Sunbelt Rentals, Inc.

Collections

• Make collection calls on past due accounts
• Responsible for reducing delinquency for assigned accounts
• Contact customers regarding payment status
• Answer incoming customer calls
• Deal with customers and profit centers to resolve disputed invoices
• Make arrangements for joint checks with general contractors
• Forward Certificates of Insurance and Tax Certificates to appropriate departments
• Update and amend customer maintenance information

Credit & Collections Representative

Program Manager

• Communicate proactively with all stakeholders throughout the project lifecycle.
• Manage, execute, and own traditional localization program management tasks, such as working with stakeholders to define localization scope, coordinating handoffs and hand backs with language service providers, supporting deployment of localized assets as well as bug fixing, implementation and testing.
• Vendor management – Language solution providers; Tools providers. Develop and manage strong relationships with providers. Primary admin contact with language and tool providers.
• Create and maintain process and workflow documentation, including tool documentation, training materials and best practices.
• Implement, maintain, and update global localization processes; support automation of process wherever possible by eliminating manual tasks and systems integrations.
• Support creation and coordination of a linguistic quality program.
• Work cross-functionally with stakeholders to identify and remove critical project blockers; liaise with all regional teams to assess localization needs and find efficiencies.
• Support use of data analysis to optimize localization decisions.
• Support creation and maintenance of translation assets: style guides, terminology, translation memories.

Localization Program Manager

Operations

• Implementation of Company strategy at the region level for Mega Projects
• Ensures sales consistency and coordinated leadership of sales performance within the region for Mega Projects
• Identify and develop future leaders, sales team and strong support staff
• Monitor, analyze and adjust inventories to maximize Mega Project utilization and rental income; Analyze and manage branch cost structures
• Recognize project trends and create action plans for success
• Capture Voice of the Customer needs for IOT and reporting and work with the Mega Projects Team to execute on these needs
• Develop a close relationship with the Leadership with the contractors on these projects to ensure we are able to quickly respond to their needs and are living up to the commitment of the project
• Review all Branch Profit and Loss Reports and adjust strategy as needed to improve operations of the Branch.
• Develop actions plans for each Onsite Operations Manager clearly outlining the tactical steps to take to achieve the PC monthly, quarterly, and annual goals.
• Develop actions fleet plans for each project, update them monthly with the project team, and work with the fleet team to ensure proper execution of the plan
• Review performance of branches relative to established plans and take corrective steps to achieve as needed.
• Understand project conditions and potential opportunities to protect and expand current market share including interaction with customers
• Mega Project forecasting and budgeting
• Develop sales marketing plans and execute strategies to support new market
• Ensure proper execution of AMP and RAMP plans at the Mega Projects region level
• Oversee the development and execution of all sales strategies, plans and programs to increase overall exposure and revenue.
• Coach Onsite Operations Managers in maximizing profits with best possible fleet mix, pricing strategies, service/preventive maintenance programs, utilization, delivery and sharing of fleet between stores
• Develops branch personnel's sales skills, customer service skills, and communication skills through on-going development with the Branch Manager and performance assessment
• Coach Branch Managers and Sales Representatives in the creation and implementation of their individual development plans.
• Develop bench strength through succession planning to build a leadership pipeline within the district.

Operations Manager

Manager

• Responsible for identifying opportunities for profitable growth within an area assigned within a district
• Providing strategic direction and sales leadership to ensure the highest level of sales focus
• Ensuring operational excellence and customer satisfaction

Area Manager

Project Manager

• Assist Project Managers in the quoting, execution, and closeout of Load Bank projects
• Provide technical expertise to sales and operations team members as appropriate
• Attend all project and PMO related discussions/meetings as invited
• Review new RFQs for completeness and urgency
• Provide assistance to sales and operations personnel for level 1 and 2 service requests
• Review PM generated project solution designs for errors and clarification
• Perform all project related data entry and management within the ERP system
• Manage and perform timely updates of project information in the PMO project tracker
• Conduct site walks and periodic site visits as needed

Assistant Project Manager, Load Banks

Field Engineer

• Perform preventive maintenance, diagnose and make advanced repairs at the customer's location equipment in the safest, most effective way possible to avoid downtime
• Work on a variety of makes, models & equipment in challenging remote locations
• Develop new skills for a career track in service or operation management
• Collaborate with an incredible team of people in a safety-focused environment

Field Service Technician, Level 1

Sales

• Drive revenue by coaching Outside Sales Representatives and Strategic Account Managers
• Identify current and upcoming jobsites, distinguish key customers
• Cultivate relationships with key-decision makers such as Project Managers and Executives
• Develop strategic approach to the market and key targeted customers
• Drive sales force productivity and maximize revenue

