The Cigna Group

General Counsel

• Serve as lead legal counsel for Board of Pharmacy complaints, inspections, citations, and enforcement actions.
• Review and approve written regulatory responses.
• Advise on escalation risk, remediation, and regulator engagement.
• Partner with Compliance and Pharmacy Practice on trend identification and prevention.
• Advise on pharmacy licensure and operational compliance across jurisdictions.
• Interpret and apply complex and evolving pharmacy laws.
• Support audits, inspections, and regulatory inquiries.
• Advise on regulations permitting 340B models, biosimilars and REMS.
• Lead legal analysis of shared services and centralized pharmacy models.
• Evaluate state-by-state regulatory permissibility and risk.
• Support regulatory advocacy and rulemaking responses.
• Provide legal interpretation of new and pending pharmacy-related legislation.
• Translate regulatory requirements into operational guidance.
• Serve as Legal representative on pharmacy and compliance committees.
• Collaborate with Product, Operations, and Government Affairs teams.
• Provide decision support across Legal, Compliance, and Pharmacy Practice.

Senior Counsel, Regulatory – Pharmacy Services

Analyst

• support the Quality Management Program through multiple clinical, service and operational activities
• driving continuous quality improvement in patient safety and improvements in efficiency and effectiveness
• supporting activities to measure clinical programs and service processes and outcomes
• reviews, investigates and monitors assigned clinical and quality activities
• follow up with internal medical executives/directors, external health care professionals/facilities, and individual customers
• presentation to the Peer Review Committees
• implement partnerships and participate in initiatives focusing on reducing health disparities
• collect and analyze data, develop studies and reports to workgroups and support quality committee activities
• review clinical metrics and data and monitor for patient safety
• support provider performance measurement activities
• define and document policies, standard operating procedures, workflows and processes
• participate and lead special workgroups and process improvement teams as needed
• support regulatory compliance activities as needed

Lead Analyst, Nurse Quality Clinical Management

Financial Planning and Analysis

• Conduct external and internal reviews of the healthcare landscape
• Evaluate the performance of internal clinical strategies
• Synthesize internal and external insights into recommendations
• Utilize internal data and modeling to evaluate financial impacts of strategies
• Build strategic partnerships with key stakeholders
• Monitor strategy performance and outcomes following implementation
• Develop presentations and strategic updates for senior leadership
• Establish and execute internal SOPs and playbooks for the team.

Strategic Planning Principal

Artificial Intelligence

• Partner with stakeholders to understand business needs, operational pain points, and workflow inefficiencies across Marketing and Communications
• Analyze current-state workflows to identify opportunities for AI-enabled process improvement, automation, and redesign
• Serve as a consultant to teams on how to evolve ways of working through AI, agents, and automation
• Facilitate discussions that clarify problems, desired outcomes, and opportunities for workflow transformation
• Translate business needs into clear use cases, workflow requirements, acceptance criteria, and success metrics
• Assess solution feasibility, expected value, scalability, effort, and risk
• Prioritize opportunities in alignment with team needs, business impact, and the broader AI strategy
• Help manage a pipeline of solution opportunities from intake through recommendation and delivery
• Design, build, test, and deploy AI-enabled solutions including agents, automations, workflow improvements, and supporting tools
• Own implementation for assigned solutions, coordinating requirements, testing, stakeholder input, and rollout
• Iterate on solutions based on performance, feedback, and evolving business needs
• Maintain and enhance deployed tools and workflows to improve effectiveness and adoption over time
• Ensure solutions align with enterprise policies, governance requirements, and responsible AI practices
• Support teams in adopting redesigned workflows and integrating AI-enabled solutions into day-to-day operations
• Monitor usage, outcomes, and performance to identify gaps and opportunities for refinement
• Document reusable patterns, use cases, and recommendations that can be scaled across the function

Business Communications Advisor – AI Workflow and Solutions

• Serve as a strategic advisor across The Cigna Group senior clinical and business leadership, translating enterprise and organizational priorities into actionable strategies.
• Identify emerging trends in clinical care integrating AI, digital health, and other emerging technologies to inform business planning.
• Engage external industry leaders, prospective partners, and other thought partners for strategy development and benchmarking.
• Partner with business units, finance, and other operating partners to create and validate business cases, along with KPIs/success metrics.
• Create and iterate on high-impact presentations, analyses, and briefing documents for C‑suite and enterprise committees.
• Act as a catalyst for change, positioning The Cigna Group clinical team as a strategic growth engine within the broader enterprise.
• Support the program design and refinement of differentiated technology and AI offerings, tailored to specific clinical and business needs.
• Collaborate with matrix partners across Cigna business units, along with operational partners in technology and data and analytics to ensure alignment and execution.
• Ensure operational readiness and scalability of new clinical programs and services.
• Track and report on initiative performance, ensuring alignment with financial and clinical impact goals.
• Develop executive-level communications, including strategy memos and stakeholder updates.

