The Access Group

Social Media Manager

• Own social media channels and content calendar
• Create and publish posts across the Group
• Collaborate with teams to curate and share key updates
• Lead organic social media strategy and governance standards
• Own supplier relationship with Hootsuite
• Lead community management and respond to comments

Social Media Manager – Maternity Cover

Account Manager

• Build and maintain strong, proactive relationships with your customers
• Manage the full sales cycle within your accounts
• Use your knowledge of hotel systems such as Property Management Systems (PMS) and Point of Sale (POS) systems
• Work closely with teams across Access to deliver the right outcomes for each customer

Account Manager – Hospitality

Product Manager

• Own the product direction for value streams
• Work closely with engineering team, managing product backlog
• Spend time with customers, creating user stories and plans
• Partner with go-to-market teams for launches and improvements

Principal Product Manager

Content Manager

• Own and execute the content marketing strategy for the Legal Division
• Create, commission, and optimise content across multiple formats (blogs, guides, landing pages, campaigns)
• Plan and manage an editorial calendar informed by SEO insights, AI search trends, campaign priorities, and performance data
• Track, analyse, and report on content performance, continuously testing and optimising to drive engagement, MQLs, and pipeline contribution

Digital Content Manager

Revenue Operations

• Create and maintain recurring reports and dashboards
• Analyse sales performance and deliver insights for leadership
• Maintain data quality across systems
• Build or enhance automated workflows and reporting models

Revenue Operations Analyst – HubSpot Admin

Account Executive

• Act as the main point of contact for your customers, building strong relationships that support retention, satisfaction and account growth.
• Identify and develop expansion and upsell opportunities, shaping clear strategies that meet customer needs and business goals.
• Manage the full sales process, from requests for information and proposals through presentations, negotiation and contracting.
• Ensure a smooth handover to our projects team once a sale is complete, staying involved to support a positive customer experience.

Inside Sales Representative – Hospitality, Food and Beverage

Content Marketing Manager

• Manage content projects from brief to publication, keeping timelines clear and removing blockers.
• Work closely with teams across design, digital and product to keep content production smooth and collaborative.
• Create content directly using artificial intelligence tools, taking ownership of output from brief to publication, as well as shaping clear briefs and providing direction to external contributors.
• Review content to make sure it meets our tone of voice, is accurate and supports our content strategy.

Content Operations Manager

Analyst

• Manage user access across our systems, making sure the right people have the right access at the right time using identity governance tools.
• Run access reviews and campaigns, helping us meet security policies and regulatory requirements in a clear and practical way.
• Support joiners, movers and leavers by handling onboarding and offboarding smoothly for employees, contractors and third parties.
• Investigate and resolve identity and access‑related incidents, working closely with security and technology teams when needed.

IAM Analyst

Manager

• Build and shape clear product propositions based on customer needs
• Work closely with product, marketing, and sales teams
• Create simple, helpful content like one-pagers and pitch decks

Propositions Manager

Solutions Engineer

• Solution Design & Demonstration: Translate accommodation business requirements into proposed technology solutions, prepare tailored demo environments with client-specific hospitality workflows, and configure software to demonstrate proof-of-concept solutions
• Client Engagement & Presentations: Deliver compelling product demonstrations and webinars to hospitality clients, support sales meetings with technical expertise, and lead discovery sessions to uncover operational pain points
• Proposal Development & Documentation: Contribute to RFIs and RFPs with detailed, client-tailored responses, assist in creating scope-of-work documentation, and collaborate with onboarding teams to ensure seamless project handovers
• Sales Enablement & Content Creation: Develop video content and digital assets to support sales efforts, create compelling case studies and demonstration materials that showcase solution value across different accommodation types
• Market Intelligence & Product Advocacy: Work with product teams to communicate customer feedback and market trends, educate internal teams on new product enhancements, and maintain expertise in emerging hospitality technology solutions

Solutions Consultant

• Design and deliver tailored product demonstrations
• Create and maintain Salesforce demo environments
• Partner with sales for technical discovery
• Demonstrate AI-powered use cases

Technical Solutions Consultant

Engineering Manager

• Sit as part of the NPE Product Development Leadership Team, taking responsibility for the management of software development and delivery across the division
• Define and communicate a compelling vision and strategy to your engineering teams
• Shape and manage the delivery of solutions across the NPE division
• Make a significant contribution to increasing the profitability of the divisional portfolio

Engineering Director

Sales

• Lead and develop high-performing teams across new business and account management
• Build and deliver a sales strategy for micro, small, and medium business segments
• Put disciplined sales processes in place for teams
• Oversee forecasting, pipeline health, and performance rhythms

Sales Director – ERP, Small Business Division

Customer Success Manager

• Lead a large, global Customer Success organisation (spanning Customer Success and Professional Services) building trusted relationships and driving measurable outcomes such as adoption, engagement and customer value
• Shape the customer journey end‑to‑end by creating simple, scalable approaches that improve product usage and support key regional goals
• Work closely with senior leaders across the business to improve account growth metrics such as expansion and retention, while delivering strong services revenue, margin and utilisation performance
• Play an active role in the Customer Success leadership team, influencing strategy, shaping performance expectations and guiding regional execution
• Champion customer advocacy and experience metrics, including NPS, ensuring continuous improvement across regions

Customer Success Leader

• Design and execute content strategies that guide HR, Finance, and IT stakeholders through the autonomous buying journey
• Create high‑impact content assets—including pillar pages, comparison guides, research reports, ROI tools, landing pages, case studies, and demo-focused assets
• Collaborate closely with Product Marketing, Digital/PPC, Sales Enablement, Creative, ABM, and Demand Generation teams
• Measure and optimise content performance, refresh high‑value pages, repurpose long‑form assets, and respond quickly to market triggers