Sentara Health

Security Engineer

• Develop, enhance and execute the third-party risk management program including onboarding, maintenance and ongoing monitoring, and offboarding of third-party suppliers.
• Identify and categorize third party vendors based on risk, understanding and prioritizing the risks.
• Establish and enforce key controls to mitigate the risk.
• Perform continuous monitoring that tracks and reassesses third parties.
• Ensure third party contractual compliance with Sentara policy and standards.
• Negotiate and maintain the information security exhibit with the vendors through the contracting process.
• Regularly interact with all levels of management to present and discuss third-party risk management.
• Conduct comprehensive risk assessments of third-party vendors based on risk.
• Manage a team of assessors for performing vendor assessments and vendor contracts negotiations.
• Analyze and prioritize risks based on their potential impact on the organization’s operations, data, and reputation.
• Develop and streamline the third-party risk management process.
• Identify and assess vulnerabilities within vendor systems, networks, and applications.
• Collaborate with cross-functional teams, including IT, security, and compliance, to develop and implement risk mitigation strategies.
• Prepare detailed third-party risk assessment reports, including findings, recommendations, and mitigation plans, for presentation to management.
• Maintain accurate and up-to-date documentation of third-party risk assessment activities, findings, and risk treatment plans.
• Assist in audits and assessments to demonstrate compliance with cybersecurity standards.

Manager – Cybersecurity Third Party Risk

Data Analyst

• Support the Batch Reprocessing and Payment Integrity function by designing and delivering the reporting, dashboards, and analytical tooling that measure operational performance across the claims reprocessing lifecycle.
• Partner with operations leadership to define complex reporting requirements.
• Build repeatable and auditable data pulls in place of manual one-off extracts.
• Contribute to data quality and stewardship.
• Design, build, and maintain operational dashboards and reports that track reprocessing cycle time, post-approval turnaround, queue and hold status, stalled or aging tickets, contestment volume, and recovery throughput.
• Write and optimize complex SQL against multiple claims adjudication systems and an enterprise data platform.
• Replace manual, ad-hoc extracts with documented, repeatable, and parameterized data pulls.
• Translate operational questions from team leadership into clear reporting requirements.
• Conduct ad-hoc analysis to answer time-sensitive operational and prioritization questions.
• Support data quality and stewardship efforts.

Senior Data Analyst

Manager

• Manage the full responsibilities of an inpatient acute care IMCU hospital Unit
• Supervise and manage a 24-hour operation
• Responsible and accountable for 24 hr operations, including scheduling, evaluations, resources, and mentoring and/or assisting staff
• Interviews, hires, and develops team members to achieve a highly effective work team
• Engages in talent retention strategies for the area(s) of responsibility

RN Manager, Patient Care Services, IMCU

Pharmacist

• Performs care delivery and dispensing under the direct supervision of a licensed pharmacist or licensed independent practitioner
• Fills and delivers medications under the supervision of a licensed pharmacist/licensed independent practitioner
• Ensures adequate supplies are available for continuous patient care
• Triages and escalates any questions or issues outside the pharmacy technician's scope of practice as needed
• Uses appropriate systems for processing patient information
• Ensures quality assurance is maintained according to departmental and legal requirements
• Operates pharmacy equipment appropriately
• Other duties may be assigned as needed

Pharmacy Technician – Specialty Case Management

Call Center Representative

• Respond to community-based inbound calls and web inquiries
• Provide information and services through Sentara's web and interactive call center platforms
• Deliver exceptional customer service by offering accurate, timely, and helpful information to consumers
• Produce and maintain tracking and monitoring reports
• Ensure data accuracy and accessibility
• Manage consumer databases to support efficient operations

Web and Contact Center Representative

Compliance

• Responsible for supporting the Pharmacy Department's day-to-day operations for the benefits and compliance of all products and lines of business
• Provides subject matter expertise related to analysis, implementation, and process improvement activities in support of the Pharmacy Department
• Creates and maintains reports for business operations and special projects as it pertains to operational processes
• Utilizes knowledge of numerous applications, databases, information systems, statistical tools and analytical principles to monitor and analyze information in support of the business
• Assists in the implementation, maintenance and improvement of information systems
• Collaborates with teams within Pharmacy Department, Senior Pharmacy Benefit & Compliance Specialists and internal Pharmacy teams to ensure compliance and benefit configuration needs

Pharmacy Benefit & Compliance Specialist

Customer Support

• Support inbound call scheduling for Endocrinology and Rheumatology
• Handle issues related to member eligibility, plan prescription benefits, claim payments, and patient services
• Update billing information, establish payment plans, resolve payment inquiries, and assist with patient scheduling

