Service Manager – Residential Homes

Suffolk County Council

Service Manager overseeing residential homes for children and young people. Responsible for managing team managers and ensuring high quality services across the county.

Posted 6/30/2026full-timeNorwich • 🇬🇧 United KingdomMid-LevelSenior💰 £56,912 - £62,618 per yearWebsite

About the role

Key responsibilities & impact

Responsible for the direct line management of several team managers in the service
Ensure that team managers and their teams are confident in delivering outstanding Residential and Resource Services across the county
Conduct well-informed risk assessments based on the assessed needs of the children and young people
Create a culture of positivity that inspires others to deliver high quality care
Ensure effective operational delivery within the budget of the service area

Requirements

What you’ll need

Experienced manager with previous residential management experience
Business knowledge and Children’s Social Care expertise
In-depth knowledge of child protection, safeguarding, and risk management issues within children’s services
Good organisational skills
Ability to work under pressure and manage changing priorities

Benefits

Comp & perks

Competitive salary
Generous holiday entitlement
Health and Wellbeing services including fast-track physiotherapy and a free counselling service
Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
Financial benefits such as:
‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
A Blue Light card for Fire Service and Social Care Workers
Relocation expenses (where applicable)
An advance of your expenses if you travel for work
Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
Tax efficient ways of getting extra pension and new bikes
Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
A payment if you refer someone you know to a hard to fill job

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Ability To Work Under PressureGood Organizational Skills