Manager, Enrollment and Billing – Cash Operations

The Cigna Group

Manager of Enrollment and Billing overseeing cash operations for healthcare, leading a team to enhance payment processes and issue resolution activities.

Posted 7/16/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $78,400 - $130,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in healthcare payment posting, billing, and reimbursement processes while effectively leading and coaching teams to achieve operational excellence. Proficient in managing priorities and fostering a culture of accountability and continuous improvement.

Highest-signal resume keywords

Healthcare Payment PostingBilling PracticesRevenue Cycle ManagementTeam LeadershipMicrosoft Office Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Healthcare BillingReimbursement ProcessesAccounts Receivable ManagementRoot-Cause AnalysisProcess Improvement

Soft Skills

Strong CommunicationProblem SolvingCoachingDecision MakingTeam Building

Tools & Technologies

Microsoft 365

Industry Keywords

Third-Party Payer GuidelinesHealthcare AdministrationFinancial PerformanceComplianceContinuous Improvement

About the role

Key responsibilities & impact

Lead daily enrollment and billing cash operations to support accurate payment posting, strong accounts receivable outcomes, and timely issue resolution
Set clear goals for the team, align resources to business needs, and help employees understand how their work supports patients, partners, and financial performance
Build a culture of accountability, learning, and continuous improvement by coaching team members, sharing feedback, and supporting skill growth
Monitor productivity, quality, and compliance results; use trends and root-cause analysis to identify improvements and reduce repeat issues
Partner with internal teams, payers, vendors, and other stakeholders to remove barriers, improve service, and strengthen operational results
Stay current on healthcare, payer, billing, and reimbursement changes; translate updates into practical team guidance and process controls
Support hiring, onboarding, training, staffing plans, and performance conversations to build a dependable and engaged team
Review and update procedures as needed to support prompt payment posting, quality standards, and consistent work practices

Requirements

What you’ll need

High school diploma or GED
Bachelor’s degree in healthcare administration, finance, business, or a related field
3+ years of healthcare payment posting, billing, reimbursement, revenue cycle, or related healthcare operations experience
1+ year of experience leading, coaching, or coordinating the work of others
Knowledge of third-party payer guidelines, healthcare billing practices, or reimbursement processes
Strong communication skills with the ability to work well with employees, leaders, payers, vendors, and cross-functional partners
Ability to manage priorities, solve problems, protect confidential information, and make sound decisions in a fast-paced environment
Proficiency with Microsoft Office or Microsoft 365 tools.

Benefits

Comp & perks

medical
vision
dental
well-being and behavioral health programs
401(k)
company paid life insurance
tuition reimbursement
minimum of 18 days of paid time off per year
paid holidays
leaves of absence