Customer Service Representative

• Responsible and accountable for the provision of safe, effective, and prompt pharmacy services.
• Participates in all necessary aspects of the medication-use system while providing comprehensive and individualized pharmaceutical care to patients.
• Demonstrates the ability to work in areas of pharmacy practice competently and independently.
• Manages patient drug therapy in accordance with applicable clinical practice standards.
• Assures the appropriateness of all provider medication orders in maintaining a high level of patient care and safety.
• Maintains current knowledge of medication use and disease states applicable to their area of practice.
• Serves as the primary resource for drug information and education.
• Provides in-depth patient counseling when required.
• Participates in the training of new employees as assigned.
• Assumes local responsibility and ownership for assigned tasks.
• Consistently follows policies and procedures.
• Continually seeks out additional training opportunities and stays abreast of new and changing information for assigned areas.
• Demonstrates superior customer service and ensures efficient job performance and success.

Inpatient Clinical Pharmacist – Nights

• Acts as a liaison between Finance, Analytics, IT and Pharmacy
• Focus on understanding data content and the business logic behind all data transformation for reporting
• Develop expertise in the data and systems leveraged internally and externally for the Pharmacy Department
• Gather requirements, perform analysis, support the development and testing of processes
• Understand and document the applications, data and associated technologies for the Pharmacy Department

Senior Pharmacy Performance Specialist

• Responsible for all areas of customer service regarding research and resolution of telephone inquiries from members or patients.
• Handle incoming calls to effectively address issues related to member eligibility, plan prescription benefits, and claim payment issues or patient services needs.
• Update billing information, establish payment plans, resolve payment inquiries, or assist with patient scheduling.
• Provide quality service and customer satisfaction through effective communication and education.

Customer Service Representative I

Sales

• Support Sr. Sales Executives and/or Sr. Account Executives in producing and retaining profitable business within small and mid-sized segments.
• Interact with general agents, brokers, benefit administrators, members, and internal resources as needed to achieve profitable growth objectives.
• Eligible for Sales Incentive Plan (SIP)/commission.

Senior Sales and Account Specialist – Small Group, Mid-Market

Therapist

• Provide radiation therapy to patients as prescribed by a Radiation Oncologist according to established practices and standards.
• Deliver external beam radiotherapy to include (3D, IMRT, SRS/SBRT)
• Deliver brachytherapy treatment
• Perform patient simulations; preparing equipment, such as immobilization, treatment, and protection devices
• Reviewing patient records for accuracy
• Acting as liaison with physician and supportive care personnel
• Maintaining patient records, reports, and files

Radiation Therapist II – PRN Float

• Fills and delivers medications under the supervision of a licensed pharmacist/licensed independent practitioner
• Ensures adequate supplies are available for continuous patient care
• Triages and escalates any questions or issues outside the pharmacy technician's scope of practice as needed
• Uses appropriate systems for processing patient information
• Ensures quality assurance is maintained according to departmental and legal requirements
• Operates pharmacy equipment appropriately
• In addition to the above job responsibilities, other duties may be assigned.

Specialty Pharmacy Technician

Artificial Intelligence

• Drive end-to-end delivery of production AI platforms—leading solution architecture, orchestrating model pipelines, designing multi-agent workflows, and creating reusable SDKs and frameworks.
• Collaborate across product, engineering, security, and governance teams to ensure AI systems are scalable, observable, cost-efficient, and compliant.
• Define design patterns, optimize operational pipelines, and enable internal reuse of proven solutions.
• Own the full lifecycle from architecting secure, compliant solutions to deploying and scaling them in production.
• Work with Azure OpenAI, Azure AI Search, multi-agent orchestration, and API integrations for EHR, CRM, and member portals while solving complex problems, ensuring HIPAA compliance and Responsible AI practices.

Senior Artificial Intelligence Engineer

• Drive end-to-end delivery of production AI platforms
• Lead solution architecture, orchestrate model pipelines, and design multi-agent workflows
• Create reusable SDKs and frameworks
• Collaborate across product, engineering, security, and governance teams
• Ensure AI systems are scalable, observable, cost-efficient, and compliant
• Define design patterns and optimize operational pipelines
• Enable internal reuse of proven solutions
• Own the full lifecycle from architecting secure, compliant solutions to deploying and scaling them in production
• Work with Azure OpenAI, Azure AI Search, multi-agent orchestration, and API integrations for EHR, CRM, and member portals