The TJX Companies, Inc.

Manager

• Lead 7–12 Loss Prevention Associates across different levels
• Conduct and resolve theft investigations
• Identify and resolve shrink control deficiencies
• Partner with district and store management to identify shrink priorities
• Develop shrinkage reduction strategies within the assigned district
• Coordinate and deliver Loss Prevention training and orientations
• Provide developmental training
• Support Customer Service, Open Door, Diversity, Safety, and Legal Relations values
• Manage the staffing plan
• Recruit, interview, and hire Loss Prevention staff
• Coach, train, and develop Loss Prevention team members within the district
• Build partnerships with store and senior regional leadership and law enforcement agencies
• Establish Loss Prevention policies and procedures supporting profitability and customer experience

District Loss Prevention Manager

General

• Complete daily tasks required for Store Loss Prevention and safety programs
• Maintain positive relationships with Store Management
• Conduct apprehensions within established policies and guidelines
• Communicate with store Associates on damage and shrink initiatives
• Identify and resolve internal and external theft
• Adhere to established shoplifter guidelines and policies
• Provide timely, courteous and knowledgeable service to customers
• Promote a culture of honesty and integrity and maintain confidentiality
• Observe, apprehend, and/or deter acts of dishonesty from outside sources
• Participate in investigations and surveillance as assigned
• Ensure apprehensions are consistent with store theft activity
• Complete and distribute paperwork accurately and timely
• Maintain appropriate evidence and demonstrate understanding of law enforcement procedures
• Professionally participate in legal activities as needed, such as police calls
• Coordinate and complete shrink-related activities with Store Management
• Adhere to labor laws, policies, and procedures
• Support and participate in store shrink reduction goals and programs
• Encourage Associate use of shrink reduction resources
• Promote safety awareness and support maintenance of a safe environment

Loss Prevention Detective

• Complete daily tasks required for Store Loss Prevention and safety programs
• Maintain positive relationships with Store Management
• Conduct apprehensions within established policies and guidelines
• Communicate with store Associates on damage and shrink initiatives
• Identify and resolve internal and external theft
• Adhere to established shoplifter guidelines and policies
• Provide timely, courteous and knowledgeable service to customers
• Promote a culture of honesty and integrity and maintain confidentiality
• Observe, apprehend, and/or deter acts of dishonesty from outside sources
• Participate in investigations and surveillance as assigned
• Ensure apprehensions are consistent with store theft activity
• Complete and distribute paperwork accurately and timely
• Maintain appropriate evidence and demonstrate understanding of law enforcement procedures
• Professionally participate in legal activities as needed, including police calls
• Coordinate and complete shrink-related activities with Store Management
• Adhere to labor laws, policies, and procedures
• Support store shrink reduction goals and programs
• Encourage Associate use of shrink reduction resources
• Promote safety awareness and support maintenance of a safe environment

• Complete daily tasks required for Store Loss Prevention and safety programs
• Maintain positive relationships with Store Management
• Conduct apprehensions within established policies and guidelines
• Communicate with store Associates on damage and shrink initiatives
• Identify and resolve internal and external theft
• Adhere to established shoplifter guidelines and policies
• Provide timely, courteous, and knowledgeable customer service
• Promote a culture of honesty and integrity and maintain confidentiality
• Observe, apprehend, and/or deter acts of dishonesty from outside sources
• Participate in investigations and surveillance as assigned
• Ensure apprehensions are consistent with store theft activity
• Complete and distribute paperwork accurately and timely
• Maintain appropriate evidence and demonstrate understanding of law enforcement procedures
• Professionally participate in legal activities as needed, including police calls
• Coordinate and complete shrink-related activities with Store Management
• Adhere to labor laws, policies, and procedures
• Support and participate in store shrink-reduction goals and programs
• Encourage Associate use of shrink-reduction resources
• Promote safety awareness and support maintenance of a safe environment

• Provide regional Health & Safety leadership across multiple provinces in Western Canada
• Ensure consistent execution of corporate Health & Safety programs and expectations
• Use data and risk indicators to prioritize visits, audits, validations, and targeted interventions
• Partner with operations, HR, LP, and Facilities leaders to strengthen safety culture, support change adoption, and address emerging risks
• Lead regional assessments, audits, and serious incident support
• Escalate systemic issues as needed
• Support provincial inspector visits through preparation, participation, and follow-up
• Lead training and continuous improvement initiatives that strengthen TJX Canada's safety culture
• Provide expert guidance, analyze safety trends, support incident prevention, and translate safety programs into effective store execution

