Sentara Health

Manager

• Manage inpatient and outpatient provider appeals across all payer types, including government and commercial insurance
• Review clinical denials (non-billing related), identify root causes, and perform post-claim analysis to support appeal submissions

Integrated Nurse Case Manager, Registered Nurse (RN) – Inpatient and Outpatient Clinical Appeals

Director

• Leads and develops high-performing technical and programming teams
• Fostering innovation, collaboration, and operational excellence
• Acting as a key liaison between the designated business area and the broader IT organization
• Ensures technology solutions are scalable, secure, and positioned to meet evolving business needs

Senior Director – Identity & Access Management

Security Engineer

• Design and implement secure cloud architectures, ensuring adherence to best practices and compliance requirements.
• Collaborate with cloud architects and DevOps teams to integrate security controls and mechanisms into cloud environments.
• Review and assess cloud infrastructure and service configurations to identify potential security risks and recommend necessary improvements.
• Conduct regular security assessments, including vulnerability scanning, penetration testing, and security audits of cloud resources and services.
• Identify and prioritize security vulnerabilities, misconfigurations, and compliance gaps, and provide recommendations for remediation.
• Assist in implementing and maintaining security testing tools and automation scripts for continuous security assessment.
• Develop and implement cloud-specific identity and access management (IAM) policies and controls to ensure appropriate access rights and permissions.
• Monitor and review IAM configurations, roles, and access policies to prevent unauthorized access and privilege escalation.
• Collaborate with identity teams to integrate cloud IAM with enterprise identity and access management systems.
• Implement and manage cloud security monitoring tools and solutions to detect and respond to security incidents in real-time.
• Establish incident response plans and processes specific to cloud environments, collaborating with incident response teams to investigate and mitigate cloud-related security incidents.
• Conduct post-incident analysis and implement measures to prevent similar incidents in the future.
• Ensure cloud infrastructure and services comply with relevant security standards, regulations, and industry frameworks (e.g., CIS, NIST, GDPR, etc.).
• Participate in security audits, assessments, and regulatory compliance activities, working with auditors to address findings and ensure compliance.
• Stay updated with evolving cloud security trends, emerging threats, and regulatory changes, and provide guidance on implementing necessary controls.
• Work with Governance team to conduct training and awareness programs for cloud users, developers, and stakeholders to promote secure cloud practices and awareness of cloud-specific security risks.

Senior Cloud Cyber Security Engineer

Customer Support

• Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients
• Handling incoming calls to effectively address issues related to either member eligibility, plan prescription benefits, and claim payment issues or patient services needs such as updating billing information, establishing payment plans, resolving payment inquiries, or patient scheduling

Customer Service Representative

• Assume responsibility and accountability for daily operations of assigned area of responsibility.
• Mentor direct reports by role modeling a professional practice consistent with organizational goals, customer service, clinical effectiveness, and standards of care.
• Responsible for the delivery of high-quality services which meet or exceeds customer expectations.
• Coordinate the development and marketing of new services within the business unit.
• Contribute to the success of the organization through achievement of system, hospital and departmental goals and objectives.

Environmental Services Manager

• Assume responsibility and accountability for operations and success
• Responsible for the delivery of high quality services which meet or exceed customer expectations
• Position is responsible for safe management of patients throughout perioperative experience
• Serve as mentor by role modeling a professional practice consistent with surgeon expectations, organizational goals, customer service, clinical effectiveness, patient safety and clinical standards of care

Manager, Surgical Services

• Manage the full responsibilities of an inpatient acute care Medical Telemetry hospital Unit.
• Supervise and manage a 24-hour operation.
• Responsible and accountable for 24 hr operations, including scheduling, evaluations, resources, and mentoring and/or assisting staff.
• Interviews, hires, and develops team members to achieve a highly effective work team.
• Engages in talent retention strategies for the area(s) of responsibility.

RN Manager, Patient Care Services, Acute Care

Operations

• Make significant changes in clinical, operational or transformational processes with a strategic or operational focus
• Manages multiple projects for multiple Sentara leaders simultaneously and prioritize to meet tight timelines
• Responsible for all aspects of the change process to include financial, operational, and human resource perspectives
• Facilitate radical changes in technology, processes and people
• Help maintain cost discipline/reduce costs, solve problems, and design processes that improve costs, quality, safety or revenue.

Process Improvement Engineer

Therapist

• Assess, plan, organize, and participate in rehabilitative programs that improve functional mobility, relieve pain, and improve or correct disabling conditions resulting from disease or injury.
• Provides age-appropriate education for clients and caregivers.
• Supervise and assume responsibility for care provided by identified team members.

Therapist – New Graduate Fast-Track Application

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Virtual Physical Therapist – Pelvic Floor

Data Analyst

• Responsible for day-to-day support and optimization of software applications
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• Provides recommendations to optimize processes and decrease expenses
• Performs and documents workflow assessments for optimal utilization of applications
• Develops system test plans and performs testing of software upgrades and patches
• Responsible for problem, incident, and change management and service requests
• Provides daily on-call support to the customer base
• Works within a cross-functional team and with end-users for application integration
• Communicates software issues, requirements, upgrades, and enhancements
• Oversees smaller-sized projects or components of projects

Senior IT Data Analyst

Product Manager

• Coordinate and monitor the scrum process from initiation through delivery.
• Serve as liaison between the product owner, development team, and management in order to ensure that all targets and requirements are met.
• Ensure that team members understand project objectives.
• Maintain product backlog and release plan and facilitate productivity by setting up meetings and removing impediments that may obstruct the pursuit of the team's sprint goals.
• Preserve flexibility and ability to rapidly respond to changes.