The Access Group

Marketing

• Lead multi-channel campaigns to generate leads, acquire customers, and align with global growth strategy
• Develop and optimize always-on tactics to maintain a steady flow of marketing-qualified leads (MQLs) and improve conversion rates
• Collaborate with content teams, media partners, and stakeholders to create, execute, and measure effective demand generation strategies
• Utilize marketing automation tools and data analysis to track performance, optimize campaigns, and support account-based marketing initiatives

Demand Marketing Manager

Account Executive

• Identify and qualify potential prospects through both outbound and inbound channels
• Drive new revenue within the existing customer base through group expansions and referrals
• Review personal sales performance regularly and provide accurate monthly target commitments
• Assist the Head of Sales and Sales Team Leads with implementing sales strategy
• Work collaboratively to build trust and respect within the team
• Ensure effective completion of all administration and maintain proficiency with CRM

Sales Executive – Hospitality Software

Customer Success Manager

• Ensure adherence to contractual obligations while identifying risks and opportunities
• Build solid relationships with key stakeholders
• Lead the charge in ensuring customer success
• Influence internal teams to deliver outstanding experiences
• Use insights and product knowledge to grow business and drive expansion

Sales

• Lead the creation, monitoring, and amendment of compensation plans across multiple sales motions, ensuring alignment with business objectives and market competitiveness
• Drive annual planning cycles (July-June financial year), including quota setting, incentive modelling, territory planning, and budget management
• Partner with Sales Leadership and Finance to ensure plans drive desired behaviours whilst maintaining cost efficiency
• Oversee BAU operations with a customer-centric approach, managing 200-300 ongoing cases with efficiency and accuracy
• Act as the primary escalation route for complex compensation queries, ensuring swift resolution and exceptional internal customer service
• Lead the development and enhancement of our in-house sales compensation system, moving beyond off-the-shelf solutions to create a bespoke platform that meets our unique needs
• Champion the adoption of AI and emerging technologies within our tech stack to build a world-class compensation management system
• Drive team performance through clear objectives, regular coaching, and decisive action to address performance gaps

Demand Marketing Manager

Sales Executive – Hospitality Software

Customer Success Manager

Head of Sales Compensation