Health & Safety Manager

• Complete daily tasks required for Store Loss Prevention and safety programs
• Maintain positive relationships with Store Management
• Conduct apprehensions within established policies and guidelines
• Communicate with store Associates on damage and shrink initiatives
• Identify and resolve internal and external theft
• Adhere to established shoplifter guidelines and policies
• Provide timely, courteous, and knowledgeable customer service
• Promote honesty, integrity, and confidentiality
• Observe, apprehend, and/or deter acts of dishonesty from outside sources
• Participate in investigations and surveillance as assigned
• Ensure apprehensions are consistent with store theft activity
• Complete and distribute paperwork accurately and promptly
• Maintain evidence and demonstrate understanding of law enforcement procedures
• Participate professionally in legal activities as needed, including police calls
• Coordinate shrink-related activities with Store Management
• Adhere to labor laws, policies, and procedures
• Support store shrink-reduction goals and programs
• Encourage Associate use of shrink-reduction resources
• Promote safety awareness and support a safe environment

Retail Loss Prevention Detective

Associate

• Support the District Loss Prevention Manager and Store Management
• Act as a visual deterrent to prevent potential loss/dishonesty
• Support a positive customer shopping experience
• Maintain a professional stance in the designated area at the front of the store
• Establish and maintain a position at the front of the store or in a department
• Greet customers appropriately and demonstrate courtesy and respect
• Respond to customer assistance requests by referring customers to store management or customer service via a Company-issued radio
• Observe and report suspicious behavior or critical incidents to loss prevention or store management
• Perform a closing safety sweep with a member of management
• Document required incidents in AIIM Case Management
• Exercise sound judgment to ensure personal safety, others' safety, and protection of the Company brand
• Adhere to Company policies and support Company culture and values
• Perform other duties as assigned

Loss Prevention Associate

• Complete daily tasks required for Store Loss Prevention and safety programs
• Maintain positive relationships with Store Management
• Conduct apprehensions within established policies and guidelines
• Communicate with store Associates on damage and shrink initiatives
• Identify and resolve internal and external theft
• Cover 6 stores, with up to a two-hour drive time between locations
• Adhere to shoplifter guidelines and policies
• Provide timely, courteous, and knowledgeable customer service
• Promote honesty, integrity, and confidentiality
• Observe, apprehend, and/or deter dishonesty from outside sources
• Participate in investigations and surveillance as assigned
• Ensure apprehensions are consistent with store theft activity
• Complete and distribute paperwork accurately and timely
• Maintain evidence and participate professionally in legal activities as needed
• Coordinate shrink-related activities with Store Management
• Support store shrink-reduction goals and programs
• Encourage Associate use of shrink-reduction resources
• Promote safety awareness and support a safe environment

• Complete daily tasks required for Store Loss Prevention and safety programs
• Maintain positive relationships with Store Management
• Conduct apprehensions within established policies and guidelines
• Communicate with store Associates about damage and shrink initiatives
• Identify and resolve internal and external theft
• Adhere to shoplifter guidelines and policies
• Provide timely, courteous, and knowledgeable customer service
• Promote honesty, integrity, confidentiality, and safety awareness
• Observe, apprehend, and deter acts of dishonesty
• Participate in investigations and surveillance as assigned
• Complete and distribute paperwork accurately and promptly
• Maintain appropriate evidence and participate professionally in legal activities as needed
• Coordinate shrink-related activities with Store Management
• Support store shrink-reduction goals and programs
• Encourage Associate use of shrink-reduction resources
• Adhere to labor laws, policies, and procedures
• Support and maintain a safe store environment

Learning and Development

• Partner with District Leaders to ensure Home Office merchandise presentation vision is executed across all stores
• Travel to stores and teach, coach, and train merchandise presentation standards
• Lead brand vision and strategy through informal influencing and trusted strategic partnership
• Role-model, coach, and train the off-price model and merchandise presentation standards
• Act as liaison between stores and Home Office regarding merchandise presentation and signage
• Identify successes and provide guidance on opportunities
• Analyze district sales trends and inventory levels, providing recommendations to field teams to drive profitable sales
• Support New Store Openings and Subject Matter Experts during the NSO process
• Work cross-functionally on remodels, relocations, end-of-life, and special projects
• Partner with the Regional Presentation Manager and District Leaders to identify and train SMEs and MPTs
• Support new Store and District Leaders in validating training and signing off on merchandise presentation standards

