailored digital marketing and SaaS solutions — SEO, SEM, social, websites and more
• Achieving and exceeding monthly sales and retention targets
• Staying ahead of digital marketing trends and becoming the expert your clients rely on
• Owning your pipeline with accountability, discipline and integrity
• Collaborating with a supportive team that celebrates wins together

Business Advisor – Marketing Services Account Manager

Sales

• Own outbound prospecting, targeted outreach, and pipeline generation
• Qualify opportunities and create momentum for SAM sales cycles
• Deliver compelling messaging to SMB and mid-market prospects
• Execute structured call, email, and LinkedIn cadences
• Collaborate with SAM leaders and sales partners to refine conversion strategies
• Strengthen your SaaS sales acumen through ongoing coaching, training, and immersion in our platform
• Demonstrate performance and consistency across a structured evaluation framework

Software Sales Specialist

Business Development Rep

• Prospecting and cold calling daily to generate new business opportunities
• Door knocking and networking to build your pipeline from the ground up
• Meeting business owners face-to-face and presenting tailored Thryv SaaS solutions
• Managing the full sales cycle — from first contact through to close and onboarding handover
• Achieving and exceeding monthly new business sales targets
• Owning your territory: planning your days with purpose and discipline
• Maintaining accurate pipeline records and reporting to your Account Director
• Staying sharp on Thryv product updates, the competitive landscape and SMB market trends

Business Development Manager

AI Engineer

• Research, design, develop, and implement advanced machine learning (ML) solutions
• Ensure deployed models are scalable, reliable, and provide tangible value
• Develop models to predict future trends, user behavior, and business outcomes
• Create systems to categorize data, such as sentiment analysis of customer feedback or document classification
• Build and fine-tune models capable of generating new content
• Work with architectures like Transformers and Large Language Models
• Perform data cleaning, preprocessing, and exploratory data analysis
• Collaborate with various engineering teams to integrate AI solutions into products and platforms
• Maintain a robust and performant 'feature store'
• Utilize Infrastructure as Code (IaC) tools for deploying ML models into cloud-based environments
• Incorporate services like speech-to-text and integrate NLP and GenAI capabilities
• Prepare detailed reports and presentations on ML experiments
• Provide guidance and mentorship to junior engineers

Senior AI Engineer

Business Advisor, Marketing Services Account Manager

Technical Account Manager

• Proactively self-source leads and connect with business owners via phone, SMS, email and virtual meetings (approximately 70% of your time)
• Meet clients face-to-face in your local market to build trust and close deals (approximately 30% of your time)
• Manage the full sales cycle — from first contact and pitching through to close and 6 months of post-sale account management
• Collaborate with Software Sales and Client Success Managers to deliver demos and turn curiosity into commitment
• Achieve monthly sales targets and activity KPIs with personal accountability and discipline
• Maintain clean pipeline records and manage your own follow-up cadence across calls, texts and emails
• Dedicate time each day to training, coaching and continuously levelling up your skills

Software Account Representative – Australia, New Zealand

Inside Sales

• Conducting outbound and inbound calls to existing and prospective Thryv customers
• Managing the full sales cycle — from prospecting and qualifying through to close and onboarding handover
• Nurturing and growing an existing customer portfolio through upselling and cross-selling relevant products
• Acquiring and developing new business opportunities via both inbound and outbound activity
• Achieving monthly sales targets and contact centre KPIs set out by the business
• Maintaining accurate pipeline records and forecasting expected sales returns to your manager
• Ensuring all sales campaigns, workflow and close rates are completed on time and to standard
• Complying with all Thryv policies, legislation and required compliance training

Business Advisor – Inside Sales

• Conduct 60+ outbound calls per day to Aussie business owners using our automatic dialler and lead sources including Yellow Pages and Thryv
• Ask smart, purposeful questions to uncover real opportunities and qualify which leads are ready to move to the field sales team
• Capture key insights and hand off qualified leads to Field Sales BDMs with everything they need to walk in prepared
• Manage follow-ups with discipline — calls, SMS and email — so no opportunity slips through the cracks
• Achieve daily, weekly and monthly KPIs and activity targets as set out by the business
• Earn commission on opportunities you generate that convert into sales
• Maintain clean, accurate pipeline notes and participate in regular team huddles and coaching sessions

Account Development Representative – Appointment Setter

Procurement

• Reviews, drafts, and negotiates a diverse range of commercial agreements, spanning vendor, SaaS/technology, services, staffing/HR, media, content, and facilities contracts while identifying and assessing legal, financial, and operational risk.
• Manages the full contract lifecycle, including routing for internal approvals and signatures, execution, storage, renewals, expirations, terminations, and timely issuance of non-renewal notices, as required.
• Loads, maintains, and manages accurate contract records and metadata within the contract management repository, ensuring accessibility, compliance, and data integrity.
• Reviews and negotiates nondisclosure and data processing agreements, initiates Privacy Impact Assessments, and ensures ongoing compliance with data privacy regulations and internal policy requirements.
• Submits and approves purchase order requests with systematic contract-to-PO linkage, while supporting invoicing disputes and ongoing contract compliance matters.
• Provides contract review support during M&A diligence and delivers post-acquisition supplier contract consolidation.
• Builds strong partnerships with internal stakeholders across departments to support business needs and serve as a trusted resource for contract-related guidance.

Business Advisor – Marketing Services Account Manager

Software Sales Specialist

Software Sales Specialist

Software Sales Specialist

Business Advisor – Marketing Services Account Manager

Business Development Manager

Senior AI Engineer

Business Development Manager

Business Development Manager

Business Advisor – Marketing Services Account Manager

Business Advisor, Marketing Services Account Manager

Software Account Representative – Australia, New Zealand

Business Advisor – Inside Sales

Account Development Representative – Appointment Setter

Senior Contract Management Partner