Suffolk County Council

Manager

• Lead on the development and delivery of key social care and health commissioning strategies across Norfolk.
• Manage a key element of commissioning activity within the authority and in partnership with internal and external stakeholders.
• Innovate and integrate with regard to system and service design.
• Build and maintain relationships with multiple organisations and stakeholders, including people with lived experience.
• Play an important role in the strategic commissioning, management and transformation of Norfolk’s Residential and Nursing Care Market, through effective coproduction of commissioning strategies and the design of delivery mechanisms that result in cost-effective, outcome driven services for the people of Norfolk.

Senior Commissioning Manager

Operations

• Responsible for the line management of case work practitioners and specialist workers within the Partnership Strand.
• Take lead responsibility for specific areas of YJS practice such as education, training and employment, parenting, substance misuse and the early intervention custody project.
• Deliver high-quality services and work within the local community in partnership with key statutory agencies.

Operations Manager

• Support the FM Operations Managers in maintaining Norfolk County Council’s diverse property portfolio
• Ensure all properties remain safe, compliant, and well-maintained
• Efficiently allocate reactive and planned maintenance tasks to contractors
• Monitor completion of tasks
• Triage incoming issues, prioritizing health and safety concerns
• Coordinate contractor attendance
• Verify compliance with statutory requirements (including CDM and RAMS)
• Track performance
• Manage low-value maintenance budgets
• Process invoices
• Ensure value for money within NCC procurement guidelines

FM Operations Officer

• Lead the delivery of our annual highways surfacing programme across the county
• Ensure surfacing works are delivered safely, efficiently and to a high standard
• Manage an extensive delivery programme for a broad range of surfacing activities, including carriageway resurfacing, surface dressing, footway micro‑asphalt surfacing, recycling, rejuvenation and retexturing, alongside emergency machine‑laid works
• Oversee contractors, manage budgets and performance
• Act as a key point of contact for elected members, residents and stakeholders
• Line-manage a Surfacing Engineer and Surfacing Technician
• Work additional hours as required to suit workload or if site constraints dictate

Surfacing Manager

• Provide strong leadership and professional oversight of the service, with specific responsibilities for a group of homes
• Ensure high-quality, child-centred practice that delivers positive outcomes for young people
• Lead, motivate and develop a skilled workforce, providing high-quality supervision, appraisal and reflective practice
• Ensure services meet statutory requirements and maintain positive Ofsted outcomes
• Champion excellent safeguarding practice and the Signs of Safety approach
• Drive service improvement through quality assurance, performance management and partnership working
• Manage budgets and contribute to countywide service planning and development
• Create environments where young people feel safe, supported and empowered to achieve their potential
• Take part in an on-call rota and may be required to work evenings, weekends and bank holidays

Team Manager

People Operations

• Provide an effective advice and support service to managers, employees, and other stakeholders
• Focus on proactively supporting and coaching managers to develop confidence and competence to appropriately manage autonomously and prevent escalation

Senior Commissioning Manager

Operations Manager

FM Operations Officer

Surfacing Manager

Team Manager

Assistant HR Adviser – People Relations