Retail Loss Prevention Associate

The TJX Companies, Inc.

Retail loss prevention associate protecting shoppers and reducing shrink for TJX’s off-price Homesense stores. Engaging customers, monitoring checkout procedures, and supporting store shrink-reduction programs.

Posted 8/12/2026full-timeToms River • New Jersey • 🇺🇸 United StatesJuniorMid-Level💰 $16 - $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills while maintaining a focus on loss prevention and shrink reduction. Capable of effective communication and collaboration with store management and associates to foster a positive shopping environment.

Highest-signal resume keywords

Customer ServiceLoss PreventionShrink ReductionEffective CommunicationRetail Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Excellent Communication SkillsGood JudgmentCollaborationFlexibility

Industry Keywords

Operational ProceduresCustomer EngagementTheft DeterrenceSafety AwarenessLabor Laws

About the role

Key responsibilities & impact

Support a positive customer shopping experience and maintain a strong partnership with store teams and Loss Prevention
Understand operational procedures and deter acts of dishonesty within established customer service guidelines
Provide timely, courteous, and knowledgeable service to customers
Engage customers, provide support, and create a positive shopping environment
Deter theft through customer engagement and a professional, knowledgeable presence
Observe accurate checkout procedures for customers and Associates
Communicate shrink-related concerns to Store Management and Loss Prevention
Maintain an effective partnership with Store Management and Loss Prevention to accomplish assignments and goals
Coordinate and complete shrink-related activities with Store Management
Support and participate in store shrink reduction goals and programs
Promote honesty, integrity, confidentiality, and safety awareness
Encourage Associate use of shrink reduction resources
Follow through on commitments and accomplish goals with minimum supervision
Adhere to labor laws, policies, and procedures
Perform other duties as assigned

Requirements

What you’ll need

Excellent communication skills and good judgment
Ability to respond appropriately to changes in direction or unexpected situations
Effective collaboration with peers and supervisors to accomplish tasks
Ability to work a flexible schedule to support business needs
0–2 years of retail or security experience

Benefits

Comp & perks

Associate discount
EAP
Smoking cessation
Bereavement benefits
401(k) Associate contributions
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match (for those meeting service or hours requirements)
Medical, dental, and vision insurance (for those meeting service or hours requirements)
HSA (for those meeting service or hours requirements)
Health care FSA (for those meeting service or hours requirements)
Life insurance (for those meeting service or hours requirements)
Short- and long-term disability (for those meeting service or hours requirements)
Paid parental leave (for those meeting service or hours requirements)
Paid holidays, vacation, and sick leave (for those meeting service or hours requirements)
Auto and home insurance discounts
Scholarship program
Adoption assistance
Open door policy and supportive work environment
Competitive salary and benefits package
Reasonable accommodations for qualified individuals with disabilities