Principal, Enterprise Clinical Technology & AI Strategic Initiatives

Full-stack Engineer

• Serve as a strategic advisor, shaping enterprise platform engineering and release governance direction to improve scalability, reliability, and speed of delivery
• Drive adoption of standardized release frameworks, enabling consistent processes, risk mitigation, and measurable improvements in delivery performance
• Champion responsible AI enablement by guiding the integration of AI into release analytics, CI/CD security, and production support
• Influence enterprise stakeholders by delivering insights, metrics, and recommendations that align business and technology priorities
• Guide CMDB and service management strategies to improve data quality, governance, and operational efficiency
• Promote Agile and DevOps best practices, helping teams continuously improve outcomes through innovation and measurable KPIs

Senior Advisor – Software Engineering

Program Manager

• Provide consultation through rebate contract interpretation and strategic opportunity identification
• Meet directly with large and complex custom clients to review modeling and cultivate relationships with Formulary Decision Makers (i.e. Pharmacy Directors, VP’s, etc.)
• Evaluate client data, create scenarios, and provide expert formulary modeling and guidance for existing clients in alignment with department strategic objectives
• Collaborate with Clinical Account Executives to create strategy for Custom Clients based on formulary scenarios, rebate offerings, and modeling options
• In collaboration with Clinical Account Executives, discuss with clients any potential utilization management programs under evaluation
• Analyze the financial impact of client requested formulary changes
• Create presentations for client formulary strategy and/or consulting meetings
• Participate in interdepartmental team calls as required to discuss rebate invoicing eligibility terms/conditions
• Effectively document and communicate formulary analysis projects
• Ensure optimization of work processes for formulary modeling strategies and achievement of department goals

Program Management, Clinical Program Advisor – Strategy & Financial Analysis

Operations

• Support strategic claim pricing and reimbursement operations by monitoring performance, analyzing trends, and driving continuous improvement.
• Partner across business, operations, and technology teams to ensure accurate, timely, and efficient claim payment outcomes.
• Analyze system performance, data trends, and outputs to identify risks, anomalies, and root causes, and drive corrective and preventive actions.
• Monitor claim pricing systems and workbaskets to proactively detect and address operational issues impacting claim payment accuracy.
• Validate and optimize pricing rules to ensure alignment with business requirements, regulatory expectations, and operational effectiveness.
• Serve as a subject matter expert, aligning cross-functional stakeholders on priorities, ownership, and resolution strategies.
• Lead and support cross-functional initiatives, ensuring effective planning, coordination, and execution across teams.
• Identify and implement process improvements to enhance system performance, efficiency, and quality outcomes.
• Manage dependencies, risks, and issues across initiatives, ensuring timely delivery and operational readiness.

Operations Advisor – Delivery Support, Insights

Manager

• Serve as a customer advocate, partnering with members, families, and providers to coordinate care
• Focus on whole-person health, behavior change, and delivering high-quality, customer-centered outcomes
• Develop, implement, and document individualized care plans
• Use motivational interviewing and behavior change strategies to support health goals
• Coordinate care with providers and caregivers
• Engage customers through telephonic and written communication
• Track and document activities in medical management systems

Nurse Case Manager – RN

• Guide complex cases across the full care journey
• Connect members, providers, and plan partners to the right care
• Lead complex case planning from intake through resolution
• Partner with members, families, providers, and internal teams to set goals
• Reduce fragmentation by coordinating services across settings
• Use utilization review and strong documentation to ensure effective care

