SONDA

Analyst

• Develop and deploy system solutions and tools to optimize and automate processes
• Determine and specify system requirements and functionalities
• Select development tools
• Manage IT environments
• Prepare technical documentation
• Assist in project coordination
• Provide solutions for IT environments
• Research technologies and solutions
• Analyze and process data
• Plan research activities by studying the organization's landscape and business rules
• Develop data analysis methodologies
• Create, validate and document statistical, mathematical and/or computational models
• Create databases
• Build data collection instruments and develop data coding systems
• Communicate by interpreting and reporting results of data analyses.

Systems Development Analyst

Account Executive

• Support commercial activities related to the Red Hat infrastructure portfolio (RHEL, Red Hat Satellite, OpenShift & Kubernetes, Ansible Automation Platform, Virtualization & Containers);
• Work closely with the technical team and presales to identify customer needs and prepare proposals;
• Actively prospect new clients and opportunities through calls, presentations and initial demonstrations;
• Promote and position software security solutions, with emphasis on Black Duck for vulnerability, license and open-source component risk analysis;
• Manage opportunity pipeline in CRM, ensuring status updates, follow-up and accurate forecasting;
• Participate in client meetings, supporting senior executives and contributing information and reports;
• Conduct market research and account mapping to identify potential expansion opportunities;
• Collaborate with internal areas (marketing, presales, consulting, partnerships) to execute sales strategies;
• Support the organization and participation in events, workshops and webinars with clients.

Sales Executive – Mid-level

QA Automation Engineer

• Provide engineering support for the mine's industrial network and automation systems, ensuring that operational processes run continuously and safely.

Senior Automation Engineer

Accounts Receivable

• Manage the end-to-end accounts receivable process, including issuance, recording, control and monitoring of receivables and invoices;
• Be responsible for payment settlements and reconciliations of receivables, including bank statement verification and handling of remittances and bank returns;
• Execute active B2B collections, conduct negotiations and manage the collections workflow (dunning process);
• Analyze the receivables portfolio, monitor delinquency and propose actions to improve performance indicators;
• Prepare management reports and support cash flow planning based on receipt data;
• Collaborate with Sales, Customer Registration and Billing teams.

Mid-level Collections and Accounts Receivable Analyst

System Administrator

• Garantizar el funcionamiento de los proyectos asignados de conformidad con los acuerdos de nivel de servicio.
• Elaborar documentación: Funcional, Técnica, Guías de pruebas, Guías de usuario, etc.
• Implementación y administración de mesas de ayuda.
• Mejora continua automatización de procesos y ser parte de una organización de soporte 7x24 para garantizar una calidad y disponibilidad continua del servicio.
• Realizar análisis de requerimientos funcional, Desarrollo, Plan de pruebas, resolución de incidencias, gestión de Ordenes de Trabajo y tareas.

Administrador de Sistemas

• Garantizar el funcionamiento de los proyectos asignado de conformidad con los acuerdos de nivel de servicio.
• Elaborar documentación: Funcional, Técnica, Guías de pruebas, Guías de usuario, etc.
• Implementación y administración de mesas de ayuda.
• Mejora continua automatización de procesos y ser parte de una organización de soporte 7x24 para garantizar una calidad y disponibilidad continua del servicio.
• Realizar análisis de requerimientos y funcional, Desarrollo, Plan de pruebas, resolución de incidencias, gestión de Ordenes de Trabajo y tareas.

• Apoyar la implementación del modelo estratégico y operativo de Gobierno del Dato.

Analista de Gobierno de Datos

• Assemble equipment in racks according to company standards.
• Perform electrical connections for equipment safely and neatly.
• Route and organize fiber patch cords and cables, ensuring the company's technical and aesthetic standards.
• Access equipment via SSH to run installation/initial-configuration scripts.
• Report work progress and complete execution reports.
• Perform field work and travel as required by projects.

Junior Telecommunications Analyst

Operations

• Optimize outsourced printing services and desktop IT support operations.
• Responsible for analyzing technical and operational processes, ensuring SLA effectiveness, standardizing support activities, reducing rework, and increasing the productivity of field and back-office teams.
• Work in partnership with Service Desk, Field Service, Technical Support, Supply Logistics, Sales, and Quality teams to ensure customer services meet agreed levels and that operations are continuously improving.

Process Improvement Technician

Bookkeeper

• Desarrollar las funciones de contabilidad que incluyen la contabilidad general, cuentas por pagar, cuentas por cobrar, activos fijos, y las transacciones entre empresas relacionadas.
• Mantener actualizado el libro mayor, contabilizando las entradas diarias, y su respectivo análisis.
• Desarrollar y preparar informes financieros, incluyendo las declaraciones del balance de pérdidas, ganancias e ingresos.
• Revisar y analizar las transacciones entre empresas relacionadas.
• Llevar a cabo la conciliación de las cuentas periódicamente

Contador

Support Engineer

• Provide support to on-site users for personal computing devices, printers and related issues.

IT Support Technician

Auditor

• Auditar sistemas de gestión de seguridad de la información.
• Responsable de responder atestiguaciones de procesos Sonda.
• Responsable del seguimiento de hallazgos de auditoría.
• Interacción directa con auditores externos.

Auditor Interno

• Atender usuários da localidade sobre microinformática, impressoras, etc.
• Testar ponto de rede e identificar ponto em Switch
• Dar suporte integral aos equipamentos como Notebook, Tablet, Desktop, celulares

Técnico de Suporte

Software Engineer

• Construye y expone servicios/API en Node.js integrados con MuleSoft/Azure
• Diseño de APIs/servicios, lógica de negocio, seguridad (OAuth, TLS, secrets en Key Vault)
• Persistencia (SQL/Cosmos), performance y escalabilidad, pruebas (Jest/Supertest), observabilidad (logs/metrics/traces) con Dynatrace

Desarrollador de SW, Backend

• Support commercial activities related to the Red Hat infrastructure portfolio (RHEL, Red Hat Satellite, OpenShift & Kubernetes, Ansible Automation Platform, Virtualization & Containers);
• Work together with the technical and pre-sales team to identify customer needs and prepare proposals;
• Perform active prospecting of new clients and opportunities, making calls, presentations, and initial demonstrations;
• Promote and position software security solutions, with emphasis on Black Duck for analysis of vulnerabilities, licenses, and risks in open source components;
• Manage the opportunities pipeline in the CRM, ensuring status updates, follow-ups, and forecast accuracy;
• Participate in meetings with clients, supporting senior executives and contributing information and reports;
• Conduct market research and account mapping to identify potential expansion opportunities;
• Collaborate with internal areas (marketing, pre-sales, consulting, partnerships) to execute sales strategies;
• Support the organization and participation in events, workshops, and webinars with clients.

Systems Development Analyst

Sales Executive – Mid-level

Senior Automation Engineer

Mid-level Collections and Accounts Receivable Analyst

Administrador de Sistemas

Administrador de Sistemas

Analista de Gobierno de Datos

Junior Telecommunications Analyst

Process Improvement Technician

Contador

IT Support Technician

Auditor Interno

Técnico de Suporte

Desarrollador de SW, Backend

Sales Executive – Junior