The TJX Companies, Inc.

Events

• Completes the daily tasks required for Store Loss Prevention and safety programs
• Maintains positive relationships with Store Management
• Conducts apprehensions within established policies and guidelines
• Communicates with store Associates on damage and shrink initiatives
• Identifies and resolves internal and external theft
• Adheres to established shoplifter guidelines and policies
• Provides timely, courteous and knowledgeable service to customers
• Promotes a culture of honesty and integrity; maintains confidentiality
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources
• Participates in investigations and surveillance as assigned
• Ensures apprehensions are consistent with store theft activity
• Completes and distributes paperwork in an accurate and timely manner
• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.)
• Coordinates and complete shrink related activities in partnership with Store Management
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Encourages Associate use of shrink reduction resources
• Promotes safety awareness and supports maintenance of a safe environment

Retail Loss Prevention Detective

Loss Prevention Detective

• Supports the District Loss Prevention Manager and Store Management by executing core responsibilities
• Focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera
• Supports a positive customer shopping experience in the store
• Maintains a strong store partnership with store teams and loss prevention
• Exercises sound judgment in decision-making to ensure their safety and the protection of the Company brand
• Adheres to Company policies and maintains and supports Company culture and values
• Maintains a proper and professional stance in the designated area at the front of the store
• Act as a visual deterrent to prevent potential loss/dishonesty
• Review and understand the Store Emergency Response Guide
• Wear a complete Company approved uniform including a Body Worn Camera
• Greet customers appropriately, demonstrate courtesy and respect
• Establish and maintain a position at the front of the store or in a department
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
• Observe and report any suspicious behavior or critical incidents to LP or store management
• Perform a closing safety sweep of the store with a member of management
• Adhere to all Company Policy and Procedure Document required incidents in AIIM Case Management
• Performs other duties as assigned

Loss Prevention Associate – Tactical Uniform

• Supports the District Loss Prevention Manager and Store Management by executing core responsibilities
• Acts as a visual deterrent to prevent potential loss/dishonesty
• Maintains a positive customer shopping experience in the store
• Exercises sound judgment in decision-making to ensure safety
• Adheres to Company policies and maintains and supports Company culture and values
• Acts as a visual deterrent at the front of the store
• Greets customers appropriately, demonstrates courtesy and respect
• Observes and reports any suspicious behavior or critical incidents

Loss Prevention Associate II

• Completes the daily tasks required for Store Loss Prevention and safety programs
• Maintains positive relationships with Store Management
• Conducts apprehensions within established policies and guidelines
• Communicates with store Associates on damage and shrink initiatives
• Identifies and resolves internal and external theft
• Adheres to established shoplifter guidelines and policies
• Provides timely, courteous and knowledgeable service to customers
• Promotes a culture of honesty and integrity; maintains confidentiality
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources
• Participates in investigations and surveillance as assigned
• Ensures apprehensions are consistent with store theft activity
• Completes and distributes paperwork in an accurate and timely manner
• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed
• Coordinates and complete shrink related activities in partnership with Store Management
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Encourages Associate use of shrink reduction resources
• Promotes safety awareness and supports maintenance of a safe environment

• Conducting internal investigations and detection of internal theft, thereby reducing shrink for the company
• Maintain accurate, concise case files and information pertaining to those cases, testifying in court
• Conduct interviews using company approved techniques, apprehend Associates who commit theft and fraudulent transactions
• Develop and maintain strong working partnerships with Store Management, peers, law enforcement agencies, banking institutions, etc.
• Conduct thorough, impartial, ethical investigations with appropriate urgency and diligence
• Maintain appropriate professionalism, integrity and confidentiality to enhance department image and complying with company rules, regulations and Code of Conduct

Loss Prevention Internal Investigator

Engineering Manager

• Designs, develops and implements strategic logistics solutions to optimize the HomeGoods/HomeSense Distribution Centers.
• Manages a team of Industrial Engineering Managers that identify, develop and implement process improvements, engineered methods, best practices, analysis of labor/space/equipment capacities and measured labor standards to increase DC productivity and reduce cost.
• Ensures data integrity for incentives and accurate DC labor performance reports through labor management systems administration.
• Develops, implements and evaluates business and engineering solutions to modify or improve existing production and processing methods.
• Manages labor, material, and process costing to support best practice recommendations and capital ROI justifications.
• Oversees the development of training materials to explain and maximize detailed methods and engineered solutions.
• Analyzes existing and anticipated logistical business constraints to develop an optimal HomeGoods/HomeSense supply chain network.
• Collaborates with Transportation, Engineering and Distribution Center Management and travels to sites to identify, analyze and evaluate DC process design.
• Develops and executes interim plans and methods to achieve optimal network design and evaluates effectiveness.
• Establishes departmental goals and individual objectives and makes decisions and recommendations regarding various human resources functions.

Industrial Engineering Manager

• Completes the daily tasks required for Store Loss Prevention and safety programs
• Maintains positive relationships with Store Management
• Conducts apprehensions within established policies
• Communicates with store Associates on shrink initiatives
• Identifies and resolves internal and external theft
• Promotes a culture of honesty and integrity
• Participates in investigations and surveillance as assigned
• Ensures apprehensions are consistent with store theft activity
• Completes and distributes paperwork in an accurate and timely manner
• Maintains appropriate evidence for legal activities
• Coordinates and complete shrink related activities in partnership with Store Management
• Supports and participates in store shrink reduction goals

• Deliver our goal of keeping our customers, associates and assets safe
• Work closely with the store team to help protect our product and assets through investigations, analysis and feedback
• Aim to deliver effective conflict resolution and ensure loss awareness remains top priority through excellent coaching, validation, influence and support
• Handle external theft situations professionally and safely
• Educate our store associates on the Loss Prevention agenda and best practices

The TJX Companies, Inc.

Retail Loss Prevention Detective

Loss Prevention Detective

Loss Prevention Associate – Tactical Uniform

Loss Prevention Detective

Loss Prevention Associate II

Loss Prevention Detective

Loss Prevention Detective

Loss Prevention Detective

Loss Prevention Internal Investigator

Loss Prevention Detective

Loss Prevention Detective

Industrial Engineering Manager

Loss Prevention Detective

Loss Prevention Advisor

Loss Prevention Store Detective