Market Sales Leader – General Tool

• Ensure the highest levels of effectiveness and efficiency within assigned territory
• Develop business and market strategies to drive growth and profitability
• Engage and motivate employees and ensure they are in the right positions
• Provide sales leadership and maintain a high level of customer satisfaction
• Review all Profit and Loss Reports and adjust strategy as needed
• Develop regional organizational structure to meet customer needs
• Lead Store Managers in maximizing profits with best possible fleet mix
• Ensure that management team and staff have direction needed to perform effectively

Regional Manager – Climate Control

• Responsible for ensuring the highest levels of effectiveness and efficiency within assigned territory by developing business and market strategies to drive growth and profitability
• Engage and motivate employees
• Ensure employees are in the right positions
• Provide sales leadership
• Maintain a high level of customer satisfaction
• Develop action plans outlining tactical steps to achieve goals
• Review Profit and Loss Reports and adjust strategy as needed
• Develop regional organizational structure
• Lead Store Managers in maximizing profits
• Work with key management on program execution and modifications
• Execute plans to achieve maximum sales and profit potential
• Recognize and capitalize on industry and market trends

• Implementation of company strategy at the district level
• Ensures sales consistency and coordinated leadership of sales performance within the district
• Identify and develop future leaders, sales team and strong support staff
• Monitor, analyze and adjust inventories to maximize district utilization and rental income
• Analyze and manage profit center cost structures
• Recognize industry trends and create action plans for success
• Review all Profit Center Profit and Loss Reports and adjust strategy as needed to improve operations of the Profit Center
• Develop actions plans for each Profit Center Manager clearly outlining the tactical steps to take to achieve the PC monthly, quarterly and annual goals
• Coach Profit Center Managers in maximizing profits with best possible fleet mix, pricing strategies, service/preventive maintenance programs, utilization, delivery and sharing of fleet between stores
• Develop sales marketing plans and execute strategies to support new markets
• Lead district and profit center sales management initiatives
• Ensure proper execution sales plans at the district levels
• Understand market conditions and potential opportunities to protect and expand current market share including interaction with customers
• Oversee the development and execution of all sales strategies, plans and programs to increase overall exposure and revenue
• Develops store personnel's sales skills, customer service skills, and communication skills through on-going development with Profit Center Manager and performance assessment
• Coach Profit Center Managers and Sales Representatives in the creation and implementation of their individual development plans
• Monitor JumpStart and Quick Start trainees participating in program(s)
• Develop bench strength through succession planning to build a leadership pipeline within the district

District Manager

• Perform preventive maintenance, perform diagnostics and make repairs on equipment in the safest, most effective way possible to avoid downtime.
• Work on a variety of makes, models & equipment in challenging remote locations.
• Develop new skills for a career track in service or operation management.
• Collaborate with an incredible team of people in a safety-focused environment.

Field Service Technician

• Diagnose and troubleshoot complex equipment problems
• Perform repair and maintenance on rental construction equipment
• Communicate equipment status to customers onsite
• Ensure compliance with safety requirements and brand commitments
• Travel as required for job duties
• Maintain accurate records of repairs and maintenance tasks

Field Service Technician, Live Events

• Perform preventive maintenance, perform diagnostics and make repairs on equipment in the safest, most effective way possible to avoid downtime.
• Work on a variety of makes, models & equipment in challenging remote locations.
• Develop new skills for a career track in service or operation management.
• Work with an incredible team of people in a safety-focused environment.

Field Service Technician – Level 2

• Increase Revenue and Return on Investment on specific and assigned product lines
• Develop and Deliver in depth product specification training for all PC staff
• Develop and Deliver in depth sales and market segment training for Sales Staff and PCMs
• Assist in the Design and Management of Large Projects relevant to area of responsibility
• Work with equipment vendors relevant to area of responsibility to ensure that product specifications are considered and that adequate training, support, pricing and terms are delivered
• Manage inventory across PCs and recommend fleet movements as necessary in order to achieve the highest return on investment possible
• Monitor competition relevant to area of responsibility for new opportunities or trends in the market, develop action plans for growth or change in response to these trends
• Assist in orderly disposal of fleet relevant to area of responsibility to maximize return on disposed fleet
• Support the overall strategy of the company and the Pump & Power group
• Manage specific projects on an as needed basis to drive revenue and maximize return on investment
• Identify and develop opportunities with specific customers or market segments relevant to area of responsibility to drive revenue and maximize return on investment

Market Manager – Pump & Power

Account Executive

• Generate profitable business from the range of equipment that your profit center specializes in.
• Develop your assigned territory, implementing sales plans to grow business and maintain current customer base.
• Help to build the national Sunbelt branding identity.

Credit & Collections Representative

Localization Program Manager

Operations Manager

Area Manager

Assistant Project Manager, Load Banks

Field Service Technician, Level 1

Market Sales Leader – General Tool

Regional Manager – Climate Control

Regional Manager – Climate Control

District Manager

Field Service Technician

Field Service Technician, Live Events

Field Service Technician – Level 2

Market Manager – Pump & Power

Outside Sales Representative – Oil & Gas