The Access Group

Implementation Specialist

• Lead end-to-end software implementation projects, creating and managing project plans, tracking risks and issues, and keeping customers informed and engaged throughout.
• Run customer workshops to capture requirements, map processes and confirm outcomes, setting and managing realistic expectations at every stage.
• Deliver confident presentations and training sessions — both remotely and on-site — tailored to different audiences and levels of system knowledge.
• Work closely with internal teams and third parties to coordinate dependencies, manage scope and change control, and ensure projects are delivered on time and within budget.

Implementation Manager

Chief Marketing Officer

• Deliver marketing campaigns across channels like email, social media, events and digital platforms, making sure everything is accurate and on schedule.
• Work closely with design, content and digital teams to coordinate assets and get campaigns ready to launch.
• Support marketing events such as webinars, including setup, communications and follow-up to ensure a smooth experience.
• Maintain campaign data and produce performance reports, spotting trends and raising any issues early.

Marketing Executive

Customer Success Manager

• Partner with a C-suite board member to shape and drive a high-impact people strategy
• Lead large-scale organisational change across a complex matrix
• Act as a senior adviser to executive leaders
• Use data and insight to anticipate challenges and track progress

Employee Success Business Partner Director

• Partner with senior leaders to deliver people strategies and initiatives aligned to business priorities and growth objectives.
• Lead and support organisational change initiatives, ensuring change is effectively implemented, adopted and embedded.
• Provide expert guidance on organisational design, talent development, leadership capability, culture and performance.
• Use people data and insights to identify trends, inform recommendations and support effective decision-making.
• Coach and challenge leaders to build capability, improve team effectiveness and drive positive employee outcomes.
• Collaborate with Employee Success Centres of Excellence and key stakeholders to deliver consistent and impactful people solutions.

Principal Employee Success Business Partner

• Configure, implement, and deliver customer workshops across a variety of COINS ERP modules.
• Gather customer requirements, review COINS coding, and map business processes.
• Deliver training on software and business processes through customer workshops, webinars, and seminars.
• Manage multiple implementation activities, balancing priorities and meeting project timelines.
• Design reports and support data configuration activities.
• Identify opportunities for software enhancements and contribute to the ongoing development of the product area.

Implementation Consultant – Finance

Marketing

• Support the planning and delivery of integrated marketing campaigns across digital channels, email marketing, events and webinars, and content syndication
• Support planning and delivery of multi-channel marketing campaigns, including email, digital and events, to generate high-quality leads
• Help organise and run events such as webinars and trade shows, including promotion, logistics and follow-up with prospects
• Create and manage marketing content like emails, social posts and landing pages, ensuring messaging stays clear and consistent
• Work with sales to manage leads, track campaign performance and keep CRM data accurate and up to date

Marketing Programs Manager – NPE

Technical Product Manager

• Work with the Product Manager to shape ideas and help build a clear roadmap for the Nexus platform.
• Write clear user stories and acceptance criteria so engineers know exactly what to build.
• Gather feedback from customers and colleagues across teams like sales, customer success and marketing, and turn this into practical insights.
• Support sprint activities such as stand-ups, refinement sessions and reviews, helping keep work on track and stepping in when needed.

Technical Product Owner – Access PaySuite Platform

Account Executive

• Grow your territory by finding new opportunities within existing customers.
• Manage the full sales cycle from first conversation through to close.
• Build strong, lasting relationships with customers through regular, proactive engagement.
• Use both virtual and in-person approaches to demonstrate products.

Senior Account Executive

Sales

• Lead, coach and develop a team of account managers, helping them grow their accounts and hit their targets
• Set and deliver a clear plan to grow revenue across existing hospitality customers through cross-sell and account expansion
• Track performance, manage pipeline and forecasting, and use insights to improve results
• Work closely with teams such as customer success and marketing to create joined-up plans that improve customer outcomes

Sales Manager – Hospitality

• Build and manage your own pipeline through outbound activity such as cold calling, LinkedIn outreach, networking, and events — alongside leads from our business development representatives (BDRs) and marketing
• Run a clear, structured sales process from discovery to demo and close, using a consultative approach to understand client challenges and shape the right solution
• Manage complex deals with multiple stakeholders, handling commercial discussions confidently while keeping forecasts accurate and up to date
• Keep your pipeline healthy and organized using our customer relationship management (CRM) system, tracking activity and ensuring strong coverage against your targets

Account Executive – Legal

• Own the full new-business sales cycle from prospecting to close, targeting mid-market finance leaders and C-suite stakeholders
• Build and execute territory and account plans to drive consistent pipeline growth and exceed revenue targets
• Deliver compelling discovery, product demos and solution-led conversations aligned to customer challenges in finance transformation
• Work cross-functionally with Pre-Sales, Marketing, BDRs and Customer Success to create high-quality engagement and maximise deal velocity
• Manage accurate forecasting, deal governance, and pipeline hygiene within Salesforce
• Champion the Access values — fostering a collaborative, winning culture

Senior Account Executive – ERP, New Business Sales

Account Manager

• Own the full renewal journey for a portfolio of strategic, high‑value customers
• Lead clear, consultative renewal conversations with senior and C‑level stakeholders, focusing on value and long‑term partnership
• Manage complex, multi‑year contract renewals, working closely with Customer Success, Sales, Product and Support to remove obstacles
• Use customer insight, product usage and business goals to forecast renewals accurately and share best practice across the team

Senior Renewal Account Manager

• Find and qualify new opportunities through a mix of inbound leads and outbound prospecting
• Manage your own sales pipeline, working towards personal targets and contributing to wider team goals
• Grow revenue within existing customer accounts through referrals and product expansion
• Keep your customer activity and forecasts up to date using our customer relationship management (CRM) and sales tools

Account Executive – Hospitality Software

Financial Planning and Analysis

• Act as a trusted finance partner to the divisional General Manager and leadership team, supporting and constructively challenging decisions to drive strong commercial outcomes.
• Deliver accurate, timely financial reporting, analysis and insight for senior leaders and board‑level executives, helping shape strategic decisions.
• Lead planning, budgeting, forecasting and performance management, improving predictability and managing the business to agreed targets.
• Use financial data to identify trends, risks and growth opportunities, and translate this into clear, actionable insight for non‑finance stakeholders.
• Oversee financial governance, including cash flow, working capital, risk management and compliance with financial regulations and company policies.
• Support strategic initiatives including business case development, acquisitions and integration activity, while driving continuous improvement across finance processes.