Store Presentation Training Specialist

Product Analyst

• Partner with business, engineering, operations, and vendor teams to deliver scalable technology solutions for distribution and fulfillment operations
• Support new site deployments, automation and material handling solutions, vendor integrations, solution design, product delivery, testing, implementation, and post-go-live support
• Work as part of an Agile product team
• Translate business needs into requirements, process flows, user stories, acceptance criteria, test cases, and implementation support deliverables
• Collaborate with Product Managers, Product Owners, Engineers, Project Managers, business stakeholders, vendors, and cross-functional IT teams
• Learn business processes, document requirements, validate solutions, support testing, and help deliver operational improvements
• Support deployments, testing events, and hypercare activities, including occasional travel to distribution or fulfillment sites

Product Analyst II

• Support a positive customer shopping experience and maintain a strong partnership with store teams and Loss Prevention
• Understand operational procedures and deter acts of dishonesty within established customer service guidelines
• Provide timely, courteous, and knowledgeable service to customers
• Engage customers, provide support, and create a positive shopping environment
• Deter theft through customer engagement and a professional, knowledgeable presence
• Observe accurate checkout procedures for customers and Associates
• Communicate shrink-related concerns to Store Management and Loss Prevention
• Maintain an effective partnership with Store Management and Loss Prevention to accomplish assignments and goals
• Coordinate and complete shrink-related activities with Store Management
• Support and participate in store shrink reduction goals and programs
• Promote honesty, integrity, confidentiality, and safety awareness
• Encourage Associate use of shrink reduction resources
• Follow through on commitments and accomplish goals with minimum supervision
• Adhere to labor laws, policies, and procedures
• Perform other duties as assigned

Retail Loss Prevention Associate

• Deliver a highly satisfied customer experience by engaging and interacting with customers
• Maintain a clean and organized store environment
• Follow operational, merchandise, and loss prevention standards
• Work across multiple store areas to support business needs
• Model customer experience practices with internal and external customers
• Support a positive store culture through honesty, integrity, and respect
• Accurately ring customer purchases and returns and count change
• Promote credit and loyalty programs
• Maintain merchandising standards and procedures
• Process and prepare merchandise for the sales floor
• Participate in store recovery throughout the day
• Maintain sales-floor organization, cleanliness, and recovery standards
• Provide and accept recognition and constructive feedback
• Follow labor laws, policies, and procedures
• Support store shrink-reduction goals and programs
• Participate in safety awareness and maintain a safe environment
• Perform other duties as assigned

Part Time Position

• Complete daily tasks required for Store Loss Prevention and safety programs
• Maintain positive relationships with Store Management
• Conduct apprehensions within established policies and guidelines
• Communicate with store Associates on damage and shrink initiatives
• Identify and resolve internal and external theft
• Adhere to shoplifter guidelines and policies
• Provide timely, courteous, and knowledgeable service to customers
• Promote a culture of honesty and integrity and maintain confidentiality
• Observe, apprehend, and/or deter acts of dishonesty from outside sources
• Participate in investigations and surveillance as assigned
• Ensure apprehensions are consistent with store theft activity
• Complete and distribute paperwork accurately and on time
• Maintain appropriate evidence and participate professionally in legal activities as needed
• Coordinate and complete shrink-related activities with Store Management
• Adhere to labor laws, policies, and procedures
• Support store shrink-reduction goals and programs
• Encourage Associate use of shrink-reduction resources
• Promote safety awareness and support a safe environment

• Greet customers, assist with their needs, and create a positive shopping experience
• Perform cashier duties and assist in fitting rooms
• Provide backroom support
• Keep the store clean and inviting
• Participate in learning and development programs
• Collaborate with the team to achieve shared goals

District Loss Prevention Manager

Loss Prevention Detective

Loss Prevention Detective

Loss Prevention Detective

Health & Safety Manager

Retail Loss Prevention Detective

Loss Prevention Associate

Loss Prevention Detective

Loss Prevention Detective

Store Presentation Training Specialist

Product Analyst II

Retail Loss Prevention Associate

Part Time Position

Loss Prevention Detective

Retail Associate