Senior Case Management Analyst

• Serves as the senior-most legal and compliance leader for the Allegiance business, acting as a trusted advisor to executive leadership and a key member of the executive team.
• Partners with Cigna legal counsel and enterprise leadership to proactively manage legal, regulatory, contractual, and enterprise risk matters enabling strategic objectives while protecting the organization’s reputation and fiduciary obligations.
• Demonstrates executive professionalism, sound judgment, and discretion in all interactions with employees, clients, regulators, vendors, and the public, and serves as a visible role model for the Company.
• Provide strategic, practical legal counsel to senior leadership across business lines, balancing risk with business priorities.
• Lead legal and regulatory support, including monitoring developments and serving as a key liaison with regulators and external partners.
• Oversee outside counsel engagement, performance, and spend to ensure effective and cost-efficient legal services.
• Provide legal and compliance guidance across core functions, including sales, client onboarding, RFPs, contracting, and operations.
• Review, draft, and negotiate complex agreements (e.g., vendor, provider, BAAs, licensing) and establish contracting standards.
• Support corporate governance and entity management activities, including filings and documentation.
• Oversee regulatory inquiries, complaints, and data requests, ensuring accurate and timely responses.
• Provide legal oversight for key operational areas (e.g., appeals, subrogation, overpayments, Medicare secondary payer matters).
• Partner with business leaders to resolve escalated client issues and ensure compliant, risk-aligned outcomes.
• Lead and enhance the compliance program, including HIPAA Privacy and Security, training, monitoring, investigations, and incident response.
• Support accreditation and audit readiness efforts (e.g., URAC) and policy governance.
• Lead and develop Legal and Compliance team members, including direct oversight of the Compliance Director.

Vice President, Head of Legal & Compliance

Product Designer

• Lead and develop a high-performing team focused on innovation, testing, and scalable process design
• Design and execute simulation, prototyping, and hypothesis testing to validate strategic initiatives
• Translate business strategies into operational processes that drive measurable adoption and performance outcomes
• Oversee structured testing in both simulated and production environments while protecting customer experience
• Partner across PX&O, DM&R, and Adoption Intelligence to align testing strategies with business priorities
• Leverage data, scorecards, and dashboards to communicate insights and influence leadership decisions
• Drive continuous improvement in how processes are tested, scaled, and sustained across the enterprise
• Enable the integration of automation, AI, and predictive insights to strengthen operational performance

Adoption Design Manager – Business Analytics

Technical Product Manager

• Define and communicate the end‑to‑end product vision and technical strategy spanning sales order management, pricing, billing, and customer experience across OTC and Commerce Cloud (S/4 and Digital).
• Guide configuration and solution design decisions that balance SAP standard capabilities with evolving business needs.
• Partner with Finance, Operations, and Compliance to ensure holistic process and data integrity across the value chain.
• Collaborate with technical product owners to prioritize the full technical backlog, including non-functional requirements, platform maintenance, and technical debt.
• Articulate complex technical concepts in clear business language for leaders and stakeholders.
• Drive high‑level decisions related to architecture, infrastructure, and system design feasibility.
• Mentor and guide product owners and development teams to ensure alignment, collaboration, and delivery quality.
• Serve as a senior escalation point for complex or systemic production issues.

Senior Technical Product Owner – SAP Order to Cash, Commerce Cloud – Strategy, Management

Data Analyst

• Lead and develop a high-performing analytics team, driving accountability and growth.
• Deliver advanced analytics and insights that inform strategic decisions and improve clinical and financial outcomes.
• Partner with clinical, product, and business leaders to identify and prioritize high-value opportunities.
• Design and implement scalable analytics solutions to support client and market needs.
• Translate complex data into clear, actionable recommendations for stakeholders.
• Drive innovation by testing, measuring, and refining analytical approaches.
• Influence cross-functional partners to align on priorities and deliver measurable results.
• Ensure high-quality data practices, including documentation, governance, and reproducibility.

Business Analytics Manager – Clinical Healthcare Analytics

Data Scientist

• Accountable for identifying, shaping and delivering strategic results through multiple business analytics disciplines.
• Works in collaboration with business leaders to provide thought partnership and drive decision making based on data and analytical insights across different parts of the organization.
• Consistently has a seat at the table with the leaders they support to influence the strategic direction of the organization and solve the most complex, highest priority problems.
• Able to make analytically sound decisions, often based on limited information, that inform solutions for business priorities.
• Reporting to the head of the Provider Operational Health team, responsible for providing strategy and analytics support for the operation.
• Lead multiple Strategy and Analytics teams supporting the PX&O organization, working closely with Operations partners to deeply understand the business problems at hand.
• Guide the development of analytical models/insights and build compelling business cases that positively influence outcomes.
• Develop business cases, secure funding for prioritized strategic initiatives and coordinate strategic efforts with broader enterprise business partners.
• Build and maintain strong partnerships with cross functional organizations within operations, tech, product, and business partner teams.